A call center with yearly more than 5 million calls wants to optimize the customer experience by reducing customer waiting time and drive down operating cost by using "Virtual IVR" technology. Within three month you need to implement the software. Use-case: customer calling can choose to receive an SMS to his phone to access the Visual IVR system for self help. The SMS contains a link that opens a webpage in which the customer can input his technical problem and location data. The link triggers the opening of a new customer case in the case management system, the phone number functions as the customer ID. After the info-transfer is complete and the case is opened the chat system delivers a confirmation to the customer.
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We can start immediately Dear sir, Greeting of the day! I have gone through your project details which iswe have a call center software solution for IVR , PBX ,inbound and oudbound solution . We have huge expe Daha Fazla
Off-course, I can assist you on this. This is Amit Sharma on behalf of Samyotech Labs and I am contended to present my proposal for your valuable project. Our Approach:- We would initiate your project by providing Daha Fazla
Hi, we will be able to implement IVR alongside with Machine Learning and AI to enhance your customer's experience. Before providing a detailed technical proposal I would like to discuss your current operations structur Daha Fazla
Hi, this is Amar I am a Team Leader of experienced web & mobile developers with a Bachelor of software from the Pacific National University(PNU) and more than 8+ years of experience in Developing. We have a solid ex Daha Fazla
I can do this work in good manner. If oppurtunity is provided i can provide u a good service. I do this with my best.
we have done lots of projects similar to this ...with excellence finessed ....we have an great team you will glade to give your projects in my hands .......
i have experience implementing call centers using virtual IVR technologies. and in house software built, saying that i can ensure you that will be deliver within the agreed time.
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Good afternoon. Very interesting task. I've had to do these. My field of activity is mainly related to asterisk, databases and web-management. I have extensive experience in installing and configuring Asterisk. I took Daha Fazla
Hi I'm Daniel Krahenbuhl a swiss, living in Zurich Switzerland and Kuala Lumpur Malaysia. I sold my previous Asterisk based businesses and started consulting and dev work to keep me busy and entertained :-) Saw your Daha Fazla