On-Site - Product Owner – Workshop Operations Digitalization (Web Application)

Designing a next-generation web platform to digitalize and optimize workshop operations, improve efficiency, and scale across different workshops Project duration: 10 weeks The Product Owner plays a pivotal role during the initial phase of the project, ensuring that the product vision is firmly grounded in the real needs, workflows, and expectations of the New York Workshop. The product to be designed is a web-based workshop management application, aimed at structuring, optimizing and enhancing daily operations for artisans, supervisors, and operational teams (production tracking, workflow orchestration, quality monitoring, collaboration, etc.). Positioned on-site for the first ten weeks, this profile acts as the primary link between Workshop users and the broader product team, ensuring the solution is fully aligned with operational realities and delivers tangible business value. After this immersion phase, operational ownership will progressively transition to the France-based Proxy Product Owner, who will be involved from day one and will remain engaged throughout the entire delivery phase (estimated at approximately seven months). Role and Responsibilities 1. User Engagement & Needs Understanding Conduct in-person interviews, observations, and workshops with artisans, supervisors, and operational staff at the New York Workshop Deeply understand workshop operations (production flows, constraints, tools, coordination between teams, quality controls, etc.) Identify pain points and optimization opportunities to shape a high-value digital solution Act as the voice of the Workshop, ensuring the future web application reflects real usage and business priorities 2. Co-Construction of the Product Translate field insights into a clear and actionable product vision for the workshop management application Facilitate co-design sessions to define key features (workflow management, task tracking, collaboration, reporting, etc.) Ensure the solution integrates seamlessly into existing processes while enabling operational improvements Collaborate with UX/UI teams to design intuitive and efficient user journeys tailored to workshop users 3. Backlog & Product Structure Build and prioritize the product backlog, ensuring strong alignment with workshop needs and business value Structure the solution around end-to-end operational workflows (from task assignment to production follow-up) Define a clear MVP focused on high-impact use cases for workshop efficiency and performance Establish a scalable product roadmap enabling future rollout to other workshops 4. Alignment & Vision Setting Ensure alignment between client stakeholders, workshop teams, and the delivery team Position the solution as a scalable workshop management platform, reusable across multiple sites Define product objectives in terms of efficiency, quality, traceability and user adoption Document key assumptions, success criteria and transformation ambitions 5. Transition to the Operational Proxy Product Owner At the end of the 10-week on-site phase, deliver a fully structured, validated and prioritized product vision Ensure a smooth transition to the France-based Proxy Product Owner The Proxy Product Owner will lead delivery execution: backlog refinement, sprint planning, prioritization, and support to the development team

Project ID: 40454788

Location: New York, États-Unis