I need the creation of a web Management System (based on MySql and PHP).
This business operates using telemarketing and web marketing to find potential clients, after which a promoter is sent to sell products which a technician afterwards will install.
The software needed should basically be a CRM and ERP with possibilities to expand.
These are the main features required:
- 5 user levels (admin, promoter, technician, telephone salesman, clients)
- insertion of appointments (by salesman) /installs (by promoter)
- possibility for promoters and salesman to view personal and global stats about their sales, the other promoters sales, etc
- insertion of task status and info (by promoter) [sold or not, type of contract signed, client payments]
- view/print (by technician) of appointments + related documents (warranty, transport documents, etc)
- view (by technician) of all day appointments with complete mileage to cover
- insertion of task status and info (by technician) [issues, material used, costs]
- help desk for clients
- possibility for clients to see their history (date of contract, dates on which customer care was contacted, etc)
- admin must be able to view stats, financial situation, materials available/used, etc
- internal calendar that all users can see (except clients) for company meetings
Must be able to run on a MySql DB and use PHP.
Would be better if you use an already available solution such as VTiger.
Must be easy to translate in another language (i.e. italian).
The project will be hosted on a shared hosting, so there are few possibilities to tweek standard Apache server configurations. (Obviously some common settings are available to change.)
Clarification for user roles:
TELEMARKETING PHONE SALESMAN is the first step and is a person that reaches possible clients by making phone calls and fixing appointments for the promoter
PROMOTER is the second step and is the person that goes to the potential customer in order to make him sign the contract and let him become a real customer
TECHNICIAN is the third step and is the person that will go to the client to install the product. Later, he will also go to the client for maintenance.
To be even more clear I'll add some other details that my client requires:
- invoicing system
- possibility to fill customer's contract details online and print the contract (this will be done onsite by the promoter)
Please confirm only if you're really able to complete the project.
I've attached a graph which explains into a deeper level the requirements and what each user should be able to do.
Please ask any questions for details and confirm if you've understood each section (also the managers, etc).
36 freelancers are bidding on average $1093 for this job
Hi we will get it custom design for [url removed, login to view] check [url removed, login to view]
Sri Technocrat is marvelous in its quality. We have been maintaining the quality in every field whether it is services or training. We have proved our stability. We have been working with the same grace & quality. Our Daha Fazla
Experienced and serious team ready to start, please view pmb
Hi, we Have gone through your project specification and understood what are your requirement, we are confident that we can do the same project with your complete [url removed, login to view] pmb for more details.Thanks..
Hi, we have 4+ years of extensive experience in website development using PHP/MySQL. We are developing a CRM system and hence we have better understanding on this. Please see PM for further details, thanks
Hi, please check PMB to know more about our technical expertise and capabilities. Regards, Ricku Lohar
Hello, I would suggest the use of vtiger crm for this job. Please check PM. Regards, Jerry
Dear client, kindly check pmb to know more about us. regards vijay
Hi, i am ready to assign my guys for this project immediately, please view inbox for previous expertise and quality of work in large scale projects. Regards, Tarun
Hi I have total PHP/mysql experience of 7+ years. Working on vtiger for last 4.2 years. worked on vtiger 4.0/5.0.4/5.1 version. have been using it to build CRM for pharmaceutical industry, knows there API in-out Daha Fazla
I am Ranjana from Sisoft Info Solutions, Delhi NCR, India ([url removed, login to view]). We are a team of highly skilled professionals including project managers, domain experts, designers, analyst programmers and quality assuranc Daha Fazla
Dear Project Owner, We have read your requirement and very interested to work on this project because we have done this type of similar project before i can see you links and codes. We have excellent team of programm Daha Fazla
Hello i have gone through with requirement and i am interested to do work with you, we are good experienced team, following is my some of work [url removed, login to view] [url removed, login to view] [url removed, login to view] [url removed, login to view] Daha Fazla