Kapalı

System for a Phone call campaign

Hi,

We need a Phone call campaign software with following features. It will be better if this can be web based.

This software/web service needs to be in 2 main forms.

1) Fully automated mode

It should be capable of dialing through a database of phone numbers and playing a recorded voice message. This voice message is in 3 languages. So software should be able to prompt the user with language options to select from. For example it should play a voice record saying "Please dial 1 on your phone for language 1, dial 2 for language 2 or dial 3 for language 3". Then it should play the selected voice recording. All voice messages (including any instructional voice messages like "Please dial 1 on your phone for language 1..." etc ) should be changeable, meaning that we should be able to record a new voice cut and replace it with an old voice message.

2) Semi-automated mode

Where software dial the next phone number from the database and allow the phone operator to speak with the user. Operator then select a voice recording to play based on users spoken language. There should be 3 buttons for 3 languages. User interface should be very graphical but very easy to use by a telephone operator.

There should be a screen to input telephone numbers and to upload a CSV file to the database.

Dialed numbers, answered numbers and Missed calls should be recorded in the system. Operators should be able to easily redial miss numbers later.

Reports:

We only need summery reports, we don’t need detailed reports. So all reports should have one page. Reports should include following.

1. Daily Summary report (a. Automated, b. Semi-automated)

2. Total Statistics report (a. Automated, b. Semi-automated, c. Total calls report)

Please send me a proposal/ technical spec indicating the programming language and the database you will use.

Let me know if you need further explanation.

A detailed requirements specification will be provided to the short listed freelancers for further understanding.

Beceriler: C# Programlama, PHP, Yazılım Geliştirme, Web Hizmetleri, Web Sitesi Yönetimi

Daha fazlasını görün: web page programming languages, web based programming languages, voice recording freelancers, voice message recording service, users requirements specification, telephone message recording service, statistics on freelancers, programming operators, programming operator, programming meaning, programming languages for the web, php programming system requirements, phone number for operator, phone message recording service, operator phone number, old programming languages, new programming language, need interface freelancers, main programming languages, graphical programming language, freelancers telephone, freelancers phone number, freelancers meaning, freelancers for it, example of a proposal

İşveren Hakkında:
( 7 değerlendirme ) Colombo, Sri Lanka

Proje NO: #6552183

3 freelancer bu iş için ortalamada 220$ teklif veriyor

swantech

Hi There, The system you are looking for is called Dialer and we provide this service to the call centers. Let us discuss further and get the things running. Thanks

1 gün içinde 210$ USD
(11 Değerlendirme)
4.2
CaptainOfLogix

I am confident I can assist you. We are team of Pro-Coders. Moreover, I am Top Ranked American Company Expert, Done more than 1300 (full star Feedbacks) projects on Liveperson Inc. See link for my detailed list of sati Daha fazlası

in 8 gün içinde294$ USD
(4 Değerlendirme)
4.0
ultimist

A proposal has not yet been provided

in 3 gün içinde155$ USD
(0 Değerlendirme)
0.0
soarlogics

Dear Prospect Hiring Manager. Thank you for giving me a chance to bid on your project. i am a serious bidder here and i have already worked on a similar project before and can deliver as u have mentioned I have Daha fazlası

in 3 gün içinde222$ USD
(0 Değerlendirme)
0.0