Kapalı

App for SOS machine repair OS Ticket

About my client:

Construction and machine rentals

Objective:

Provide a tool: mobile android app (iOS would be nice but not mandatory) and web to manage maintenance machine

APP/WEB Control client mechanical SOS tickets in web/app with integration with ONE IM/AIM (Whatsapp, telegram, wechat .. other)

- receive and manage tickets

- basic input forms and instant photos (not upload)

Actors:

- Manager

Local of work: office (desktop) or external (mobile app)

Will receive calls or emails requesting assistance for machine repair/maintenance

Will input system with new tickets

Will manage technician on tasks and keep up what was done on machines

Will make reports to area manager

- Technician

Local of work: External: on the field (mobile app)

Will take or receive assignments

Will repair or give maintenance to machines

Will do reports of their actions on the field

WEB:

Role:

- manager:

(1) create new tickets

(1.1) When (time)

(1.2) What Machine (Machine ID)

(1.3) Where (Location)

(1.4) Problem description (Ex. flat tyre, out of fuel, oil leak, electrical, etc etc)

(1.5) additional information (if need)

(2) assign ticket to someone

(3) reports (day/week/month): machine reports history, technician reports history

(4) close tickets (if technician doesn't do it)

- Real time status page

(1) Tickets Status (periodic)

(1.1) All not assigned tickets/task

(1.2) All assigned tickets (time, machine id, technician)

(1.3) All started assignment (time, machine id, technician

(2) New ticket / not assigned ticket (When, Machine, Where, Problem) (Update status)

(3) Assigned ticket (When, Machine, Where, Problem) (Update status)

(4) Started assignment (When, Machine, Where, Problem) (Update status)

(5) Closed ticket (When, Machine, short machine repair/maintenance report, photos) (Update status)

APP

Role:

- manager:

(1) create new tickets

(1.1) When (time)

(1.2) What Machine (Machine ID)

(1.3) Where (Location)

(1.4) Problem description (Ex. flat tyre, out of fuel, oil leak, electrical, etc etc)

(1.5) additional information (if need)

(2) assign ticket to someone

(3) reports (day/week/month): machine reports history, technician reports history

(4) close tickets (if technician doesn't do it)

- technician:

(1) take or receive assignment, find machine and move to spot (time)

(2) start assignment (time)

(2.1) get machine ID, horimetre (hours) or KM

(2.2) before: machine checklist form, identify main problems and set tasks, tasks instant machine photos (not upload)

(2.3) machine repair/maintenance form (replaced parts, new ones, oil and other services

(2.4) after: update machine checklist form, final check and task instant machine photos (not upload)

(2.5) close ticket

Instant Messenger (IM) posting on group (or telegram bot or similar)

Post types

(1) Ticket Status (periodic)

(1.1) all not assigned tickets/task

(1.2) all assigned tickets (time, machine id, technician)

(1.3) all started assignment (time, machine id, technician)

(2) New ticket / not assigned ticket (When, Machine, Where, Problem) (One Time and update status)

(3) Assigned ticket (When, Machine, Where, Problem) (One Time and update status)

(4) Started assignment (When, Machine, Where, Problem) (One Time and update status)

(5) Closed ticket (When, Machine, short machine repair/maintenance report, photos) (One Time and update status)

Important

APP must work offline internet connection

One technician can only have one opened assignment at time

Beceriler: Android, C++ Programlama, Java, PHP

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İşveren Hakkında:
( 1 değerlendirme ) Porto, Portugal

Proje NO: #13635843

Bu iş için 13 freelancer ortalamada $245 teklif veriyor

KESHAVINFOTECH

Hi Thanks for your valuable time. :-) Please check below points : 1. About my client: Construction and machine rentals Objective: Provide a tool: mobile android app (iOS would be nice but not mandator Daha Fazla

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8.7
alexhong

CLEAN AND FAST MOBILE DEVELOPER !!! Hello, Dear. I'm developing Mobile app to the order of clients for 6+ years. I'm a senior developer which has rich experience in development of apps. These are apps that Daha Fazla

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7.8
mituld

Hi I work towards providing reliable, relevant and robust IT solutions at most competitive prices to my customers. I ensure 100% customer satisfaction so lets start Thanks

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8.2
technorizen

Hello, I m fulltime available for work , I have 6 years of experienced on mobile application and development web services I have gone through your project requirement specification and as per my previous exper Daha Fazla

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8.0
Julian29

Hello, I have gone through the post and you need app for SOS machine repair OS ticket and i will do it for you with the features you need and assure you for the long term support. My skills relevant to your projec Daha Fazla

in %bids___i_period_sub_35% gün içinde200%project_currencyDetails_sign_sub_37% %project_currencyDetails_code_sub_38%
(47 Değerlendirme)
6.8
ITWhiz4U

Dear sir. Nice to meet you. I have read your job post in carefully and understood everything what you want. I have developed 30+ apps and Web Site & published them app stores in successfully for 5+ years. As y Daha Fazla

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6.4
concettolabs

“Android app Experts” Hello, we are a leading mobile app development company. we specialize in Android, iOS & Unity 3D games app development. We have studied your project and we think we can surely do it. you can Daha Fazla

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6.6
in %bids___i_period_sub_35% gün içinde155%project_currencyDetails_sign_sub_37% %project_currencyDetails_code_sub_38%
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5.9
in %bids___i_period_sub_35% gün içinde277%project_currencyDetails_sign_sub_37% %project_currencyDetails_code_sub_38%
(14 Değerlendirme)
5.9
MobiApps21

Hello, I am full time available for your work. I have gone through your requirement that you need sos machine repair os ticket mobile app. I will make native app as per your requested function. Please share Daha Fazla

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5.1
beautiXiao

Hi dear, I've just checked your requirements. I am very interested in that sort of thing and have a lot of experiences of the field like that. If you hire me, I will be able to finish your project earlier ahead the a Daha Fazla

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5.0
DishankInfotech

Dear Client, Hope you are having a wonderful day !! We reviewed your description mentioned in job post and we are enough capable to fulfil your requirements. You will be glad to know that we have extensive expe Daha Fazla

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3.3
Gdeep3013

Hello i have read your requirements for an Ticket mobile apps development from scratch for android . we are professional freelance developer, providing mobile apps/website development services to our client since 2 Daha Fazla

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0.0