Email account/s and templates for magento store ([url removed, login to view])
im not sure exactly how many email accounts you need to create or if you can create multiple folders in one account, i will leave that up to you. But what i need is as follows:
1. I have several ways on my site where a customer can "contact us", by leaving their name, email and question. the links to where these contact forms are on my site are as follows:
Bottom of main watch category.
Botton of handbag category-louis vuitton sub-category.
The contact us page itself.
They can also contact us at the bottom of EVERY product page. (there are a handful of product page templates)
What i need firstly is every time a customer uses one of these forms and clicks submit, a copy of their details they have just made should go to a support email address i.e: which you need to create. And an automatic email should be sent to the customers email that they have just given, stating that we have received their email and will respond shortly.
2. Other automatic emails needed are:
A. When a new customer creates an account with us, they should receive an automatic welcome email.
B. When a customer places an order with us they should receive an automatic confirmation email saying their order is being processed, and it should have a copy of the order invoice to act as a receipt.
C. An automatic email should be sent to a customer when they opt in to our newsletter, (also a folder needs to be created where emails addresses of people who opt into our news letter will go, so we can store that information) The newsletter opt in button is located at the bottom left of each page, and in the customers personal account section.
You must also make sure all my magento backend is funtional regarding emails. What i mean is there are several stages throughout the order process where i can send an email to the customer once they place an order. i need to make sure that if i choose to notify the customer of any order change, i.e: from processing to shipped, the appropriate email will be sent to the customer and a copy to my company folder, when i perform the action.
Finally i need you to make sure all funtions of the customers personal account area work, all "calls to action" must work. Make sure all command buttons such as "submit" buttons exist (some might be missing) and are able to perform the necessary action. Also when a customer forgets their password they are asked to submit their email to receive a replacement password, but on the enter email page there is no submit button (this needs adding) and password email should be sent but isn't, this needs to be set up too.
Ps: A close look in the customer account section is needed by yourself because i want all necessary calls to action working.
Pps: I need all checkout calls to action double checked, if anything is not working, it needs to be repaired.
Please give me a quote for this work asap, and also a timescale so i can plan other things. thanks Martin.
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