virtuallive chat

Looking for a process of live - chat that we can operate from a "virtual call center" that trained operatorscan log on to as needed to assistUserslooking for travel vacation plans.

seems an "instant message - live chat system" would be a very effective way to manage and increase conversions.

the operator would dialog (i.e. "chat") with the user ...then send over about five relevant vacation packages (links) .. easily get the user's email.

could get lots of preferences.. and if the recommendations are relevant and the deals were good...we would sell a much higher percentage of the traffic than they are currently selling by phone or thru the automated booking widget.

if we were able to get 500 calls a day ..and convert 10% ..that would be $15,000..

if an operator were able to handle 6 calls simultaneously and the avg call was 10 minutes...then if there was perfect balance of the calls...one person could handle the entire load....even if you doubled up and paid each $30/hr ..that would still be great profit.

the key i think would be very well trained operators who could work out of their houses..we pay and train college kids..and they are able to come on to our system (extranet?) and if they are needed to provide chat support then a green light appears and they can start handling calls..if we no longer need them..then we log them off..

they get to keep $30/hr...provided they get great customer satisfaction ratings and high productivity (email address and conversions and preferences)

does any one know where we can build a system like this..??

## Deliverables

1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):

a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.

b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.

3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

## Platform

NOTSURE...BUT IT WOULDHAVE RTO WORK ON [url removed, login to view]

Beceriler: PHP

Daha fazlasını gör: web chat system, web chat operator, sell thru, perfect email server, operator chat, looking for call center process, hire a live translation, get lots of traffic, cheapcaribbean com, cheapcaribbean, chat with a coder, call center profit, call center hire, call center com, call center address, avg com, 3rd party call center, $22 hr, virtual hr center, one source hr

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( 1 değerlendirme ) United States

Proje NO: #3656352

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