We require an expert who can help setup Vicidial with CRM for 10 seats + server for outbound international dialing.
It should have the following features:
- Predictive Dialing with ability to upload and manage leads
- Dialing using VOIP
- Script integration
- Transfer calls
- Call conferencing
- Record calls (good quality)
- Monitor calls
- Agent tracking & Reporting (How many leads converted to sales, How many calls made, busy, ect..)
- Integration of CRM
We have the setup in India, Mumbai and preferably a local person who can take care of this. If not, then remotely.
Urgent basis, immediate confirmation will be done.