We need help fixing a server overload problem we recently encountered. The message received says:
IMPORTANT: Do not ignore this email.
This is cPanel stats runner on [url removed, login to view]!
While processing the log files for user smartbar, the cpu has been
maxed out for more than a 6 hour period. The current load/uptime line on the server at the time of
this email is
14:05:14 up 3 days, 21:36, 0 users, load average: 30.90, 30.99, 37.81
You should check the server to see why the load is so high and take
steps to lower the load. If you want stats to continue to run even with a high load; Edit
/var/cpanel/[url removed, login to view] and change extracpus to a number larger then 0 (run
/usr/local/cpanel/startup afterwards to pickup the changes).
The cpanel is no longer accessible as the trial version has expired. If someone can help fix this it should be a short job for some easy money. Thank you.