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Helpdesk Level 2

We are seeking Help Desk Support Specialist for immediate openings.

Fast-paced, professional environment supporting VOIP phones, desktops, laptops, servers, and hosted solutions for wide variety of customers

You must be familiar with and be able to troubleshoot the following without any hand-holding:

Active Directory (Creating Accounts, Adding Users to Groups)

Group Policy

VOIP Phones

Routers & Switches (Datto and SonicWALL mostly)

Microsoft Office

Microsoft Exchange

You will be responding to tickets and answering a dedicated line when it rings. At times you will remote into a users machine to help them resolve their issue. Professionalism is a must, Each candidate will have a phone interview with me. Working hours are from 8 am to 5 pm central standard time. Do not apply if you are unable to meet these hours.

If you are self-motivated, prompt, professional, you will be very successful with us. If you are not skilled in server administration and computer troubleshooting, please do not apply.

In depth questions about server administration and group policy will be asked during the phone interview. The first sentence of your response should be "I understand this position is from 8 am to 5 pm central standard time, and I am able to meet that requirement". Failure to include that sentence will allow me to know who has read the entire job description and who has not. I look forward to working with you :)

Microsoft certification a plus.

MAC knowledge is a plus.

Autotask experience is a plus.

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Skills: routers, switches, administration, troubleshooting

Beceriler: Office 365, Aktif Dizin, Yardım Masası, Ağ Yönetimi

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İşveren Hakkında:
( 0 değerlendirme ) Grand Prairie, United States

Proje NO: #28980159

Seçilen:

(18 Değerlendirme)
5.3

Bu iş için 18 freelancer ortalamada $20/saat teklif veriyor

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6.6
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Multitechserver

"I understand this position is from 8 am to 5 pm central standard time, and I am able to meet that requirement". Failure to include that sentence will allow me to know who has read the entire job description and who ha Daha Fazla

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mhamdy1

I am a network expert with an experience up to 15 years as a senior network engineer in an enterprise level campus as a full-time senior network engineer, and in afternoon as a part-time Cisco instructor, which make f Daha Fazla

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usmans4

i am up for this job pelase hire me i am certified proven expert with professional experience in all required fields. Thanks.

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4.1
pardeepsharma981

"I understand this position is from 8 am to 5 pm central standard time, and I am able to meet that requirement". Failure to include that sentence will allow me to know who has read the entire job description and who ha Daha Fazla

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3.5
Madani246810

I understand this position is from 8 am to 5 pm central standard time, and I am able to meet that requirement. I have total 9 years of experience in Windows Server administration,Active Directory, Active Directory mi Daha Fazla

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1.2
atrivedi12

"I understand this position is from 8 am to 5 pm central standard time, and I am able to meet that requirement". Failure to include that sentence will allow me to know who has read the entire job description and who ha Daha Fazla

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arun76049

I would like to apply for this project. I have good experience in system administration. Please let me know if you need more details. Thank you

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shamim454545

Over 20 yearls of Exprience . TECHNICAL SKILLS : Vmware Vspear 6.5, Vmware VDI, HP 3PAR Storage 7200, 7400, HP MoonShoot VDI with Citrix VDI 7.2, MsHyper-V 2012, SCVMM 2012. Vmware Vcloud Availlability 3.0, Installed a Daha Fazla

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dula1993

I have lot more than 7 years of experience in it helpdesk support .I'm very familiar with O365 Active directory .

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0.0
idigg26

I have over 10 years working in the help desk field. All of the qualifications you’re looking for, I have and would love to work with you on this project.

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KelvinGarger

Hello, "I understand this position is from 8 am to 5 pm central standard time, and I am able to meet that requirement". My profile inclue: 12+ years of experience working in a IT Service Desk/inbound Call Center env Daha Fazla

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daisywest

I have 10 years of software and hardware computer skill. I am available and flexible to work up to 60 hours weekly remote or travel

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felixjvargas

I have experience in systems including office for more than 15 years, I am the one you require for your project

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smadmin

I worked as a system admin also I have daily tasks related to my work for users creation and assign permission to them through ps script

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