We require an expert who can help setup Vicidial with CRM for 10 seats + server for outbound international dialing.
It should have the following features:
- Predictive Dialing with ability to upload and manage leads
- Dialing using VOIP
- Script integration
- Transfer calls
- Call conferencing
- Record calls (good quality)
- Monitor calls
- Agent tracking & Reporting (How many leads converted to sales, How many calls made, busy, ect..)
- Integration of CRM
We have the setup in India, Mumbai and preferably a local person who can take care of this. If not, then remotely.
Urgent basis, immediate confirmation will be done.
Along with your bid, mention what codecs will be provided in order to attain good voice quality.