We are a pizza restaurant with dine-in, pick-up and delivery. We already have an online ordering system in place but are looking to replace it. We would like a [url removed, login to view] functionality and user experience, with the ability to take CC payments and send orders to our store via email, which is automatically printed and requires a confirmation number from the clerk.
We also need a store locator, the ability to define delivery boundaries by store, options for the customer to choose delivery, pickup or deferred orders.
We have a very extensive menu with a lot of customization available. We need this to be maintained and updated by the restaurant staff in a CMS manner, so some training might be necessary. CRM functionality is also required, with the ability to have a ticket system, coupons and email marketing.
We want to add that we will only consider bids from developers that have extensive experience with restaurant delivery systems, as this is a highly specialized form of e-commerce. we need to be able to see a portfolio with live restaurant sites so we can get a better feel of your product.