I am looking for a PHP developer who can assist me to extend funcitonality on an existing Laravel based PHP project.
I have purchased the 'BeDesk - Customer Support Software & Helpdesk Ticketing System' application off Envato and hence I own all the source code, instructions etc for this system/application.
I need to extend the existing functionality to simply add a trigger to send an email if a specific 'ticket' that is assigned to an agent has not been dealt within a specific time frame.
This project already implements email by means of Mailgun, so I imagine some extension and perhaps a new function that triggers a an email (similar to the way the system triggers emails on responses to tickets) to a specific mailbox if a ticket is left idle for a specific amount of time.
This is a form of 'escalation' to a manager, should an agent not deal a ticket within the agree SLA.
Looking forward to interfacing further with you should you be able to fulfill this requirement
Bu iş için 31 freelancer ortalamada R8570 teklif veriyor
Thank you for looking at our bid. Guess the BeDesk is already using cron services, and we can fire the escalation mails (may be it is going to be same mail content having ticket details). Regarding future upgrade Daha Fazla
Hello, I am available to discuss the project and ready to get started. I have a team of highly skilled professionals, which consists of Designers, Web and App Developers. We have enough experiences with WEB develo Daha Fazla
Hi, Carefully gone through your [login to view URL] have few queries so i request you to initiate chat so that we can discuss further. We are a team having experience over 10+ years in PHP and it's Framework and Mobil Daha Fazla
I have 6+ years experience and I have done more then 50+ projects in my [login to view URL] note I am full feldged developers and work for 17 hours in a day.I am ready to start the project kindly open the private message box Daha Fazla
Hi, I have been working on Laravel platform from last 7 years and developed/modified many projects, also developed custom modules according to project requirement so it can be extendable. I am a Frontend/Backend Daha Fazla
Hello , Hope you are fine there. We are having good experience with PHP projects and the reason we came across here to give the best output to your project with supreme quality. We have developed a different kind of Daha Fazla
Hello Sir, I have vast experience & very good knowledge of designing & coding have developed many projects. I have read your requirement Once you chat I will make a very good Customer Support Software & Help Daha Fazla
how are you,sir? I am a professional developer who has rich experience in this field. If you contact me, you and i will all be happy. Thank you for your reply in advance. ProjectName:Custom - Customer Support Software Daha Fazla
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Hi there, I’d like to be considered for your job position. I’m a Web Developer with a strong background developing with back end & front end. I can turn your requirement in a way that represents your brand and app Daha Fazla
Honorable Seniors. How are you? I have experience 7+ years in developing .NET, Laravel, node.js, angular.js, react.js and Python Frameworks. I will work for you all my best. Thank you in advance for your time and con Daha Fazla
Dear client, Thank you for allowing me to post bid on your project. Description of project----Customer Support Software & Helpdesk Ticketing System Iam ready to start now....i can provide you Great Quality and 100% Daha Fazla
Hello There, I have read your message. I can do this job very well. I have done several systems along with mobile apps for the mobile device. We have an Expertise:- CMS:- Wordpress, Drupal, Joomla Framewo Daha Fazla
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Hi Can you please list me a full technology stack you chose for the project? Including DB and hosting provider. Also would be great to review specs so don’t hesitate to share as much details as possible SKILL SET Daha Fazla