We are using OTRS 5. We currently have only email notifications that can be trigger. We need to trigger SMS notifications aswell. It is to be done thru web services function of SOAP/REST.
Bu iş için 6 freelancer ortalamada ₹7796 teklif veriyor
I've great experience in this field. I've done this kind of works. I'm ready to start the work immediately. I assure that I'll fulfill your need.