A call center with yearly more than 5 million calls wants to optimize the customer experience by reducing customer waiting time and drive down operating cost by using "Virtual IVR" technology. Within three month you need to implement the software. Use-case: customer calling can choose to receive an SMS to his phone to access the Visual IVR system for self help. The SMS contains a link that opens a webpage in which the customer can input his technical problem and location data. The link triggers the opening of a new customer case in the case management system, the phone number functions as the customer ID. After the info-transfer is complete and the case is opened the chat system delivers a confirmation to the customer.
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Hello, We are a Team of 6+ years experience 25 Dedicated Professional developers who are very good at designing and Building websites. We have worked on similar Projects to What You are Looking for. Our Skills Daha Fazla
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Hello Sir, Thanks for posting your project. We have more than 13 year of experience in building call center and other voip [login to view URL] are builidng custom solution as per client requirement. Basically we Daha Fazla
Hello, we can do this for you. When can we discuss your project? Here are samples of work: [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL] Daha Fazla
Off-course, I can assist you on this. This is Amit Sharma on behalf of Samyotech Labs and I am contended to present my proposal for your valuable project. Our Approach:- We would initiate your project by providing Daha Fazla
We can start immediately Dear sir, Greeting of the day! I have gone through your project details which iswe have a call center software solution for IVR , PBX ,inbound and oudbound solution . We have huge expe Daha Fazla
Hi, we will be able to implement IVR alongside with Machine Learning and AI to enhance your customer's experience. Before providing a detailed technical proposal I would like to discuss your current operations structur Daha Fazla
Hi, this is Amar I am a Team Leader of experienced web & mobile developers with a Bachelor of software from the Pacific National University(PNU) and more than 8+ years of experience in Developing. We have a solid ex Daha Fazla
I can do this work in good manner. If oppurtunity is provided i can provide u a good service. I do this with my best.
we have done lots of projects similar to this ...with excellence finessed ....we have an great team you will glade to give your projects in my hands .......
i have experience implementing call centers using virtual IVR technologies. and in house software built, saying that i can ensure you that will be deliver within the agreed time.
Dear Team , I have developed a solution similar to the mentioned requirement for a client . It basically works on AI , ML with a responsive GUI . You can look for one of the bots at [login to view URL]
Good afternoon. Very interesting task. I've had to do these. My field of activity is mainly related to asterisk, databases and web-management. I have extensive experience in installing and configuring Asterisk. I took Daha Fazla
Hi I'm Daniel Krahenbuhl a swiss, living in Zurich Switzerland and Kuala Lumpur Malaysia. I sold my previous Asterisk based businesses and started consulting and dev work to keep me busy and entertained :-) Saw your Daha Fazla