Need someone who is experienced with SSH to access my website which is on a dedicated server. i have been in touch with the host who behaves as though i am a technician, and I don't understand what they mean by command line blah blah. Also the guy who installed the website is away on holiday for 2 weeks, and i need a backup of my website.
I have all logins. But I have tried the remote desktop but will not connect. I am stuck, I was told to use SSH command line.