IMPORTANT: PLEASE READ ENTIRE SCOPE CAREFULLY BEFORE YOU BID
We are Software Development Company which are focused on internet marketing/SEO software looking for a male/female that has basic experience with windows, .NET, running a software on desktop, software troubleshooting to join our team and offer online custom support to our clients.
We'll need you to work 1-3 hours daily, Mon – Sat
Some training will be provided but a basic knowledge of windows software troubleshooting preferred.
Your job will be to:
- Answer customer emails via our online help desk
- Monitor and answer support forum question
- Manage and moderate the support forum
- Offer help and advice to custom problems
The ideal candidate would be:
- fluent spoken and written English skills;
- polite and gentle communication style;
- experienced in windows software troubleshooting and be able to offer technical assistance on a basic/medium level
- reliable and responsible
- fast learner
- we prefer someone who understand SEO/link building
- have multiple version of windows (XP, Vista and 7)
- Work from home
- Relaxed working hours
Payment will be made at the end of every month. Our budget is $100 to $200 a month.
Please note that when making your bid, your bid is the amount you are asking us to pay you for 1 month of work. For the person awarded with this job, we will trial you for 1 week first. If we are happy with your service, this will most likely continue for the whole 4 weeks/1 month. If after 1 month we are still happy with your service, we will most likely continue with your service for another 12-24 months.
Thanks and have a nice day.
50 freelancers are bidding on average $148 for this job
I have been in the customer service industry for almost 5years and I have proven myself effective. I cab guarantee total customer satisfaction while keeping a win-win attitude.
I am very much interested to do this job for you. I have all but one of the qualifications you mentioned and I can start as soon as you want. Please refer to my PM.