Looking for a service call system to be created.
My company dispatches tech to do service.
I need to create a system where a user can create Service call for a customer.
The Service call can be billed 3 ways.
- Per hour ( every customer has a differnt rate, defined in the client info)
- Pre Paid (companyies pay for blocks of hours) Must have the abilty to track hour remaing).
- Project (pre paid for project,need to track hours but dont bill extra)
- 4th is ISP OPS
User logon to sytem and create a service call. The service call gets printed to a printer. I will provide the report that is needed when needed. Very simple layout.
The serice call has status, OPEN, Closded, Billed, Customer pending, Waiting for parts.
Also need to track employees from a signle screen to see what service call they are at now and have in the future.
Let me know what you can do.