Live Support

Live Support: Give your users ability to talk to a staff member and get their queries answered in an instant Client Pull: Watch your site visitors browse through your site and pop a chat window on their screen instantly! Ability to track the visitor activity and see how much time he/she spends on various pages Completely customizable user interface with a powerfull template engine to allow extreme flexibility Unlimited # of Staff and Departments Offline/Online Status Icons Ability to include status icons in emails Comprehensive Staff Statistics including ability to view total hours spent listening and answering requests Proper breakdown of statistics into days, months and years Automatic/Manual Logging of transcripts & extensive log management Sound Alerts, Printable Views and Session Timer in both staff and user chat windows! Ability to push both URLs & Images Ability to specify predefined replies Transfer call to techs of any department in an instant Comprehensive Settings including ability to change fonts, colors, images and other display options ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Install and fully test the finished product on our server. 3) Complete ownership and distribution copyrights to all work purchased. ## Platform PHP & My sql