We would like to have an automatic response chat, in our website that could help our costumers to find a solution for their doubts and if our automatic response chat dont have a proper answer, it could re direct to our client to a lawyer for a propper response.
When the client ask to talk to the lawyer i need that the web search for an available one to connect with the client and talk for a maximum of 20 minutes. If the client want we could advise for some minutes in additon charged. Also, a way that the user can schedule their meetings. We could use for the conference an inhouse development or use meets, zoom or other external service.
These calls have to be charge for $25 every 20 minutes.
Please advice the if we need a specific web servers and webpage upgrade.