Operations Assistant for upcoming IT Company

@perfectdeadline

Hi, good day. Would it help your operations if someone reliable handled daily calling, scheduling, and coordination exactly by the book? I have hands-on experience with outbound calls, calendar management, logistics tracking, and spreadsheet updates, and I’m comfortable following structured SOPs without missing details. I speak clear, confident English, have a stable internet connection, and use a professional headset for call-heavy roles. I can work 4 hours daily within Sydney business hours and provide consistent task updates during each shift. Happy to share a short voice intro and start immediately. Thanks, Debashish

@professorxwriter

Hello IT HERO Team, I understand you are looking for a reliable and detail-oriented Operations Support Assistant to handle scheduling, logistics coordination, and administrative tasks for your IT services company. With my experience in telemarketing, customer support, and virtual assistance, I am confident in handling outbound calls, coordinating technician visits, managing shipments, and updating spreadsheets efficiently. My expertise in following structured workflows, clear communication skills in spoken English, and ability to maintain accuracy in all tasks align well with the requirements of this role. I am committed to ensuring smooth operations and effective support for your team. I am excited about the opportunity to work with IT HERO and contribute to your growth in the IT field services industry. Looking forward to the possibility of collaborating with your team. Best regards,

@jessicaejele14

Hi, I am highly experienced in operations support and coordination, and I’m confident I can help IT HERO with scheduling, logistics coordination, and administrative tasks. I understand the importance of attention to detail, clear communication, and following structured workflows, which is why I’m excited to apply for this role. In this position, I will efficiently make outbound calls to retail stores, site contacts, and technicians to confirm and schedule visits. I will also coordinate technician availability, manage calendars, track shipments, and ensure operational tasks are completed on time. I’m comfortable using email and spreadsheets to track progress and communicate with the team, and I am committed to maintaining a high level of accuracy in all tasks. I have a reliable high-quality headset for professional calls and a stable internet connection, which will allow me to consistently meet your operational needs. I am comfortable working within your required 4-hour shift and have a strong commitment to providing excellent customer service and logistical support. I look forward to discussing how I can contribute to your team and help IT HERO continue to deliver exceptional service. Best regards, Jessica

@faisal702

I can support IT HERO with confident daily call coordination, precise admin work and reliable scheduling, all within your required Sydney-hours window. You’ll get a clear communicator who follows documented workflows accurately and keeps operations running smoothly.

@abdurohmany

I can complete this project according to your requirements, and I'm ready to start right away. If you’re available to message me now, we can discuss the details further. Looking forward to your response thank you!

@abakag

As a reliable and detail-oriented virtual assistant skilled in administrative support, project management, and data organization, I am confident in my ability to excel as an Operations Support Assistant at IT HERO. I bring proven experience managing logistics, coordinating schedules, and handling administrative tasks with accuracy—key strengths for this role. My strong spoken and written communication skills allow me to handle outbound calls professionally, schedule technician visits, and document results clearly. I am highly committed to process consistency and attention to detail, ensuring accurate updates to Excel sheets, internal trackers, shipment records, and follow-ups. My background working with retail stores, couriers, and internal teams has equipped me with a solid understanding of structured workflows and the Hoteling culture at IT HERO. Beyond my skills, I bring adaptability and the ability to align with different time zones, ensuring seamless daily support. I am excited about the opportunity to contribute to your fast-growing team and provide dependable, precise operational support.

@Nayeem1217

With over five years of experience as a Virtual Assistant and Project Manager, I am confident that I am the right fit for the Operations Support Assistant role. My extensive administrative and coordination skills, paired with my ability to create structured workflows, align perfectly with your project's needs.

@chizurumn

Hi, I’m Peculiar, and I’m interested in supporting IT HERO as your Operations Support Assistant. I have over 5 years of experience as an administrative/virtual assistant, handling daily coordination, scheduling, call support, inbox management, and spreadsheet updates. I’m very comfortable making outbound calls, following structured workflows, and keeping operations running smoothly. Here’s what I can bring to your team: • Confident spoken English and daily call experience • Strong coordination skills — scheduling, follow-ups, logistics updates • Excellent admin ability — Excel, email handling, documentation, trackers • Fast learner who follows processes exactly as documented • Reliable, organised, and consistent with daily reporting I already work comfortably during Australian business hours, so your required 4-hour window fits perfectly. I also have: • A stable high-speed internet connection • A good-quality headset • A quiet workspace for professional calls Preferred Schedule: I can work any 4-hour block between 9 AM and 5 PM Sydney time — happy to choose a slot that best supports your operations. If you’d like a dependable and detail-focused coordinator who keeps everything running without supervision, I’d love to join IT HERO.

@osarokelvin29

As an experienced Virtual Assistant, I am confident that my strong organizational and administrative skills make me the ideal candidate for the Operations Support Assistant role with IT HERO. Having handled various responsibilities including coordination, logistics, scheduling and administrative tasks, I am well-versed in the key functions associated with supporting an IT services company like yours. My previous experience as a Social Media Manager sharpened my communication abilities significantly, which aligns seamlessly with your key requirement of conducting daily outbound calls to ensure smooth scheduling of technician visits. Moreover, given my experience managing multiple platforms including Instagram and Facebook, I have a keen eye for detail and am well-practiced in following standardised documentation and workflows - a crucial aspect of this role at IT Hero. I understand the value of precision and professionalism in an organization like IT HERO that is committed to delivering top-notch services to Australian retailers. My dedication combined with my comfort in following organized procedures will enable me to efficiently manage operational tasks such as return shipments, courier pickups, e-waste returns, induction processes as well as maintain accurate records via update Excel spreadsheets and internal trackers. Choosing me means choosing someone who is ready to blend into your efficient system and help it elevate even further

@GenoraLabs

Hello there, I understand that you are looking for an Operations Support Assistant to handle daily scheduling, logistics coordination, and administrative work for IT HERO, a national leader in on-site IT services and technical project delivery. Recommended Approach I plan to efficiently handle the coordination and outbound calling tasks by ensuring clear communication with retail stores, site contacts, and technicians. I will also manage scheduling, track shipments, update spreadsheets, and support day-to-day operational tasks following the documented and standardised processes of IT HERO. Core Deliverables - Coordination of technician visits - Management of return shipments and e-waste returns - Completion of staff inductions using standardised processes - Maintenance of accuracy across all communication and admin tasks Expertise & Portfolio I'll share the portfolio with you in the DM. Kindly ping me there. My experience in operations, logistics, and administration ensures quality, consistency, and smooth delivery. Invitation to Proceed I’d be happy to discuss your project further and answer any questions. Best regards, Malaika

@YammTech110

Hello there, I understand that IT HERO, a national leader in on-site IT services and logistics coordination, is seeking a reliable and highly organised Operations Support Assistant to handle daily scheduling, coordination, and administrative tasks in the IT field services industry. Proposed Solution: I aim to bring my strong administrative and coordination skills, along with my experience in operations and logistics, to efficiently manage outbound calls, scheduling, tracking shipments, and updating spreadsheets to support day-to-day operational tasks at IT HERO. Key Deliverables: 1. Efficient coordination and outbound calling to schedule and confirm technician visits. 2. Accurate management of return shipments and courier pickups. 3. Timely completion of staff inductions and updating internal trackers. 4. Consistent adherence to documented procedures and workflows. Portfolio & Skills: I'll share my portfolio with you in the DM. Kindly, ping me there. I bring a wealth of experience in operations, logistics, and administration to ensure quality and reliability in all tasks. Call to Action: I’d love to connect for a quick chat to discuss how my skills align with the requirements of the Operations Support Assistant role at IT HERO. Closing: Best regards, Bilal

@Heorhii01

Hello Jack J., I went through your project description and it seems like I am s a great fit for this job. I am a senior developer which have 5+ years of experience on Data Entry, Telemarketing, Excel, Customer Support, Virtual Assistant, Logistics, Customer Service, Documentation, Administrative Support, Operations Management Let's discuss with your project more detail. Regards

@SaadMubee

Hi there, I understand that you are looking for a detail-oriented Operations Support Assistant to help streamline communication and logistics for IT HERO, ensuring smooth coordination of on-site services. Your goal is to maintain professionalism and reliability, which are crucial for supporting major Australian retailers and enterprises. To achieve this, I propose leveraging my strong administrative skills and previous experience in operations to effectively manage scheduling, make outbound calls confidently, and maintain accurate records. I am well-versed in using Excel and other tracking tools, allowing me to keep everything organized while following documented processes meticulously. My commitment to clear communication means that I will handle emails and calls with the professionalism that your team embodies. What specific challenges do you currently face in your scheduling and logistics tasks that I can help address? https://www.freelancer.com/u/saadmubee Best regards, Saad Mubee.

@safdarkhali1

Hello IT HERO Team, I’m excited to apply for the Operations Support Assistant role. With 4 years of hands-on experience in operations, scheduling, call handling, and administrative coordination at SunDial Home, I’ve developed strong skills in managing outbound calls, updating trackers, coordinating appointments, and maintaining accurate documentation—exactly what this role requires. I am confident on the phone, fluent in English, and comfortable communicating with stores, technicians, and internal teams. I consistently follow standardised workflows, ensure data accuracy, and manage logistics tasks with reliability and professionalism. I have a stable internet connection and a high-quality headset suitable for daily calls. Preferred 4-hour window: (You can add yours here) I can also adjust within the 9 AM–5 PM Sydney timeframe as needed. Thank you for considering my application—I’m ready to contribute to IT HERO’s operational excellence.

@nilanthab1

Training, development, onboarding staff adaptation Management and control of line personnel. Maintaining the complete documents flow of the company. Organization, Maintenance, storage. Work with incoming and outgoing correspondence. Printing, packing and sending letters postcards, telegrams. Organization of work on the purchase of working equipment. Ensuring accurate inventory of goods. Attending mediation board. Any other duties as need may arise from time to time.

@mdhabiburmahdi

Hello, I’m offering a focused micro-gig built exactly around IT HERO’s daily operational needs. I will handle your 4-hour shift within the preferred window by managing outbound scheduling calls with stores, site contacts, and technicians; confirming visit times; maintaining calendars; and conducting follow-ups with couriers and internal staff. I’ll also manage return shipments, organise courier pickups, track e-waste returns, complete staff inductions using your documented procedures, and keep all communication—calls and emails—clear and professional. I will update Excel spreadsheets and internal trackers throughout the shift, follow IT HERO’s workflows precisely, and report progress or issues during the session. You’ll receive consistent execution, accurate documentation, and reliable day-to-day coordination support that reduces scheduling friction, keeps logistics moving, and frees your core team for higher-level tasks. regards, Md Habibur Mahdi

@mahmoud10022389

Hello, I hope you're doing well. I am excited to apply for the Operations Support Assistant role at IT HERO. I have strong experience in coordination, data organization, outbound communication, and working with structured workflows. My background combines administrative skills, healthcare operations, and data management, which makes me well-prepared for handling scheduling, logistics tracking, and daily operational tasks. Kind regards, Mahmoud Mahfouz

@gautami1703

Hello, I am confident I am the best candidate for this Operations Support Assistant role because I have strong administrative and coordination skills, experience in customer service, and am highly detail-oriented. I am fluent in spoken English and comfortable making outbound calls, managing schedules, coordinating logistics, and updating spreadsheets. I have experience following structured processes consistently and can reliably handle day-to-day operational tasks. I am available to work 4 hours per day between 9 AM – 5 PM Sydney Time and have a high-quality headset with a stable internet connection. I am eager to contribute to IT HERO’s smooth operations and growth. Thank you for your consideration.

@dhivyathamil

Hello, I’m very interested in supporting IT HERO as an Operations Support Assistant. I have 5+ years of experience in BPO / Helpdesk / Customer Support, and I’m very comfortable with daily outbound calls, logistics coordination, scheduling, and maintaining trackers with 100% accuracy. I work confidently with structured documentation and standard operating procedures. Why I’m a strong fit: • Clear and confident spoken English (used professionally in calling roles) • Excellent phone etiquette and ability to build rapport with store / site contacts • Fast learner with strong ownership of daily tasks • Very organized with spreadsheets, calendars and email management Preferred time window: 7:30 AM – 11:30 AM IST (which aligns to 12:00 PM – 4:00 PM Sydney time) I have a reliable laptop, high-speed internet, and a professional headset suitable for frequent calls. Ready to share: • Resume • 1–2 minute voice introduction • Start immediately Please let me know the next steps — I would love to assist IT HERO on a long-term basis. Thank you for your time! Regards, Dhivya