Odoo-14 WhatsApp API Integration

@Srashtasoft

Hi there, I have read your project requirement, you need a complete WhatsApp Business API integration with Odoo 14 to automate marketing campaigns, lead nurturing, and CRM-based messaging workflows. You need an end-to-end setup including WhatsApp Business verification, API onboarding, and a fully working Odoo connector that can send automated and bulk messages, log conversations inside CRM, and support inbound message tracking for lead management. This is an ERP communication automation task where proper API configuration, message template handling, and reliable Odoo workflow integration will be critical to ensure smooth lead generation and tracking without breaking existing CRM processes. To proceed correctly, I’d like to clarify a few points: ========================================= Do you prefer using Meta WhatsApp Cloud API directly or a provider like Twilio / 360dialog for easier management? Should incoming WhatsApp messages create new leads automatically or only update existing CRM records? Do you want multi-user WhatsApp inbox inside Odoo (like shared team chat), or only CRM logging? Are your marketing templates already approved or still pending Meta approval? Once I have this, I can outline a clean integration approach and setup timeline. Best Regards, Srashtasoft Team

@hafizharisali321

Well, are you leaning toward using a direct Meta API integration or a middleware provider like Twilio or 360dialog to handle the messaging gateway and have you already confirmed if your current Odoo 14 instance has the necessary python dependencies installed to handle the required webhook listeners? While Odoo 14 does not include native WhatsApp support out of the box, connecting it to the Business API requires a robust middleware layer to handle message queueing, template submission for Meta approval and incoming webhook parsing to ensure replies land correctly within your CRM chatter. My approach will be to first guide you through the Facebook Business Manager verification and number onboarding process, then implement a custom connector or a tested bridge module that maps your Odoo CRM triggers such as lead creation or stage changes directly to the WhatsApp API endpoints. I have worked with various gateways for Odoo integrations and will focus on a setup that ensures your message templates are correctly formatted, registered, and triggered via automated actions, while also providing you with clear documentation on managing broadcasts and monitoring delivery logs. I am ready to evaluate your current server configuration and map out a deployment timeline that gets your outbound marketing and inbound lead capture workflows fully functional.

@ShabbarAbbas

I will set up the WhatsApp Business API account and connect it with your Odoo 14 system, enabling automated marketing and lead-generation messages. I'll guide you through Facebook Business verification, number onboarding, and recommend the best setup for Twilio/360dialog or direct Meta integration. To integrate WhatsApp with Odoo, I will develop a custom connector that can send bulk and transactional messages, log conversation history, and fetch incoming messages into the CRM chatter. My previous experience includes developing a Telegram Trade Signal Bot, where I implemented regex logic to extract key trade data and integrated user authentication and API access control. I also worked on Attorney Settlement scrapping with AI, where I developed a fully automated data scraping solution using Playwright, BeautifulSoup, and LLM Integration. Can you please confirm if you have a preferred gateway or library in mind for the WhatsApp integration, and if there are any specific message templates or workflows you'd like me to prioritize?

@Ritesh11gupta

Working with Odoo 14 sounds interesting! Integrating the WhatsApp Business API can really enhance communication. What specific functionalities are you hoping to achieve with this integration?

@joshuak485

The WhatsApp flow in Odoo can be smooth when the API setup, template approval, and CRM logging are planned together. My name is Joshua. You want WhatsApp Business API connected to Odoo 14 for lead generation, campaigns, and reply tracking. A key risk is choosing a gateway that works now but limits inbound message sync or template control later. I can set up the Meta Business verification path, recommend the best route between direct Meta, Twilio, or 360dialog, and build the Odoo connector for sending, logging, and CRM chatter capture. I would use Odoo 14 server actions, Python models, webhook handling, and the WhatsApp API endpoints to trigger messages from leads, stages, and scheduled jobs. I can align with your time zone and keep communication easy during the setup. Q: Do you want inbound replies stored only in CRM chatter, or also linked to the matching lead or opportunity thread? If that fits, I am ready for a quick chat and can map the setup path right away.

@magdalenas22

Odoo 14 WhatsApp automation needs a clean setup that also survives real campaign use. I can help you connect it end to end. You want outbound WhatsApp messages from Odoo, with replies tracked back in CRM. One thing many teams miss is template approval and webhook handling, which can break campaigns if not planned early. I would set this up around Odoo 14 with API Integration through the official WhatsApp Business API, using a solid Software Architecture for message queues, template sync, delivery logs, and reply capture. If needed, I can guide the Meta setup, then connect Odoo with PHP or Python service code and a TypeScript admin flow where it adds value. I can work in your time zone and keep the setup easy to review. Q: Do you want the inbound replies to appear only in CRM chatter, or also update the lead stage automatically? If that matches your goal, lets do a quick chat and map the best route.

@patricko098

BEFORE YOU HIRE ANYONE, GIVE ME 30 SECONDS TO SHOW YOU WHY I'M DIFFERENT. I recently completed a project integrating the official WhatsApp Business API with Odoo 14 for a similar client. This resulted in a 40% increase in lead engagement and a 25% boost in conversion rates. Relevant Experience: With 5+ years in Odoo customization and integration, I specialize in streamlining communication processes. My expertise aligns perfectly with your need to automate WhatsApp marketing within Odoo 14. Understanding Your Goals: I will handle the end-to-end setup of the WhatsApp Business API, tailor the Odoo connector for seamless message automation, and provide comprehensive training for efficient template creation and analytics tracking. The difference between an average result and an exceptional one is usually decided before the work even begins. Regards, Patrick

@muhammadaariyan

This proposal is personally written by me, not AI generated. I would appreciate a quick DM discussion once to better understand your project requirements. I have hands on experience integrating Odoo with WhatsApp Business API for automated marketing, lead nurturing, CRM communication, and inbound message tracking. For your Odoo 14 setup, I can handle the complete process from Meta Business verification and phone number onboarding through API activation, template approval, Odoo integration, workflow automation, and testing. My approach: 1. WhatsApp Business API setup and verification. 2. Integration using Meta Cloud API, 360dialog, or Twilio based on your budget and scaling needs. 3. Odoo 14 connector installation or custom development. 4. Automated messaging from leads, stage changes, campaigns, and scheduled actions. 5. Conversation logging inside CRM chatter. 6. Inbound message capture and lead updates where technically feasible. 7. Template management, delivery tracking, and reporting. 8. Documentation and live handoff session. Previous deployments have used Meta Cloud API, 360dialog, Twilio WhatsApp, and custom Odoo modules depending on client requirements. Estimated timeline: API onboarding and verification, 2 to 5 days (depends on Meta approval). Odoo integration and testing, 2 to 4 days. Documentation and training, 1 day. I can also recommend the most cost effective gateway after reviewing your expected message volume.

@michaelj896

Hello — quick note: most Odoo + WhatsApp integrations don’t fail at coding, they fail during Meta verification and template approval. I’ve seen setups where everything inside Odoo was ready, but messages never went out because: * templates were silently rejected * webhook wasn’t configured properly * or the number wasn’t fully approved So instead of jumping straight into integration, I’d approach this in two clean steps: 1. Get WhatsApp Business API fully stable – business verification + number onboarding – template submission with correct formatting – test message flow outside Odoo 2. Connect it to Odoo 14 workflows – trigger-based messaging (lead, stage change, campaigns) – message logging into CRM chatter – optional inbound sync via webhook For Odoo 14, I can extend an existing module or build a lightweight connector depending on how flexible you want future automation. I prefer fixing the part that usually breaks first, rather than wiring everything and hoping it works later. Quick question — are you aiming more for bulk campaigns or event-based messaging from CRM?

@warrick1718

This aligns perfectly with my skill set. I understand the need for seamless integration of the WhatsApp Business API with Odoo 14 to automate marketing and lead-generation messages efficiently. While I am new to freelancer, I have tons of experience and have done other projects off site. I specialize in setting up WhatsApp API accounts, developing custom Odoo connectors for automated messaging, and integrating incoming replies into the CRM. I have a proven track record of creating user-friendly, automated solutions. I would love to chat more about your project! Regards, Warrick Van Eeden

@sameers280

Hi there, thanks for posting this project. I've read through your requirements carefully and this is exactly the kind of integration I specialize in. I have deployed WhatsApp Business API integrations for Odoo 14 using Meta Cloud API with 360dialog as the BSP. My approach: Guide you through Facebook Business verification and number onboarding, install a tested WhatsApp connector for Odoo 14, configure API credentials and webhooks, automate template messages on lead creation or stage changes, and set up inbound message syncing to CRM chatter. I will provide a clear hand-off document covering template creation, broadcast scheduling, and delivery statistics. Timeline is 5–7 days for full setup including testing. I know there are real people behind this—your team needing reliable tools, your leads expecting timely responses, and you wanting a system that works. Let me know if you'd like to discuss further. Best regards.

@avenorerp

Hello, I have 9+ years of Odoo experience and have worked extensively on third-party integrations, custom workflows, and CRM automation. I can help you with the complete WhatsApp Business API setup, including Meta Business verification, number onboarding, template approval, Odoo 14 integration, automated messaging workflows, and inbound/outbound message tracking. Depending on your requirements, I can recommend and implement the most suitable solution using Meta Cloud API, 360dialog, or other supported gateways. The implementation will include testing, documentation, and a handover session to ensure you can manage templates, campaigns, and message monitoring independently. I would be happy to discuss your current Odoo setup and provide a detailed timeline after reviewing the requirements.

@Christophero0506

Hi, This project aligns well with my experience, and I'd be happy to help. I focus on delivering professional, reliable work with strong attention to detail and clear communication throughout the project. My goal is always to provide a solution that is both effective and easy to maintain. I can seamlessly integrate Odoo 14 with the official WhatsApp Business API for automated marketing and lead generation. I will handle the end-to-end setup of the WhatsApp Business API account, customize the Odoo connector for message automation, and provide a detailed hand-off document for your convenience. Let's streamline your workflows and enhance customer engagement with this integration. I look forward to learning more about your requirements. Regards, Christopher Olivier

@anikets469

Hello, I have extensive experience working with Odoo Community and Enterprise editions across versions 12 to 19, including API integrations, workflow automation, CRM customizations, and third-party system integrations. I have already integrated WhatsApp Business APIs with Odoo and have experience connecting external services to automate business workflows, customer communications, and CRM processes. Based on your requirements, I can assist with the complete setup, including WhatsApp Business API onboarding, Meta Business verification guidance, template configuration and approval, Odoo 14 integration, automated messaging workflows, conversation logging, and testing. I understand that the goal is not only to send marketing and transactional messages from Odoo but also to create a reliable and scalable communication channel that fits naturally into your existing CRM workflow. I can help you choose the most suitable integration approach, whether through Meta Cloud API, Twilio, 360dialog, or another provider based on your requirements. I would be happy to discuss the implementation approach, timeline, and available options before getting started. Regards, Aniket Singh

@dewasugiarta

Hi, I have experience integrating WhatsApp Business API with Odoo and can handle this end-to-end for you. Here's my plan: 1. WhatsApp Business API Setup - Guide you through Facebook Business verification and number onboarding - Set up via Meta Cloud API (direct, no third-party costs) or 360dialog if you prefer - Upload and get your message templates approved 2. Odoo 14 Connector Development - Build a custom module to send bulk & transactional WhatsApp messages - Trigger messages from Odoo workflows (new lead, stage change, scheduled mailings) - Log conversation history in CRM chatter - Fetch incoming messages via webhook into Odoo 3. Testing & Handoff - Test outbound and inbound message flows - Provide documentation on creating templates, scheduling broadcasts, and checking delivery stats - Screen-share walkthrough of the full setup I've worked with Meta Cloud API, Twilio, and 360dialog for WhatsApp integrations. Can start immediately and deliver within 4 days. Let me know if you have any questions!

@softdev0924

Hello Your project focuses on integrating Odoo 14 with the official WhatsApp Business API to enable automated lead nurturing, marketing broadcasts, and CRM-linked conversation tracking. I will implement an end-to-end WhatsApp integration starting from API onboarding guidance (Meta Business verification and number setup) through to a fully functional Odoo connector. This will include automated message triggers based on CRM events such as lead creation, stage changes, and scheduled campaigns, with proper logging of message history inside Odoo. On the technical side, I will either configure a reliable provider like Twilio/360dialog or implement a direct Meta Cloud API integration depending on your preference, ensuring stability, compliance, and scalability. Incoming replies can also be routed back into Odoo chatter for unified communication tracking where supported. With 6+ years in backend systems, ERP customization, and API integrations, I’ve worked on Odoo-based automation and messaging workflows where reliability and data consistency are critical. I focus on clean integrations that fit naturally into existing business processes without disrupting current operations. I will also provide a clear handover guide covering template management, campaign scheduling, and delivery tracking so your team can operate the system independently. Ready to connect Odoo 14 with WhatsApp for automated, CRM-driven communication.

@SALESCSO

Hi, We have already set up API for whatsapp and we can integrate the same for your company. We require few details could you please share which you are using Odoo community, Odoo online or Odoo on premise. We can connect further and discuss how we can integrate as we already have API for all the versions of Whatsapp. Thank you. Regards, Dimpi

@rahulgautam17

I am an Odoo Developer with hands-on experience in Odoo customization, module development, website development, API integration, and POS customization. In addition to client projects, I have developed and published multiple Odoo applications, demonstrating my ability to build production-ready modules following Odoo standards and best practices. The apps are as follows : Cancel Purchase and Sales, Gantt Manufacturing, pos Customer Requirement, REST API Integration, OCR POS Integration, phone pe Integration, and various other modules as well