We have an account on a web server that was compromised a few days ago.
Despite restoring a backup from before the incident (and despite no files having changed since 2013), the site is still offline. The error message from X-Cart (the shopping software on the site) says: "Checking Requirements", then: "file_uploads required: 1 result: 0 Failed Please check [url removed, login to view] to correct problem".
However, running a different [url removed, login to view] script on the same box shows as "file_uploads" = "on".
Running PHP5, X-Cart 4.4.4 (old) on Apache server.
Need a quick resolution to what I hope is a very simple fix.