Transform our customer service to become more efficient by streamlining protocols and workflows
Previous experience as a customer service consultant or has built a team form the ground up.
Excellent customer relations and organizational skills required.
Knowledge and use of google sheets, google documents and dropbox.
Experience using Zendesk email, live chat and phone integration.
Experience with Reamaze a plus.
Project management experience preferred.
Prepare and present progress reports to help reduce refund rate.
22 freelancers are bidding on average $172 for this job
Hi, I have read your project description and I understood all your requirements regarding this task. I am well versed with all parameters of your project. I want to assure you of top quality delivery. Let me know if y Daha Fazla
I have read the description and I believe I am the best fit. I have already worked with customer service for over ten years and I have a team of agents now so we are able to deliver the best results Relevant Skills an Daha Fazla
I am reliable and can work in less supervision with more than 3 years experience being a Customer Service Representative. Relevant Skills and Experience I am hands on in doing technical and non- technical services. Sk Daha Fazla
Hi, Hope you are doing well. I went through your job description and realized that I meet most of the criteria. I am a certified Project Management Professional (PMP) and have managed multiple projects. I have al Daha Fazla
International postgraduate and professional agency certifications holder, my experience as Chief Financial Officer and Board Member of both Bahamian and U.S based companies seeking to invest in The Bahamas within the r Daha Fazla
I am oriented and organized professional I take pride in completing assignments on time and with accuracy and possess excellent communication skills both written and verbal. Relevant Skills and Experience I have over Daha Fazla
Meet all the required skills. Experienced in working on Zendesk and other customer support software. Please get in touch for more information. Stay tuned, I'm still working on this proposal.
Process re engineering, structured flow for greater customer experience is the key in today's world. I can work for you as a consultant for long term if required. Relevant Skills and Experience 15+ years of experience Daha Fazla
I am an innovative minded person, like to get the new challenges and try by my heart and soul to fulfill them. Relevant Skills and Experience I have been intended and determined that I will provide satisfactory servic Daha Fazla
Project Manager with CS experience in large IT firm, involved in setting up International Call Center Relevant Skills and Experience Customer Service, Project and Process Management, Salesforce, CRM Proposed Mileston Daha Fazla