Kapalı

Adsvenced call back software incl. IP call

We are going to build a web based software platform for call back center with all services needed like:

- Contact Center - queue, prioritize and allocate contacts to administrators

- Task management - organize and order duties

- CRM - sales force automation, customer relationship management and activity monitoring

- IP telephony - cheap, efficient and simple telephony with SIP phone

- TM - simple but powerful functionality for call lists

Details:

*Call Waiting

*Chat

*Email

*Contact Form

*SMS

*Case Management

*Customer database (CRM)

*Call Lists (TM)

*VoIP (SIP)

Ons the client is registered in our system and have a case there, then every time he/she calls the case will be identified with the phone number and the info of the client incl. the case will open automatically so the call agent can welcome the customer and read the case direct.

The platform must work fast and accept many agents to work at the same time.

Beceriler: Asterisk PBX, PHP, Yazılım Mimarisi, VoIP

Daha fazlasını görün: voip phone services, sales force software, sales force case management, sales force automation, open a call center, direct sales agent, direct call center, crm sales force, cheap voip for call center, cheap crm, call center number, call center customer services, call center cheap, web chat software, voip architecture, crm database software, call center duties, call lists, Work force management, system monitoring software, sms center, sales force, sales force crm, queue management, email automation software

İşveren Hakkında:
( 4 değerlendirme ) Malmö, Sweden

Proje NO: #6496752