We need some custom scripting done for our Elastix server. currently, our agents connect to a SQL database with telenet and use key combinations to call a customer.
DR Dials the number in the residence field
DW Dials the number in the employment field
DN Is used to dial and other number. (Example) DN96013555211 would dial the
DX*70 Plus the extension transfers calls
This sends a dial command via serial port to an external analog dialer. We need Elastix to accept theses commands and do the dialing.