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call center dashboard CRM

We are looking for a talented developper to build us a CRM dashboard to organize our call center.

Access should be protected by user/pass and each agent should have his own account so management can look at stats.

Functions:

- Synchronise from our e-commerce CRM all sales within the last 24 hours.

- Filter sales by status: Approved/Declined/Shipped/Refunded

- Filter sales by product name

- Assign agent to a product so they receive in their dashboard only the sales for this specific product

- Be able to automatically assign new orders to agents equally

- Admin panel where manager can also manually assign or change customers assigned to agents.

Agent should have a section to check all the Approved orders of the last 24 hours so they can call them and verify information before shipping product. If an agent didn't call a customer after 24 hours, automatically the orders becomes red to alert the agent that the customer needs to be called urgently.

Agent should have a section "Declined Orders" so they can check all the declined orders of the past few days and call them to see what was wrong.

Each order should have a "note" section where agent can write notes about the call and a "called" button to mention the customer has been called and hide the order from the list to call.

Manager access should be able to see for each agents how many calls they did per day and how many calls they missed the 24 hours deadline.

Beceriler: PHP, MySQL, HTML, Web Sitesi Tasarımı, jQuery

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İşveren Hakkında:
( 0 değerlendirme ) CORBAS, France

Proje NO: #29075580

Bu iş için 51 freelancer ortalamada $703 teklif veriyor

seekdeveloper

Hi, I have read your post and understood your requirement. Looking for the freelancer to work on your next project? Or just need some issues/bugs/fixes ASAP? I have 11+ years of software experience in fortune 500 compa Daha Fazla

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mascotindia123

Hello, I have read your job description and assure you that I am a perfect fit for the job. I am a senior Web Progammer, having vast and proven experience in 8+ years expereince in Customer Web Development. We have Daha Fazla

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aksharkthakkar

Hi There, We are experts in building ERP, CRM, LMS, MLM portals We can build a fully functional, dynamic call center dashboard CRM as per your requirement We have a dedicated team of full-stack developers that can Daha Fazla

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rapidzz

Dear Sir, We at Rapidzz Solutions believe that, “Good is not good, where better is expected”. Quality for us is our commitment to our trusted clients. We are a registered software company with a team of top certified Daha Fazla

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technologybeach

Hello there. I’m Ammar Khaliq, Full stack, Mobile apps and mern stack developer. I have a team of experts and able to design and develop a Call center dashboard CRM for you with complete requirements and functionalitie Daha Fazla

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DRG1990

Hello I have read your job description carefully. I am a web expert with 10 years of experience in PHP, MySQL, Javascript, HTML, CSS. Also, I have rich experience in these fields. So I am interested in and I am confid Daha Fazla

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codemeg

Hi, Hope you’re Doing Great! We are extremely experienced in web development because We have been developing the website for 5+ years. We will make your web on a world-class quality of work as we have developed many Su Daha Fazla

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AleksandarDikic

Hi, I am a frontend developer with 8+ years of experience. I read the description carefully and I am sure I can do the job. I have a keen eye for design, ensure the alignment of web design and user experience require Daha Fazla

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MarkoNikovic

Hello, Marc. I've seen your brief and I understood your specs of building CRM dashboard. I'll be able to provide you a project that will capture client's attention instantly and will be functionally sound. I 'm looking Daha Fazla

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AlphabetDesigner

I have developed a number of complicated projects related with all of my above mentioned expertise and won the trust of all of my [login to view URL],I have worked on a number of built-in WordPress plugins & API’s and can man Daha Fazla

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Ggov

Hi I have experience developing custom CRMs with admin and separate user portal and integrating with external sources to populate the portal. Thank you for your time and attention. Looking forward to hearing from y Daha Fazla

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MWaqar5246

Greetings, have read the description, can surely build you the call centre dashboard for your CRM as you require as we have done similar work in the past. We are a team of professionals having years of expertise over P Daha Fazla

$500 USD in 6 gün içinde
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Yusabhadiya

Hi How are you? I am expert developer with 8+ years. So Already built many CRM with nice design. I checked description very carefully and full understand. I can make perfectly design and functionalities so users can se Daha Fazla

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Ravisakhavala

Hi, there, I have read your project requirement carefully. I have more than 3-years of experience in development. I have recently completed PHP project of Education Platform(aicet). I am ready to take your project an Daha Fazla

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HopeYourSuccess

Hi there. I have read your description very carefully and I've got what you wanna make. it is my area of expertise. I am going to make yours using Laravel framework. it would be perfect. Thanks, Donald.

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Vitaliy23Avram

Hello I am a senior react.js and laravel framework full stack developer. ******** Here is my sample url: [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL] https://lato Daha Fazla

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