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I'm seeking a developer to create a tailored CRM software for my insurance broking company. Key Features: - The CRM should primarily focus on customer service management. - Integrating live chat support and automated email responses within the CRM is crucial. - The CRM should include mobile app support for both iOS and Android platforms. - The CRM should have robust reporting tools to generate detailed customer service and sales reports. - The CRM should offer customizable dashboards for different user roles within the firm. - The CRM should include lead management features to track and manage potential clients. - The CRM should support integrations with third-party applications such as accounting software and marketing tools. - The CRM should include advanced security features like encryption, multi-factor authentication, and role-based access control. - The CRM should include features for capturing and analyzing customer feedback. - The CRM should have tools for tracking and evaluating the performance of customer service agents. - The CRM should support task automation for routine customer service operations. Integration: - The CRM software should allow for basic data import/export with my current systems. Ideal candidates for this project should have: - Proven experience in developing CRM software. - Expertise in customer service management tools. - Proficiency in facilitating basic data import/export systems. - Excellent understanding of the insurance industry would be a plus. Please, only bid if you can provide a portfolio of similar projects you've successfully completed. The CRM software should be web-based. The CRM should allow for full user interface customization to tailor the look and feel specifically for our insurance broking company. The preferred timeline for completion is 3-6 months. The CRM should allow for extensive UI customizations, including layout adjustments and custom widgets. The CRM should specifically integrate with tracking policy details. Basic support including bug fixes and minor updates is required after the project's completion.
Project ID: 38873218
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Active 1 yr ago
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52 freelancers are bidding on average ₹61,762 INR for this job

I have extensive experience in developing CRM software, specifically tailored to the insurance industry. 1. Technical Approach: - Gather requirements and create a detailed project plan. - Develop a web-based CRM with customizable dashboards and mobile app support. - Integrate live chat, automated email responses, lead management, and advanced security features. - Implement robust reporting tools, customer feedback analysis, and agent performance tracking. - Enable task automation and third-party application integrations. - Facilitate basic data import/export with existing systems. - Customize UI for a seamless user experience. 2. Relevant Technologies: - Frameworks: Laravel or Django for backend development, React or Angular for frontend. - Tools: PostgreSQL for database management, Twilio for live chat support, SendGrid for email automation. - Mobile App Development: React Native for cross-platform mobile app support. - Security: Encryption using AES, multi-factor authentication, role-based access control. - Reporting: Integrating tools like Metabase or Tableau for detailed reports. 3. Testing and Integration Plan: - Conduct thorough unit testing, integration testing, and user acceptance testing. - Ensure seamless integration with existing systems for data import/export. - Provide user training sessions and ongoing support post-launch. - Perform regular maintenance to address any bugs or issues. 4. Performance and Scalability Optimizations: - Implement caching mechanisms to boost performance. - Optimize database queries for efficient data retrieval. - Design the CRM to scale horizontally to accommodate increasing data and user load. By following this approach and utilizing the mentioned technologies and tools, the customized CRM software will meet your requirements effectively, ensuring a reliable and user-ready solution within the specified timeline.
₹75,000 INR in 7 days
7.5
7.5

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Mobile App Development, Website Development Please come over chat and discuss your requirement in a detailed way. Thank You
₹39,250 INR in 7 days
7.0
7.0

Hello sir, I have 9 years of experience in App development. Let's connect for a detailed discussion. Best Regards, Bhargav
₹60,000 INR in 7 days
6.9
6.9

Dear , I’m excited to propose developing a tailored CRM solution for your insurance broking company, focusing on customer service management. With experience in CRM development, I can integrate key features like live chat, automated email responses, and mobile app support for both iOS and Android. The CRM will include customizable dashboards, lead management, robust reporting tools, advanced security (encryption, MFA), and seamless integration with third-party apps. It will also support data import/export, customer feedback analysis, and performance tracking for customer service agents. I propose a timeline of 3-6 months, with post-launch support for bug fixes and minor updates. I’d love to share my portfolio of similar projects and discuss the details further. Looking forward to hearing from you! Best regards, Monika
₹75,000 INR in 25 days
6.3
6.3

As an experienced IT professional and a celebrated figure in the software development industry for over a decade, my greatest triumph has been crafting unique digital solutions geared towards propelling my clients' businesses to compete and excel even in the tightest of competitive markets. My vast skills split between Android, CRM, Mobile App Development, PHP, and Software Architecture ideally position me to handle your Customized CRM Software for your insurance firm effortlessly. Not only will I be able to integrate live chat support, automated email responses, mobile app compatibility for both iOS and Android, robust reporting tools, task automations among many other key features as detailed in your project description but I also guarantee a secure system tailored to fit the unique work processes of your firm with advanced security features like encryption, multi-factor authentication, and role-based access control. My deep understanding of the insurance industry further solidifies my candidacy for this project. I have previously worked on similar projects ensuring success with each endeavor. Rest assured that post project completion will receive comprehensive support that includes constant bug fixes and prompt minor updates whenever required. Let's connect!! Best, DK
₹75,000 INR in 25 days
6.5
6.5

Hi, I’m Deepak, a passionate PHP developer with 7 Years of experience creating software that are not only stunning but also highly functional and user-friendly. Feel free to reach out, and we’ll discuss your project in detail. Looking forward to working with you! thanks!
₹60,000 INR in 30 days
5.9
5.9

Hi, I am a skilled software developer with extensive experience in creating customized CRM solutions. I specialize in delivering tailored software that addresses the unique needs of businesses, including customer service management, sales tracking, and system integrations. I propose a comprehensive approach to build your insurance broking CRM, ensuring it meets your functional and business requirements. Proposed Solution I propose building a web-based CRM platform backed by robust mobile applications. The solution will include: Tech Stack: React.js or Angular for frontend, Node.js/Django for backend, and Flutter for mobile apps. Database: PostgreSQL/MySQL for structured data storage, integrated with APIs for seamless data import/export. Third-party Integrations: APIs for accounting tools (e.g., QuickBooks), marketing platforms (e.g., Mailchimp), and live chat support (e.g., Twilio, Zendesk). Security: Implementation of AES-256 encryption, multi-factor authentication (MFA), and role-based access control. Queries and Clarifications Do you have a preference for the live chat platform or email service provider to integrate (e.g., Twilio, SendGrid)? Would you provide any existing datasets or policy management tools for migration and integration? How many distinct user roles do you foresee, and what are their primary functions? I am available for a discovery call at your convenience to discuss further details. Regards,Gaurav
₹56,250 INR in 7 days
5.9
5.9

✨HIGHLY RECOMMENDED✨ I am a positive, enthusiastic and competent Web Developer who, over the years, has built up a diverse range of skills, qualities and attributes that guarantee I will perform highly in this role. I have extensive experience working both alone and as part of a team on often time-sensitive, challenging web development projects that require outstanding creative and technical capabilities and the ability to ensure all work is optimized across a wide range of platforms. I take my work as a Web Developer seriously and this means I always ensure my skills are kept up to date within this rapidly changing industry. Also have experience in front-end web development code. I perform work in quick terms and with great results. My clients are always satisfied because their business has success. If you are interested in my proposal, please contact me as soon as possible.
₹45,000 INR in 25 days
5.7
5.7

CRM Software Customization I am ready to start this project now, come to the chatbox so we can discuss further. My name is Gaurav, and I have over 5 years of experience in this field. I can help you right away. Please message me now.
₹37,500 INR in 7 days
5.2
5.2

Greetings of the day!! Thank you for the opportunity to propose a tailored CRM solution for your insurance broking company. We understand the unique challenges faced in the insurance sector and are committed to delivering a CRM that enhances your operations, improves client relationships, and drives growth. ✔️Our Approach:- ✅Discovery Phase ✅Design & Development ✅Testing & Feedback ✅Deployment & Support We are excited about the possibility of partnering with you to create a CRM that empowers your insurance broking company. Please feel free to reach out with any questions or to schedule a meeting to discuss this proposal further. Best Regards, User Avatar Gurpinder S.
₹50,000 INR in 7 days
4.7
4.7

Hello There, as per your requirements, you are looking for experienced Full Stack CRM Developer, I have more than 7 years of experience in the same and recently have developed Customised CRM For US law firm in just 5 weeks. I CAN DELIVER THIS CRM IN 8 to 10 WEEKS. Lets connect and discuss in detail. Thanks
₹99,999 INR in 7 days
4.4
4.4

Hello, I'm Pawan, a seasoned web and app developer with a strong background in CRM solutions, PHP, and Android development. My experience spans over 8 years certifying my ability to design and develop bespoke online solutions including CRMs similar to your project's needs. Within your time frame of 3-6 months, I can create an interactive, secure, and fully-customizable web-based CRM that is tailored specifically for your insurance broking company. Be it integrating live chat support or automated email responses with extensive reporting tools and task automation - I guarantee a comprehensive solution that fulfills all your demands for optimizing customer service management. Moreover, my multidisciplinary approach would allow the database integration needed for basic data import/export ensuring seamless transition into the new CRM from your current systems. I have pioneered in various prominent CMS such as WordPress and front-end frameworks like Angular and React which shows my adaptability and potential to meet your specific requirements. Choose me for quality, professionalism, creativity and a true passion for delivering sustainable solutions that will give your business an edge in the insurance industry.
₹42,000 INR in 10 days
4.3
4.3

Dear sir, I'm excited to propose a tailored CRM software solution for your insurance broking company. *Key Features* 1. Customer Service Management 2. Live Chat Support & Automated Email Responses 3. Mobile App Support (iOS & Android) 4. Robust Reporting Tools 5. Customizable Dashboards 6. Lead Management 7. Integration with Third-Party Applications 8. Advanced Security Features *Why Choose Me?* 1. Proven track record of delivering high-quality CRM software 2. Strong technical skills and attention to detail 3. Excellent communication and project management skills Let's discuss how I can help you achieve your goals. Best regards,
₹37,500 INR in 10 days
4.7
4.7

As an organisation dedicated to delivering precise and tailored IT solutions, OTUSONE is well-equipped for the task of creating a specialised CRM software for your insurance broking company. Our forte in Full Stack Development, particularly with Android and Mobile App Development, aligns perfectly with your requirement for a CRM with mobile app support for iOS and Android platforms. Besides this, our expertise in designing robust reporting tools, user interfaces, and customisable dashboards will enable us to create a CRM that fulfills all your key feature requirements. What sets us apart is our deep understanding of the importance of customer service management and insurance industry operations. This depth of knowledge allows us to incorporate the necessary features into your CRM such as live chat support and automated email responses, lead management tools for potential clients tracking, third-party integration for accounting software and marketing tools, advanced security features, feedback capturing & analysis features and performance tracking tools suited specifically for an insurance firm.
₹56,250 INR in 7 days
4.0
4.0

As an experienced professional deeply-rooted in the world of technology, my team and I are uniquely prepared to deliver on your customized CRM software needs. Our extensive repertoire spans software development, web development, search engine optimization, and graphic designing - all crucial components integral to executing your project seamlessly. With a clear understanding of the insurance industry and a reputation for crafting dynamic CRM software, we appreciate the importance of customer service management within your firm. Where we excelled in blending technicality and user experience before, we also dived into functionalities such as live chat support, automated email responses, mobile app development for both iOS and Android platforms, and customized dashboards tailored to varied user roles within the firm which form key requirements of this project. Additionally, our proficiency in facilitating basic data import/export systems and a firm grasp on implementing robust security measures like encryption, multi-factor authentication guarantee the reliability and privacy that undergirds every aspect of your business operations. We assure you that with our skills, you'll not only have a state-of-the-art CRM system but also ongoing support in terms of regular bug fixes and minor updates after project completion. Utilize our collective skill set and expertise to take your insurance broking company to new heights with a cutting-edge CRM solution.
₹38,250 INR in 7 days
3.8
3.8

With a skillset grounded in high-level proficiency in PHP, I am uniquely positioned to deliver an incredibly tailored CRM solution that will effectively transform your insurance broking model. My robust experience in CRM development and my commitment to staying updated on the latest trends and industry standards ensure that your specific project requirements - including advanced features such as live chat support, email automation, mobile app support for iOS and Android, lead management features, and task automation - are fully met. My dedication to providing flexible and customizable solutions is perfectly aligned with your need for full UI customizations, and my deep understanding of APIs adds value to the project by enabling seamless integrations with critical third-party applications such as accounting software and marketing tools. My dedication to providing flexible and customizable solutions is perfectly aligned with your need for full UI customizations, and my deep understanding of APIs adds value to the project by enabling seamless integrations with critical third-party applications such as accounting software and marketing tools.
₹37,500 INR in 7 days
3.7
3.7

As an experienced software development agency with a specialization in customer relationship management (CRM) systems, GlobalGeek Infotech is well-suited to meet and exceed your unique needs. We understand that your insurance broking company requires a highly customized solution that prioritizes customer service management. Our team has the technical adeptness and industry acumen to deliver exactly what you're looking for, on-time and within budget. Our talent pool encompasses not only proficiencies in mobile app development but also advanced security systems, third-party integrations, and robust reporting tools. Additionally, we have extensive experience in creating customizable dashboards tailored to individual user roles - a feature critical for managing different aspects of your insurance firm. We're not just offering a CRM software; we're presenting you an opportunity to modernize and optimize your operations in an industry-specific manner. Lastly, post-completion support is integral to our commitment of delivering personalized solutions. We ensure meticulous bug-fixing as well as facilitating minor updates so that your software consistently provides efficient service. At GlobalGeek Infotech, not only do we build software but lasting relationships with our clients. Choose us for this project, and together let's transform your ideas into an impactful reality.
₹74,500 INR in 7 days
1.8
1.8

✅ Highly Recommended ✅ Hello! I hope you're doing well. I reviewed the job description and understand that you need an CRM software for insurance . Our team has extensive experience in CRM software development , and I’m confident that our skills align well with your requirements. We’re fully prepared to deliver a website that meets and exceeds your expectations, ensuring your complete satisfaction with the final product. We do have 8+ years of experience and strong knowledge of Web application development. i have successfully built and deployed several web application on different hosting server. I request you to share details about the web application. Let’s connect in chat to discuss the project in detail then I'll give an exact quote per the requirements. I'll be happy to share a demo and showcase our capabilities. ❓ Questions ❓ Do you have any specific reference links or documents? Feel free to send them in chat! ⏩ Technical Skills ⏩ ?️ react js, node js, NEXT js , Laravel, CSS, html, Boot strap, JavaScript, TypeScript, Web Api development, jQuery ⏩ Database Skills ⏩ ?️ MySQL, mongo Db, PostgreSQL ⏩ Tools ⏩ GitHub, Git, GitHub, Bitbucket, Visual Studio Code, Postman, Slack, JIRA, Trello, AWS, Firebase Thank you for considering my proposal. I look forward to connecting and hearing more about your project requirements. Please feel free to reach out—I’m excited about the opportunity to work together! Best regards, Hiren H
₹37,500 INR in 7 days
1.6
1.6

At Netqom Solutions, we specialize in building custom CRMs tailored to diverse industries, including insurance. With extensive experience in developing robust CRM solutions, we have successfully delivered systems featuring advanced customer service tools, lead management, and seamless third-party integrations. For your insurance broking company, we can design a web-based CRM that: Integrates live chat, automated email responses, and mobile app support (iOS/Android). Includes customizable dashboards, robust reporting tools, and advanced security features. Supports policy tracking and detailed performance evaluations for customer service agents. Allows full UI customization to align with your firm’s branding. Could you provide more details on your existing systems for data integration and any specific third-party tools you'd like included? Let’s discuss your vision and how we can ensure delivery within the 3-6 month timeline. Looking forward to collaborating! Best regards, Sameer Garg Netqom Solutions
₹70,000 INR in 15 days
0.0
0.0

I am confident that I can deliver a tailor-made solution for your insurance broking company. I understand the importance of customer service management and the need for integrated chat support and automated email responses. Rest assured, your mobile app presence won’t be an issue as I’ve successfully created applications for both iOS and Android platforms. Generating actionable insights is key to driving improvements in customer service and sales. My proficiency in creating robust reporting tools will provide you with detailed visibility over these aspects, helping you make informed decisions. Moreover, my skills in facilitating basic data import/export will enable seamless integration of your current systems with the new CRM. One of my strongest suits is a deep understanding of client requirements, and this project is no exception. I value the need for full user-interface customization ensuring that the look and feel aligns perfectly with your insurance broking needs. Lastly, my dedication doesn't just end at the completion of a project, but extends to support going forward. Let's discuss how we can work within your timeline to ensure efficient bug fixes, minor updates, and maintenance even after project delivery!
₹56,250 INR in 7 days
0.0
0.0

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