We require an easily implementable live chat widget for use on any web page.
Can use AJAX prototype/scriptaculous.
Chromeless Pop-up Window on desktop - modal div on mobile devices.
Must be functional in all popular browsers and on mobile devices.
Three user types: AGENT - AUTHENTICATED USER - GUEST
Two types of query: SALES and SUPPORT
Online/Offline and free/busy agent indicator. Automatically BUSY when agent is in a conversation.
Permit queuing when all agents are busy.
Permit e-mailing of query to agent when none are online.
Permit e-mailing of transcript to agent & storage of conversation as text blob at closure.
Audible indicator for AGENT when user initiates a chat.
Audible indicator for all chat participants whenever a line is submitted.
Each line timestamped.
Disallow posting HTML. No smiley icons.
Permit adjusting of style with CSS.
We would like to see a demo from applicants.
11 freelancers are bidding on average $587 for this job
I was tasked with finding us the exact same thing for our website. I discovered and implemented a piece of software that does exactly what you've listed. We can chat more about this via Private Message if you like.