
Customer Service CRM - Ready to white label
$3000-5000 USD
Teslim sırasında ödenir
We are looking for a freelancer / Company to assist us with development of a CRM (Ticket Management system).
We will only accept vendors who has in past delivered CRM for customer service. Also if you have experience in Vtiger CRM modification or Sugar CRM or any similar CRM - that will be an added value.
High Level Features needed in CRM:
- Ticket / Incident Management
- SLA Management
- Automation Rules
- Team management
- Admin Roles and Users
- Ticket Escalation Rules
- Social Media Integration
- Chat / Chatbot Integration
- CTI / Telephony system integration
- On Cloud deployment
- Make UI to local language
Specific Features:
- Ticketing System: The CRM should have a ticketing system to efficiently manage customer inquiries and support requests, tickets will come via email, phone, chat, website, Social Media that includes Line APP and Facebook.
Third-Party Integrations:
- Integration with other software: The CRM should be able to integrate with other software to enhance its functionality and streamline processes. should have open API available.
Number of Users:
- The CRM should be able to handle a large number of users (1 to Unlimited) , as this will be a commercial platform that will be launched in our local market.
Ideal Skills and Experience:
- Experience in developing and customizing CRM systems
- Proficiency in integrating third-party software
- Knowledge of scalability and performance optimization for large user bases
- Experience in handling open source code
Please provide examples of similar projects you have worked on. Chosen vendors will be contacted and we will then get on to demo call to see your current product.
Proje NO: #37211785
Proje hakkında
Bu iş için 74 freelancer ortalamada $4196 teklif veriyor
Good day, I have understood requirements of your project & our team will deliver it successfully with 5 months FREE support but would you be flexible in your budget as our team estimate is higher? I am not sure how you Daha Fazla
We are among the top rated freelancer team of designer and developer who will work on your requirement. We have to discuss few of the modules in details you have mention above. We have done quite a few CRM systems fo Daha Fazla
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Hello, my name is Raman and I am the owner of CnELIndia. We understand that you are looking for a freelancer / company to assist you with development of a CRM system. We have experience in developing and customizing CR Daha Fazla
Dear, We are excited to submit our proposal for the development of a CRM (Customer Relationship Management) system, specifically tailored to your ticket management needs. Our team has extensive experience in CRM devel Daha Fazla
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Hello There, I have created more than 6 Fully Professional and High Quality CRMs for big companies and organizations. I will show you live demo as well. I have 13 years of Professional experienced in Web and Software Daha Fazla
Hi there! My name is Rakesh and I'm a PHP freelancer with over 10 years of experience in the field. I understand you are looking for a freelancer / company to assist you with development of a CRM system. You will only Daha Fazla
Hi! My name is Rohit and I have been working as a freelancer developer with a group of professionals since 2016. I read your requirement to develop and design a custom servie CRM. I have ready to use CRM Software white Daha Fazla
Dear Client, We hope this proposal finds you well. As a company with an extensive background in the IT industry, we are excited to offer our services for the development of your Customer Service CRM - Ready to white l Daha Fazla
As you have seen, we are looking for someone to help with development of a CRM system. We understand that this is a very technical task and we would need someone with experience in developing and customizing CRM system Daha Fazla
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