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Director of Operations / Integrator Progressive Love Academy About the role Progressive Love Academy is seeking a highly proactive Director of Operations/Integrator to turn the founder’s ideas, programs, and marketing activity into organized, measurable execution. This is not a passive administrative role. We need someone who can see the entire business, determine what should happen next, assign responsibilities, follow through with the team, and keep the founder informed without waiting to be asked. The right person will bring structure to a fast-moving, founder-led company. You will translate vision into priorities, launches, workflows, deadlines, and measurable results. What success looks like You will: • Know what is happening across the company at all times • Create clear monthly, weekly, and launch priorities • Tell the founder what requires her attention—and what does not • Ensure every team member has defined responsibilities, deadlines, and success metrics • Track leads, bookings, conversions, sales, and launch performance • Identify operational problems before they become emergencies • Follow up until projects are completed • Build systems that reduce the founder’s workload • Give direct, strategic recommendations—not simply present information • Make the company feel organized, proactive, and under control Core responsibilities Business planning and execution • Translate the founder’s ideas into concrete execution plans • Establish quarterly, monthly, and weekly business priorities • Build timelines, milestones, and accountability systems • Lead weekly operations meetings with a clear agenda and status dashboard • Tell the founder: “Here is where we are, here is what is working, and here is what we need to do next” • Maintain a company-wide view of active programs, launches, events, partnerships, and revenue goals Team leadership • Coordinate employees, contractors, and vendors across operations, content, email, funnels, social media, YouTube, and technology • Ensure every new hire has a clear job description, onboarding plan, deliverables, and performance measures • Assign work, monitor progress, remove obstacles, and follow up • Identify missing roles or unnecessary spending before recommending new hires • Hold team members accountable for deadlines and quality • Serve as the central operational point of contact so the founder does not have to manage every person directly • Work closely with the founder’s executive assistant while maintaining a clear distinction between company operations and personal/calendar support Launch and project management • Own the operational execution of program launches from planning through post-launch review • Create launch calendars, task assignments, deadlines, quality checks, and contingency plans • Confirm that landing pages, checkout pages, emails, automations, links, dates, pricing, and offers are accurate before anything goes live • Track the source and movement of every lead through the funnel • Report registrations, booked calls, conversions, sales, and revenue • Conduct post-launch reviews and recommend specific improvements Systems and technology • Manage and improve Kajabi, email automations, funnels, forms, checkout pages, Asana, Zapier, ManyChat, Zoom, and related systems • Audit existing tools, offers, automations, funnels, and subscriptions • Remove outdated or duplicated assets without disrupting active systems • Create and maintain SOPs for recurring business processes • Ensure the team can operate without critical knowledge living only in the founder’s head • Troubleshoot issues or coordinate the appropriate specialist to resolve them quickly Strategy and performance • Build and maintain a simple executive dashboard covering: • Revenue • Leads • Email engagement • Funnel conversion • Booked calls • Sales • Launch performance • Project status • Team performance • Analyze what is and is not producing results • Recommend where the founder should focus her time and visibility • Challenge weak ideas respectfully and propose better alternatives • Help determine which programs, offers, partnerships, and marketing activities deserve continued investment What this role is not This is not: • A one-hour-per-day task-completion role • A traditional executive-assistant position • A person who waits for the founder to identify every task • An email-and-funnel technician working in isolation • A project coordinator who only updates Asana • A consultant who gives advice but does not drive follow-through • A salesperson or primary content creator—although you must understand how operations support marketing and sales Required qualifications • Demonstrated experience running operations for an online education, coaching, consulting, membership, or creator-led company • Strong project and launch-management experience • Advanced proficiency with Kajabi or comparable platforms • Experience managing funnels, email automation, checkout systems, and customer journeys • Strong command of Asana or another project-management platform • Experience managing remote contractors and cross-functional teams • Ability to interpret marketing and sales data • Excellent written communication, follow-through, and attention to detail • Confidence working directly with a visionary, fast-moving founder • Ability to make decisions with incomplete information while knowing when founder approval is necessary • Strong judgment, initiative, and problem-solving skills Ideal working style You may be an excellent fit if you naturally: • Take ownership without waiting to be chased • Turn conversations into documented plans and assigned tasks • Notice gaps before other people see them • Ask questions instead of making unsupported assumptions • Communicate concerns early and directly • Balance speed with accuracy • Follow a project through completion—not merely setup • Respect the founder’s vision while bringing structure and accountability • Stay calm when priorities shift • Prefer measurable outcomes over visible busyness First 90-day priorities First 30 days • Audit the team, systems, subscriptions, funnels, offers, and active projects • Document responsibilities for every team member • Establish a weekly operations meeting and executive dashboard • Identify urgent gaps, duplicated work, and unnecessary expenses • Map the customer journey from audience member to paying client Days 31–60 • Build the operating calendar for programs, launches, events, and campaigns • Document critical SOPs • Clarify team workflows and approval processes • Repair attribution so leads, bookings, and sales can be traced • Present recommendations for staffing, systems, and priorities Days 61–90 • Run a launch or major project from planning through review • Reduce the number of routine operational decisions reaching the founder • Demonstrate improved accountability, reporting, and execution • Deliver a six-month operational plan tied to revenue and program goals Performance measures Success will be assessed by: • Projects completed accurately and on time • Clear accountability across the team • Reliable reporting on leads, bookings, conversions, and revenue • Fewer last-minute emergencies • Reduced founder involvement in routine operations • Increased visibility into company performance • Documented and repeatable business processes • Improved launch execution and follow-up • Quality and usefulness of proactive recommendations Scope and availability This role requires enough consistent availability to understand and actively direct the business. It is not designed for a 20-hour-per-month engagement. Candidates should state whether they are proposing a substantial fractional engagement or a full-time position, including their weekly availability, compensation expectations, and communication boundaries. How to apply Please submit: 1. A résumé or summary of relevant experience 2. Examples of founder-led businesses you have helped operate 3. A launch or project you managed from beginning to end 4. The systems and platforms you have used 5. Your proposed weekly availability and compensation 6. A short response to this scenario: A launch ends with 10 customers, but the founder personally recruited most of them and no one knows whether the funnel generated any sales. Explain exactly what you would investigate, what you would report, and what you would change before the next launch.
Project ID: 40663248
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I run the full operation for a medspa business ([login to view URL]) -- website, funnels, email campaigns, social content, ad accounts, inbound lead handling, client communication. One person, every moving piece. That's the same shape as what you're describing for Progressive Love Academy, just a different vertical. The Kajabi side is straightforward for me. I've built landing pages, checkout flows, automations and nurture sequences across multiple platforms. Setting up email campaigns and broadcasts, organizing customer journeys, making sure the backend actually works when someone hits "buy" -- that's daily work, not a stretch. What probably matters more to you is the ops discipline. I document SOPs as I build, break projects into weekly milestones so nothing stalls, and I'm used to being the person who keeps all the pieces moving while the founder focuses on their thing. Your description of letting Kenya focus on vision and teaching while someone else runs the backend -- I've done exactly that arrangement. I'd keep the first engagement focused on auditing your current Kajabi setup and workflows, then prioritize quick wins before touching anything structural. Want to do a short call to walk through what's working and what's not?
$550 USD in 7 days
2.0
2.0
37 freelancers are bidding on average $781 USD for this job

Having spent years honing my skills in project management and email marketing, I am confident in my ability to handle the responsibilities outlined in this project description. I understand the critical role an Online Operations Manager plays in ensuring streamlined business operations and driving growth, which aligns perfectly with my passion for delivering efficient and high-quality work. Your need for someone who can strategically support your long-term initiatives while delivering on daily tasks is where I shine. My extensive background as a virtual assistant across various industries, including but not limited to eCommerce management and data processing, has equipped me with versatile skills that will help ensure your business systems remain organized and efficient. Drawing from my experience, I will document SOPs, identify automation opportunities, and create scalable processes that optimize your operations. Above all else, my dedication to meeting deadlines, delivering high-quality outputs with keen attention to detail, and maintaining open lines of communication make me a strong contender for this role. Combining these qualities with my commitment to client satisfaction and a long-term business relationship mindset makes me the ideal choice for supporting Progressive Love Academy's growth journey.
$250 USD in 7 days
6.4
6.4

Hello, I'm Rudra Kumar, and I'm excited to leverage my extensive background in project management and diverse skills spanning technology, digital marketing, and technical support to drive forward your operations at Progressive Love Academy. As a Top 3% Freelancer focused on end-to-end solutions, I have a proven track record of creating and refining internal systems and workflows that improve efficiency, boost revenue, and ensure client satisfaction; precisely the key roles you intend to delegate to an online operations manager. My experience extends beyond merely overseeing business tasks. I'm well-versed in Kajabi & Marketing Operations and can effectively build landing pages, optimize automations, manage customer journeys, email campaigns among other tasks as listed in your project description. Moreover, my expertise in team leadership & management is crucial for establishing efficient teams within your organization by offering guidance, accountability, and fostering operational oversight – an aspect that sales pitch accordingly tooningenieursgezellig many companies attempt but often overlook.
$500 USD in 30 days
6.2
6.2

Hi there, We will map the online operations for Progressive Love Academy and turn the moving parts into a clear operating plan. That includes day-to-day workflow oversight, Kajabi funnel and automation review, client onboarding, SOP priorities, and coordination points across the business. We have handled strategic review, structured business research, and supplier-sourcing engagements through our public Freelancer review history. We will keep all communication and delivery on Freelancer and provide a practical roadmap that supports smoother execution and cleaner handoffs. For this bid, we would deliver evidence review, financial analysis and decision-ready findings for Online Operations Manager. Any later implementation would remain a separate Freelancer scope. Best Regards, 8veer
$1,900 USD in 10 days
5.6
5.6

Hi, I can help you streamline your operations, systems, and client experience. I am a qualified and proficient virtual assistant with strong experience in business administration, project coordination, CRM management, process improvement, and keeping business systems organized and efficient. I can support day-to-day operations, documentation, onboarding, client management, and the coordination of multiple projects and moving pieces. I am also comfortable working with automation, email marketing, online business systems, and tools such as Zoho, WordPress, Mailchimp, and other digital platforms. I am a fast learner and can quickly adapt to Kajabi and your existing workflows while identifying opportunities to make them more efficient. In hiring me, you get more than a virtual assistant; you gain a reliable professional who takes initiative, pays attention to detail, and genuinely enjoys taking operational burdens off leadership so they can focus on vision, teaching, and growth. Additionally, I am reliable, flexible, hardworking, organized, and dedicated, so please feel free to contact me if you would like to discuss further.
$500 USD in 7 days
5.6
5.6

Good day! I can take ownership of the operational systems behind Progressive Love Academy, keeping day-to-day workflows organised while ensuring projects, launches, client journeys, and internal processes continue moving efficiently. My approach combines hands-on operations management with proactive identification of bottlenecks, process gaps, and opportunities for automation. I can manage Kajabi funnels, landing and checkout pages, automations, nurture sequences, broadcasts, customer journeys, onboarding workflows, contracts, documentation, and backend systems. I can also develop clear SOPs, streamline repetitive processes, support hiring and team onboarding, delegate tasks, and maintain accountability across multiple initiatives. Beyond execution, I’ll look at the business operationally—auditing systems, identifying inefficiencies and revenue opportunities, and recommending improvements that support scalability and a stronger client experience. My goal is to become a reliable operational partner who keeps the backend running smoothly while leadership stays focused on vision, teaching, and growth.
$700 USD in 7 days
5.2
5.2

What sets me apart is not just my capability to execute complex operations, but my passion to generate meaningful results. Drawing on deep expertise in CRM Automation, AI Workflows, and Project Management, I can offer your business comprehensive digital solutions that would save time, significantly reduce operational costs while driving sustained growth. In essence, engagement with me means having not only a skilled professional but also a dedicated partner tirelessly focused on accelerating your business prosperity. With my strategic mind constantly identifying areas for improvement and my capacity to effectively implement those improvements while keeping customer experience as a top priority, I believe I am the best fit for your project.
$560 USD in 5 days
4.7
4.7

The Kajabi platform, specific to funnel and checkout pages, that's where things usually get tricky, so I'd start there. I'll build your landing, funnel, and checkout pages using Kajabi's native builder, setting up the core structure first, and then move to integrations. Automations, specifically nurture sequences and email campaigns, will be handled through Kajabi's built-in automation engine, mapping out the logic for customer journeys based on their interactions, so this ensures a direct link between page completion and subsequent communication. I’d assume that client journey improvements mean focusing on clear calls to action and reducing friction points in the checkout flow. The one thing this brief leaves underspecified is the exact cadence and content of nurture sequences. I'll assume a standard best-practice cadence for initial sequences, but we’ll need to align on content. Track record on here: 100% on time, 100% on budget, 5.0 across 8 reviews. What is the primary business growth metric you want these improvements to impact first? Send over the Kajabi login when ready.
$647 USD in 21 days
4.3
4.3

Progressive Love Academy needs more than someone who completes isolated admin tasks—you need an operator who can connect funnels, automations, client journeys, documentation, and team execution into one reliable system. My background combines technical automation, workflow design, project coordination, CRM-style systems, and digital marketing/SEO, which allows me to identify both operational bottlenecks and opportunities to automate repetitive work. I’d begin with an audit of your current Kajabi funnels, offers, onboarding, email sequences, team responsibilities, and recurring workflows, then build a prioritized operating plan. From there I can refine automations, landing/checkout flows, nurture sequences, SOPs, task ownership, onboarding, and reporting so leadership has clear visibility without managing every detail personally. I’m comfortable working independently, documenting processes, and coordinating technical and non-technical work. What are the three operational areas currently consuming the most leadership time?
$4,400 USD in 7 days
4.0
4.0

Hi, I can help Progressive Love Academy keep its operations organized, efficient, and scalable, allowing leadership to stay focused on teaching and growth. I understand this role requires strong ownership across operations, Kajabi, client experience, team coordination, and process improvement. 1️⃣ Manage daily operations, projects, and cross-functional tasks 2️⃣ Build and maintain Kajabi funnels, automations, emails, and customer journeys 3️⃣ Improve onboarding, SOPs, workflows, and team processes 4️⃣ Identify operational gaps, automation opportunities, and growth improvements I’d focus on creating reliable systems, clear accountability, and a smooth client experience while continuously improving the backend of the business. Are you currently using Kajabi as the primary operations platform? ❓ Best regards, Fizz
$500 USD in 7 days
3.8
3.8

GIVE ME 30 SECONDS TO SHOW YOU WHY I'M THE RIGHT FIT FOR THIS PROJECT. I recently managed the online operations for a coaching business, streamlining workflows and implementing systems that led to a 30% increase in client satisfaction and a 25% boost in revenue within six months. With over five years of experience in online business management, I excel in optimizing processes, enhancing client journeys, and ensuring operational efficiency—all crucial for the Progressive Love Academy's success. I understand your goal to create a seamless operational backbone so leadership can focus on growth. I will implement effective systems and monitor performance to ensure projects stay on track. My commitment to clear communication and execution will support long-term success for your team and clients. I am confident that my expertise will make a significant impact on your operations. The difference between an average result and an exceptional one is usually decided before the work even begins. Regards, Patrick
$400 USD in 7 days
2.6
2.6

You've got a broad Ops role, but the technical core is Kajabi and marketing operations. That's where I'd start: auditing your existing funnels, checkout pages, and automations, then rebuilding the ones that leak. I'd map each offer's client journey end to end, wire the nurture sequences and broadcasts to fire on the right triggers, and connect onboarding so contracts, docs, and welcome flows run without manual chasing. I've shipped exactly this kind of trigger-based automation and structured-workflow work before, plus scraping and reporting pipelines that keep the backend clean and reliable. Once systems are stable, I can layer in bottleneck fixes, re-engagement campaigns, and hiring/onboarding docs as you scale.
$684 USD in 8 days
0.0
0.0

Hi I have carefully reviewed the core responsibilities for your Online Ops Manager role, and it’s clear: you need more than just an administrator—you need an Architect for Efficiency. As an automation and operations specialist, I don’t just "manage tasks"; I build systems that allow leadership to focus entirely on vision while the backend runs on autopilot. How I will solve your operational bottlenecks: Seamless Systems: I will optimize your Kajabi funnels and automations to ensure every client journey is smooth, reducing manual intervention. Scalable Infrastructure: I’ll turn your workflows into documented SOPs, ensuring that as you grow, the quality of your client experience never drops. Strategic Execution: From launching offers to team leadership, I will act as the bridge between your vision and your daily operations, ensuring deadlines are met and revenue opportunities are captured. Revenue Growth: I don't just "maintain"; I audit your existing processes to find hidden inefficiencies and untapped revenue streams. I have a deep understanding of what it takes to manage high-level online business operations. My goal is to free up Kenya K. Stevens’ time so she can stay in her zone of genius while I handle the logistics, team, and systems. Are you available for a brief chat this week to discuss how I can streamline your operations for your next growth phase? Best regards, Noor CRM Automation Specialist & Operations Manager
$550 USD in 12 days
0.0
0.0

i have past 2.2 years of exprience in Logistics , freight forwarding and courier (FedEx) shipments, tracking tracing and customer support
$960 USD in 7 days
0.0
0.0

Hello, With over 6 years of experience as a Virtual Assistant, I have a proven track record in overseeing business operations and enhancing efficiency. What I Can Do for You: - I will manage day-to-day operations by coordinating cross-functional tasks and implementing improvements to internal systems. - My support will extend to launch planning, offer implementation, and enhancing client journeys to drive business growth. - I will also handle Kajabi and marketing operations, including building landing pages, optimizing automations, and managing email campaigns to ensure a seamless customer experience. - Additionally, I will oversee the client onboarding process, maintain ongoing relationships, and provide leadership in team management, including hiring and training new members. An advantage is my proficiency in Kajabi and various marketing automation tools, enabling me to build and optimize funnels, manage customer journeys, and ensure backend systems function effectively. Regards, Blessing
$250 USD in 7 days
3.1
3.1

I’m excited to apply for the Online Operations Manager role. I bring 16+ years of experience in operations, hospitality, facility management, administration, customer service, and team leadership. I’m skilled at managing daily operations, coordinating multiple projects, identifying bottlenecks, improving workflows, creating SOPs, and ensuring tasks are completed on time. I take ownership rather than waiting for instructions and always look for ways to make processes more efficient and scalable. I can support you with: • Operations and project coordination • Client onboarding and customer experience • Team hiring, training, delegation, and accountability • SOP and process development • Operational audits and improvement • Email campaigns, automations, funnels, and customer journeys • Kajabi workflows and backend operations • Documentation and system organization I’m comfortable learning new software quickly and adapting to your existing systems. My approach is simple: understand the process, identify gaps, implement improvements, document the workflow, and track results. My goal is to become a reliable long-term operations partner who reduces your workload, keeps the business organized, and creates systems that support growth and revenue. I’m ready to take ownership and contribute from day one.
$500 USD in 7 days
0.0
0.0

It’s clear you’re looking for someone who can seamlessly integrate into your operations and drive efficiency at Progressive Love Academy. I have successfully managed similar operations, optimizing workflows and enhancing client experiences in fast-paced environments. Your goal of allowing leadership to focus on vision and growth while ensuring a high-quality client experience resonates deeply with me. I’m particularly skilled in creating and managing nurture sequences as well as optimizing backend systems to ensure smooth project execution. With extensive expertise in performance metrics, security protocols, and user experience design, I can contribute significantly to your operational success. How do you envision the ideal candidate supporting your team’s existing structure and objectives? Best regards, Foraxis
$550 USD in 7 days
0.0
0.0

IF YOU'RE NOT HAPPY, YOU DON'T PAY. I recently assisted a similar business in streamlining their operations, resulting in a 30% improvement in project delivery times. I understand that you need an Online Operations Manager who can oversee daily activities, enhance internal workflows, and ensure projects are executed smoothly. I will implement efficient systems, optimize client journeys, and coordinate cross-functional tasks to drive growth and revenue while maintaining a user-friendly experience. I focus on good planning, clean and maintainable code, clear communication, on-time delivery, and reliable long-term solutions. I am confident that my approach will help Progressive Love Academy operate seamlessly, allowing leadership to concentrate on their vision and growth. If this aligns with your project, feel free to reach out to discuss scope and pricing. WORST CASE SCENARIO YOU WALK AWAY WITH A FREE CONSULTATION Regards ridwaan6254
$450 USD in 7 days
0.0
0.0

Hello Kenya, I am interested in supporting Progressive Love Academy as an Online Operations Manager. Your requirement is clear: you need a reliable operator who can organize the backend, coordinate multiple moving parts, improve systems, and ensure clients and team members have a smooth experience. I bring experience in structured operations, workflow coordination, documentation, deadline tracking, stakeholder communication, and process improvement. I can help create SOPs, maintain project and task trackers, support client onboarding, coordinate team responsibilities, and identify operational bottlenecks that affect growth. I would be happy to begin with a review of your current workflows and create a prioritized plan for improving operations over the first 30 days. Could you please share the main bottlenecks you want solved first and the current tools your team uses? Best regards, Shirish
$400 USD in 7 days
0.0
0.0

With my 20+ years of experience in web development and software database systems, I offer a unique skill set that aligns seamlessly with your project requirements. Having worked with AI tools such as Claude and Copilot, I am more than capable of overseeing your online operations and identifying bottlenecks to implement effective solutions. Moreover, my proficiency with Java, Python, Django, Spring Boot, RestAPI, and other technologies makes me ideal for managing your complex Kajabi & Marketing Operations needs. But my role doesn't stop at just a technical expertise. Throughout my long-standing career, I have developed astute management skills that enable me to lead and motivate teams effectively. I can assist you in hiring new team members, develop onboarding processes, train them meticulously and ensure their accountability. Undoubtedly, a smooth onboarding process increases productivity rates which eventually results in profitable outcomes for businesses. To say the least, I am committed to delivering quality and ensuring client satisfaction throughout any project I undertake. With constant communication and daily updates via Git commits, you will always be aware of the progress made on your project. Lastly, I don't simply deliver and walk away; post-delivery support is somethingI take seriously to guarantee a seamless transition into the strategies implemented. Give me this chance to be part of Progressive Love Academy's growth journey - you won't regret it!
$250 USD in 2 days
0.0
0.0

Running operations behind the scenes so leadership can focus on vision is exactly what I do at ETL Online — managing workflows, coordinating cross-functional teams, documenting processes, and making sure nothing falls through the cracks across multiple simultaneous projects. I can immediately contribute to your operations management, SOP documentation, client onboarding systems, team coordination, and workflow improvement. I've rebuilt broken processes from scratch, managed stakeholder communication across complex initiatives, and used AI tools to streamline execution significantly. Kajabi is the one area I haven't worked in yet — but I'm a fast learner with a strong grasp of marketing funnels, email campaigns, and automation logic, and I'm confident I can get up to speed quickly with minimal handholding. If you need someone organized, proactive, and fully invested in keeping Progressive Love Academy running smoothly, I'd love to discuss further.
$350 USD in 30 days
0.0
0.0

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