URGENTLY NEEDED, PROFESSIONAL WEBMASTER TO DO THE FOLLOWING BELLOW, YOU NEED TO BE ABLE TO START THIS PROJECT NOW AND COMPLETE IT WITHIN HOURS:
What needs to be done now...
1) backup the database and ensure the passwords are all recorded.
2) backup the site, but mark it as unclean so that is never re-used.
**** 3) remove the entire site.
4) change the FTP and database passwords.
5) if the site connects to any external data-sources - databases, rss feeds, etc. Change the password there as well and modify scripts as necessary.
6) download the latest versions of the software used for the site. Again - don't rely on version numbers being the same.
7) upload and configure the new software, to get the site back as-was.
8) ensure no directories are writable by any other user. So, "drwxr-xr-x", not "drwxrwxr-x", or "drwxrwxrwx". (chmod 0755)
9) remove any installation files - typically named something like "[url removed, login to view]"
10) contact us so we can re-enable the site.
Once these steps have been taken, and we have confirmed that this is so, contact us and we will re-enable the site.
If there is any advice we can render to help resolve this matter in a speedy manner, please let us know.