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The task is to design and build a web-based CRM tailored to the daily workflow of a mid-size travel agency. We will work as a small, two-person engineering pod—one seasoned developer who can own architecture decisions and a junior developer or intern who will handle well-scoped tickets under guidance. Core build scope • Leads & contacts module • Drag-and-drop itinerary builder • Booking tracker tied to each itinerary • Lightweight admin dashboard for settings and data housekeeping Additional functionality required • Reporting and analytics for sales and marketing performance • Integration with email/SMS so agents can communicate directly from the CRM • User role management to separate agent, manager, and admin views Tech direction A modern web stack is expected; React or Angular on the front end with a REST or GraphQL API. Feel free to recommend supporting tooling (Redux, Zustand, Node.js, NestJS, PostgreSQL, etc.) that will speed delivery without locking us into niche dependencies. Collaboration style Version control will live on GitHub with a standard PR workflow. The senior developer will spearhead initial project setup, code review, and deployment pipelines; the junior member will pair on features, write tests, and assist with documentation. What to include in your reply Please focus on relevant experience—previous SaaS or CRM builds, travel industry tools, or complex React/Angular projects. A concise note on your availability (hours per week) and preferred time zone will help us plan sprints effectively. Acceptance criteria will be defined per milestone, but each feature must ship with unit tests, lint-clean code, and clear README updates so the agency’s in-house team can maintain the product after launch.
Project ID: 40638468
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87 freelancers are bidding on average ₹30,019 INR for this job

With a background in building custom CRM solutions for diverse industries, I'm keen on crafting a web-based CRM for your mid-size travel agency that streamlines lead management, itinerary creation, and booking tracking. My experience with React and GraphQL aligns perfectly with the tech stack requirements, and I've successfully integrated email/SMS functionalities into past projects. How would you prefer to handle user role management to ensure seamless access control across the platform? Regards, Yogesh Kumar
₹19,680 INR in 6 days
8.2
8.2

You need a web-based Travel Agency CRM that mirrors daily agency operations: leads/contacts, a drag-and-drop itinerary builder, and a booking tracker tied to each itinerary, plus admin housekeeping, reporting, role-based access, and messaging integrations. Develop an insightful question about the project's requirements to ask the client: Which messaging provider(s) and compliance constraints (e.g., Twilio, email SMTP, opt-in/consent rules) must the CRM integration support from day one? We’ll deliver in a modern React or Angular front end with a typed API layer (REST or GraphQL) and PostgreSQL. The architecture will be pragmatic for a two-person pod: domain-first modules (Leads/Contacts, Itineraries, Bookings, Users/Roles, Marketing/Sales Analytics), clean service boundaries, and CI-ready deployment pipelines. To ensure long-term maintainability, every feature ships with unit tests, lint-clean code, and README updates per milestone. For analytics, we’ll define event sources (lead capture, itinerary changes, booking conversion) and expose dashboards for sales + marketing performance. For email/SMS, we’ll implement provider-agnostic adapters so agent communications can be triggered from CRM workflows with audit trails.
₹12,500 INR in 1 day
7.4
7.4

As an experienced full-stack developer, I believe my skills are a perfect fit for your Travel Agency CRM Development project. Having worked on numerous complex projects involving React.js and Node.js, I understand the key role of technology in streamlining workflows and processes. My expertise includes building scalable web applications and RESTful APIs which will ensure smooth integration of all the needed functionalities in your CRM. Lastly, beyond my technical skills, I bring to table a strong sense of collaboration and commitment to a project's success. Understanding the value of clean code and easy maintenance for long-term success, you can trust me to ship each feature with unit tests and in-depth documentation allowing smooth transition into your in-house team's hands after launch. Assured of 100% job satisfaction, I look forward to discussing your project in detail.
₹12,500 INR in 7 days
6.9
6.9

Your drag-and-drop itinerary builder will become a performance bottleneck if you render every destination card in the DOM at once—agencies managing 50+ multi-leg trips will see the UI freeze. You'll need virtualized lists and optimized state management from day one. Quick questions - are you planning real-time collaboration so multiple agents can edit the same itinerary simultaneously? And what's your expected data volume per agent per month so we can size PostgreSQL partitioning correctly? Here is the architectural approach: - REACT.JS + ZUSTAND: Build the itinerary builder with react-beautiful-dnd for drag-and-drop, Zustand for lightweight state, and react-window for virtualization to handle 100+ itinerary items without lag. - NODE.JS + POSTGRESQL: Design a multi-tenant schema with row-level security, indexed foreign keys on booking_tracker, and JSONB columns for flexible itinerary metadata that won't require schema migrations every sprint. - REST API + EMAIL/SMS INTEGRATION: Implement a queue-based notification system using Bull + Redis so Twilio and SendGrid API calls don't block your main request thread during high-volume campaign sends. I've built two SaaS CRMs for service industries that scaled to 10K+ users with similar itinerary-style workflows. Let's schedule a 20-minute architecture review so I can map your role permissions and deployment pipeline before you commit to a build.
₹22,500 INR in 7 days
7.2
7.2

Hi! I read that you need a web-based Travel Agency CRM covering leads/contacts, a drag-and-drop itinerary builder, a booking tracker, reporting and analytics, email/SMS integration, and role-based access for agent, manager, and admin views, working as a two-person pod with a junior developer. I have 8+ years of real-time IT experience in full-stack development, with 5-6 years hands-on in React, having built role-based CRM and booking-driven platforms with reporting dashboards across multi-tenant SaaS, e-commerce, and shop management domains. I'm comfortable owning architecture decisions, setting up the GitHub PR workflow, and guiding a junior developer on well-scoped tickets while keeping code review and deployment pipelines under my ownership. I'll architect this with clean domain modules — Leads/Contacts, Itineraries, Bookings, Users/Roles — a typed REST API layer, and PostgreSQL, while React handles a responsive drag-and-drop itinerary builder and role-based dashboards. Each feature will ship with unit tests, lint-clean code, and README updates per milestone. I'm available and can share preferred hours/timezone once we connect to plan sprints. Let's connect — happy to start right away. Akshay B
₹15,000 INR in 7 days
5.7
5.7

As a seasoned MERN STACK Web Developer, I have accumulated over 5 years of experience in building dynamic and responsive web applications. I've developed a wide range of systems including powerful CRMs, tailor-made SaaS solutions, MERN stack apps for human resources, and finance management as well as ecommerce projects for both single-vendor and multi-vendor setups. My expertise in complex React projects will be an asset when designing the drag-and-drop itinerary builder you need. My understanding of GraphQL, REST APIs and proficiency with PostgresSQL will enable me to create efficient API designs which align with modern web stack practices. My previous work with technologies like Redux and Zustand further highlight my ability to manage state effectively – an important function for the Booking tracker tied to each itinerary you require. Additionally, I have hands-on experience with Node.js which will prove beneficial when it comes to building a lightweight admin dashboard. I understand your need for clear documentation and maintainable code. During our collaboration, you can expect me to adhere to best coding practices while also thoroughly documenting the process. This way your in-house team can easily maintain the product after the launch. Irrespective of the project’s complexity or length, with my proven ability of thriving on challenges and meticulous focus on every detail I can ensure a product that not only meets but exceeds your expectations
₹25,000 INR in 20 days
6.0
6.0

Hello, I have 10 years of experience building SaaS platforms, CRM systems, admin dashboards, role-based applications, and complex React.js/Node.js workflows. For this travel agency CRM, I would recommend React.js with Node.js, PostgreSQL, REST APIs, and cloud deployment. This stack is well suited for leads and contacts, drag-and-drop itinerary building, booking tracking, reporting, email/SMS integration, user roles, and future expansion without unnecessary dependency lock-in. I can own the architecture, initial setup, GitHub workflow, code reviews, deployment pipeline, and guide the junior developer through clear tickets, tests, and documentation. I can align with planned sprint hours and work comfortably in an IST-friendly schedule. Best regards
₹25,000 INR in 7 days
5.7
5.7

With my over 5 years of experience as a Full Stack Web and Mobile App Developer, including proficiency in Node.js and React.js, I wholeheartedly believe that I am an ideal fit for your Travel Agency CRM Development project. In the course of my career, I have built numerous scalable solutions from conception to deployment, and your project falls right in line with my expertise. I have created customized business websites, SaaS applications and complex product systems similar to a CRM. Moreover, I am well-versed in various aspects required for this project such as API integrations, database management, performance optimization and UI/UX-friendly development. These skills combined with my meticulous attention to detail will ensure that your CRM solution is clean, optimized and maintainable after launch. Additionally, it goes without saying that clear communication and on-time delivery is part of my work ethic so collaborating with me would be seamless. Lastly, travel industry tools should be familiar territory to me as well as I appreciate the importance of the User Role Management system you mentioned - it allows agents unique views based on their roles. My schedule is quite flexible, allowing me to devote enough time for this project so we can plan sprints effectively based on your needs. Let’s initiate a conversation about your project and together create something amazing!
₹25,000 INR in 7 days
5.7
5.7

Hi, I will build your travel CRM with leads, drag-and-drop itineraries, bookings and role-based views, each feature shipped with unit tests and README notes. React with Node.js and PostgreSQL fits your stack and keeps the pod moving on GitHub PRs. You will receive: Leads, itinerary and booking modules Admin dashboard with role management Email/SMS and sales reporting I understand maintainability matters after launch. First working version in about 3 weeks. I've built SaaS modules on Supabase before. 1) Should I plan around React or Angular? 2) Which email/SMS provider do you use? Best regards, Shayan
₹13,750 INR in 9 days
5.4
5.4

Hi, I understand the client needs a web-based CRM for a mid-size travel agency with features like leads and contacts module, drag-and-drop itinerary builder, and booking tracker. ? Technical Approach I'll implement this using a proven, maintainable approach tailored to your requirements. ? Features Included ✅ Core feature implementation ✅ Responsive design ✅ Testing & deployment ? Deliverables • Complete source code • Documentation • Deployment support ⭐ Why Work With Me? • Clean, maintainable code • Responsive communication • Attention to detail ⏱️ Estimated Timeline Estimated delivery in 5-7 days with regular progress updates. ? I'd be happy to discuss your requirements further and tailor the solution to your needs. Looking forward to working with you!
₹12,500 INR in 7 days
5.1
5.1

With over 8 years of professional experience, including a solid 5 years in ReactJs and MERN Stack, I've got the skills you need to make your Travel Agency CRM Development project a resounding success. I'm not only adaptable to fitting into small two-person engineering pods like yours but also experienced enough to make architecture decisions that will positively impact your CRM workflow. I recognize the need for clear communication as we work and promise you daily progress reports via whichever messenger you prefer. In terms of tech stack, my proficiency in NextJs, TypeScript, and JavaScript will come in handy and ensure a modern web stack at every level is utilized for your project. Moreover, having worked as a Full Stack Developer with an added experience in developing mobile applications, I can integrate other functionalities you require like reporting and analytics or email/SMS integration without any hassle. Lastly, since this is a travel agency project where timeline management is crucial, my ability to deliver quality solutions on time would be an added advantage.
₹25,000 INR in 10 days
5.3
5.3

Hi, I can lead the architecture and full-stack development of your Travel Agency CRM, guiding the two-person engineering pod to deliver a modular, well-tested system. With 15+ years of full-stack engineering experience, I’ve built multi-tenant SaaS CRMs, dynamic itinerary drag-and-drop engines, and scalable REST/GraphQL architectures following strict GitHub PR workflows. Proposed Architecture & Tech Stack: Frontend: React + TypeScript + Zustand + @hello-pangea/dnd for smooth, real-time drag-and-drop itinerary building and responsive agent dashboards. Backend: Node.js (NestJS/Express) + PostgreSQL for strong relational data integrity across leads, bookings, itineraries, and RBAC permissions (Agent, Manager, Admin). Communications & Analytics: SendGrid/Twilio integrations for in-app messaging/SMS, and SQL views for instant sales/conversion reports. Pod Leadership & Execution: Setup core boilerplate, CI/CD pipelines, DB schemas, and RBAC middleware. Scope clear, unit-tested tickets for the junior developer with structured PR code reviews. Deliver lint-clean code, comprehensive unit tests, and complete README documentation. Availability & Timezone: 40 hrs/week | IST (UTC+5:30) with full overlap for sprint planning and reviews. Ready to start immediately within your ₹12,500 – ₹37,500 INR budget. Let's connect in chat! Best regards, Karthik
₹50,000 INR in 7 days
5.2
5.2

You’re building a travel-agency CRM around the actual agent workflow: lead → contact → itinerary → booking → communication, with reporting and role-based access layered over the same operational data. I’d recommend React + TypeScript with a lightweight state layer such as Zustand, backed by Node.js/NestJS and PostgreSQL. The itinerary builder would use a structured, reusable component model so agents can quickly drag, reorder and update trip elements without creating messy data. Leads, bookings and communications would remain linked to each itinerary, while reporting can derive directly from transactional data. For email/SMS, I’d use established APIs rather than tightly coupling the CRM to a specific provider. RBAC would separate agent, manager and admin capabilities, with audit-friendly permissions. GitHub PRs, automated CI checks, unit tests, linting and README updates would be part of the development workflow—not an afterthought. I’d propose milestones: architecture/setup → leads & contacts → itinerary/booking → communication → reporting/RBAC → QA, deployment and documentation. Two questions: do you already have an itinerary data model/workflow to preserve, and which email/SMS providers does the agency currently use? I’d be glad to align on the GitHub workflow and begin with the architecture milestone.
₹12,500 INR in 10 days
4.7
4.7

Building your Travel Agency CRM — leads, itineraries, bookings, and analytics in one production-ready system. You need a senior developer who can own architecture, run a clean GitHub PR workflow, and ship a maintainable codebase your in-house team can take over post-launch. Here is my exact execution plan: Leads and Contacts Module: Full CRUD with pipeline stages, tagging, and agent assignment so no lead falls through the cracks. Drag-and-Drop Itinerary Builder: React-based builder (Zustand for state) linked directly to bookings, making itinerary-to-booking conversion seamless. Booking Tracker and Admin Dashboard: PostgreSQL-backed tracker with status workflows and a clean settings panel for role and data management. Email and SMS Integration: Twilio for SMS, SendGrid for email, both embedded in the agent view so communication never leaves the CRM. Reporting and Role Engine: Sales and marketing dashboards with agent, manager, and admin RBAC enforced at the API layer. Stack: React, Node.js, PostgreSQL, REST API, Jest for unit tests, lint-enforced CI on GitHub Actions. I will deliver this in 7 days at 22,500 INR, with milestone-based acceptance criteria and README updates at each merge. I am available 40 hours per week, IST timezone, which overlaps well for sprint planning. Should I scaffold the repo with a NestJS backend for structured module separation, or do you prefer plain Express to keep onboarding simpler for the junior developer?
₹22,500 INR in 7 days
5.0
5.0

With over six years of full-stack development experience, I am confident I can deliver an exceptional Travel Agency CRM tailored specifically to your needs. My extensive knowledge of Node.js and PostgreSQL combined with my expertise in creating RESTful APIs will ensure a speedy and efficient delivery without compromising scalability and flexibility. What sets me apart is not only my ability to build comprehensive systems but also my passion for automation, a trait that can greatly benefit your travel agency team. I have successfully built AI agents and implemented automation to optimize data syncing, reporting, lead follow-ups—problems that often plague CRM systems. I understand the value of clean code that is easily maintainable, documented and suitable for long term use by your in-house team. You need someone who's creative enough to build a CRM system yet pays attention to details for seamless user workflow. My past projects like building SaaS products with robust unit tests upkeep support all this, making me an ideal candidate for the job
₹12,500 INR in 2 days
4.3
4.3

With almost a decade of hands-on experience in web and mobile development under my belt, I'm confident that I can deliver an exceptional solution for your travel agency's CRM needs. My company is well versed in the necessary tech stack like Node.js and React.js, capable of delivering modern web applications with a special emphasis on user experience and scalability. This would be invaluable for modules such as leads & contacts, itinerary builder, and booking tracker, which are mission-critical to your workflow. In addition to our technical skills, we also understand the importance of constant collaboration and clear documentation throughout the project. We are efficient with tools like GitHub for version control and have experience with standard PR workflows which align perfectly with your preferred style of collaboration. We work diligently to ensure every feature ships with unit tests, lint-clean code and well-documented README updates. With my company,you'll also get more than what you ask for; we provide three-months of free support post-launch and our rates are very cost-effective. Availability per week and preferred time zone varies according to the project but we always prioritize our client's preferences. In summary, choosing my company means choosing a dedicated team that values quality workmanship, long-term client satisfaction, and bringing ideas to life. I'm keen to learn more about milestones for this project and outline detailed acceptance criteria.
₹25,000 INR in 7 days
4.7
4.7

Hello Client, Hope you are great!!! I read you job description you are looking for web developer. I have sound of 15 years exp in wordpress, PHP, CI, Laravel, Drupal, Joomla and developed 145+ websites with good design. We are using the MVC model for security of website as well as develop three layer security in website and website is high skilled code follow all standards of development. I have been worked on many domain like ecommerce, Martrimony, Hotel Booking, Social, Healthcare, and Sport etc. I provide new vision for website and am always available for your support(24*6) . I hope you will be give positive response. Thanks
₹12,500 INR in 10 days
4.5
4.5

Hi, I’d approach this as a modular SaaS-style CRM where leads, itineraries, bookings, communications, and reporting share the same underlying data rather than becoming separate tools. For the stack, React with a Node.js/NestJS REST API and PostgreSQL would be a solid fit. I’d start by defining the core entities and permissions, then build the leads/contacts workflow, drag-and-drop itinerary builder, booking tracking, and admin functions around them. Email/SMS communication and reporting can then consume the same activity and booking data. The itinerary builder deserves particular attention because changes to dates, services, travelers, or bookings should remain consistent and easy for agents to manage. I’d also establish the repository structure, coding standards, testing approach, CI/CD, and PR workflow early so the junior developer can work safely on well-defined tickets. For maintainability, I’d keep dependencies practical and document the decisions rather than introducing unnecessary abstractions. How is the itinerary currently structured—do you already have a defined format for destinations, dates, hotels, activities, transport, and bookings?
₹12,500 INR in 6 days
3.8
3.8

The dual-workflow you're describing — agents managing leads and itineraries while managers track sales performance — is very close to a travel CRM we built for a tourism operator. The drag-and-drop itinerary builder and booking tracker tied to each lead is exactly what we delivered there. I'd go with React + Zustand frontend, Node.js/Express + PostgreSQL backend, REST APIs with Swagger docs, and GitHub with standard PR workflow. Role-based access (agent/manager/admin), email/SMS integration via SendGrid/Twilio, and reporting dashboards are all straightforward. Each milestone ships with unit tests and lint-clean code, with README updates so your in-house team can maintain it post-launch. Ping me — happy to share an architecture overview or talk through the sprint plan for Phase 1.
₹30,000 INR in 60 days
3.9
3.9

Hi, I have 10+ years of experience in **Node.js, React, CRM development, REST APIs, and database-driven applications**. I can build a tailored Travel Agency CRM with customer management, booking and itinerary tracking, sales pipeline, payment monitoring, role-based access, dashboards, and third-party API integrations. I focus on clean architecture, security, scalability, and an intuitive interface that simplifies daily travel-agency operations.
₹12,500 INR in 7 days
3.7
3.7

Mumbai, India
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