I work at a university and we have been developing our own help desk apps for some time. We are now in need of a redesign. Our portal uses Mambo CMS. Our old portal is a modification of the a6mambohelpdesk component. We are not happy with this component and are looking for something designed for our needs.
The project needs to be in PHP and we would prefer it to be a mambo component. We need this script to keep track of all of our helpdesk tickets, port activations (each dorm room has 4 ports and only 2 are active by default. When we activate another one we keep track.), and banned MAC addresses. We also need the user to be trackable. What I mean by this is that we need a page to open when a user's name is clicked that will show all previous calls, port activations per room, and banned macs that they may have.
The front page of this script will show how many open help desk tickets there are, how many port activation requests there are to do (port activations are requested by users and approved by a manager), and how many banned macs there are.
There needs to be three user classes: regular user, help desk employee, and administrator.
We look up the students information via LDAP using their username. I will add more if I can think of anything and to address questions.
25 freelancers are bidding on average $727 for this job
We have our own solution for this. i have left the link in your PMB.
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Please view PM for further detail. Thank you. EncodedArt Inc.
is there a specific reason u prefer a mambo component ? cos this can easily be a stand-alone that can link up to your current mambo install, im not going to bore u with a speech about - we can do this or I would not be Daha Fazla
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Hi, Thanx for your opportunity, let me complete the project quickly and professional! regards
Dear Sir/ Madam, We have examined your request and would be glad to handle the project. More than 7 years of experience in the field of programming and web technologies help us achieve fabulous results for our cli Daha Fazla
We will doing all that you want (and more... :-))). Quickly, Professional, Quality - our answer you and your organization. There are questions?
Hello sir, We can provide you with an excellent [url removed, login to view] :)
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Our bid is for really very high quality work for your Help Desk App that will be made to be upgradable in case you need some upgrades in future. We will always be available for upgrades. Our bid includes six week free Daha Fazla
[url removed, login to view] -- Impressed!!! Lets continue further through PMB.
Dear Sir/Madam, Can be done.. Regards, Amol SASPL
Dear Buyer, Thanks for the opportunity to bid on your project. We have seen over your project requirements and it looks a quite easy job. eSoftsol already have an experience of working on these kind of projects. Daha Fazla
Hi, We have seen your requirement and want to work on it. Please visit pmb to get more info about us. Thanks
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