Cable Modem - Synology Router (with WiFi) - TP-Link Switch
Ubiquity UniFi AP AC PRO Access Point connected to the switch. Most Wireless devices connected to the UniFi. Printer, Diskstation, AppleTVs, Homeserver connected via cable to the switch.
We have daily drop outs in which the UniFi gets disconnected from the network.
In these drop outs the devices on the switch can still talk to each other and devices connected to the wifi of the synology router can still talk to the devices on the switch.
However Internet is down. I have observed that Internet connection is lost first. Then after a short while the UniFi goes down and after 5-8 Minutes the internet connection as well as the unifi is back.
I have a wireshark protocol taken from a laptop who was connected to the WiFi of the synology router. Additionally I have a log which logged internet connection from the same laptop. Furthermore I have the log of the Ubiquity UniFi controller, which shows the disconnections of the UniFi AP.
I am looking for someone who can rule out the local network as the faulty part. Since Internet goes down first I suspect either the modem or the router.
But since the router basically works normally, the router seems unlikely. It doesn't make sense to me, that the UniFi AP goes down, since it really shouldn't care if there is internet or not. So this points to a local network issue.
But how can a local network issue take down the WAN connection of the router? I don't see it. It's confusing and I hope to point the finger at either modem, router, UniFi AP or a network loops or something. Mere ruling out of some of the things pointed above is already worth something.
Good day, I think i have an idea on the problem you are facing with the Ubiquiti and the Synology modem. I am ready for us to discuss the project further. Sincerely Relevant Skills and Experience Network Administratio Daha Fazla