We have a site using the [url removed, login to view] script.
We had it set up that when we upload a video it gets encoded by [url removed, login to view] and then gets stored on Amazon S3.
In our admin area we should be able to choose from 7 different thumbnails and preview the video before we approve it to go live on the site.
The thumbnails are not showing and the video is not showing in the admin preview area.
Need you to get it fixed so that they show up in the admin area and then we can approv and it will show live on the site.
[url removed, login to view] is the website.
Please PMB your experience.