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Malaysian Chinese Project Manager from Malaysia. E-commerce. If you are not from Malaysia, please DO NOT apply Must read, write and understand fluent Chinese and English. Full Time position. 40 hrs a week. I run a fast-growing Shopify store and now need a full-time (40 hrs/week) Malaysian Chinese project manager who is completely at ease in both written and spoken Chinese and English. Your main objective is to keep our day-to-day operations smooth while helping me scale sales across Malaysia, Singapore, and Greater China. Core responsibilities • Managing product listings – create, optimise, and schedule new SKUs, ensuring Chinese/English copy is accurate and SEO-friendly. • Overseeing marketing campaigns – brief creatives, coordinate Facebook, Google, and TikTok ads, track ROAS, and tweak funnels based on data. • Customer service management – supervise the CS team, craft bilingual templates, and step in on escalations to maintain a 5-star rating. You will also liaise with suppliers, monitor inventory, pull weekly KPI reports, and spot growth opportunities on the Shopify dashboard and connected apps (Klaviyo, PageFly, Easyship, etc.). Success criteria 1. All new products live within 48 hours of brief, error-free in both languages. 2. Marketing dashboards updated daily, with action items summarised every Friday. 3. Customer response time held under two hours and satisfaction above 95 %. This is a long-term, full-time role; please confirm you are Malaysia-based, ready to start within one week, and comfortable working the standard MYT business day.
Project ID: 40732040
21 proposals
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Active 2 days ago
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21 freelancers are bidding on average $10 AUD/hour for this job

Hi, thanks for sharing the details of this role! While I am a web developer and not a project manager, I wanted to reach out in case you also need Shopify store improvements or optimization support alongside your new hire. That said, here are a few questions to better understand your needs: 1. Are there specific Shopify apps or integrations causing friction that you'd want a developer to fix? 2. Do you need any custom Shopify theme work or landing pages built in both Chinese and English? 3. Is there a timeline for scaling into Singapore and Greater China markets where store localization might be needed? Happy to support on the technical side if needed! Azeem Amin
$8 AUD in 7 days
7.7
7.7

Hello, I would be pleased to support your Shopify operation as a full-time Malaysian Chinese project manager. I can coordinate bilingual product listings, supplier and inventory workflows, customer-service standards, and weekly KPI reporting across Malaysia, Singapore, and Greater China. I can also manage execution with your Shopify, Klaviyo, PageFly, Easyship, Facebook, Google, and TikTok workflows while keeping communication clear in both Chinese and English. A useful improvement would be a single daily operations dashboard covering listing status, stock risks, response time, ROAS, and Friday action items, making priorities immediately visible. I am comfortable with structured MYT business-day collaboration and long-term operational ownership. Regards Muhammad
$35 AUD in 20 days
6.2
6.2

My name is Vimal Kumar and I am the Malaysian Chinese project manager you have been looking for. With 8+ years of real-world experience, I have successfully launched and scaled over 200 projects, many of which were focused on e-commerce and marketing. My natural understanding of both Chinese and English, combined with my Shopify expertise, will ensure every aspect of your operations is accurately executed in a timely manner. I fully comprehend the need for a smooth-running business, especially fully utilising the power of digital marketing today. Having already coordinated successful marketing campaigns using popular platforms like Facebook, Google, and TikTok ads, I am confident in my ability to not only meet your demands but exceed them. Additionally, my proficiency in SEO will help boost your digital presence across Malaysia, Singapore, and Greater China. From creating optimised product listings to monitoring ROI through detailed reports, I'll proactively manage every element required for long-term success. I'm ready to begin within one week of starting and will be available for full-time hours on a MYT business day schedule. Hiring me would mean gaining a partner who is as committed to your success as you are.
$4 AUD in 40 days
4.7
4.7

I am a Malaysian Chinese professional fluent in English and Mandarin, ready to manage your Shopify store full-time. I specialize in social strategy and campaign reporting to drive e-commerce growth. My approach focuses on data-driven content planning and active community management to boost engagement. Would you like to discuss how I can scale your store’s performance?
$10 AUD in 7 days
3.1
3.1

Hi, I see your Shopify store needs a bug fix to keep day-to-day operations smooth. I'd approach this by checking the product listings and marketing campaigns for any errors. My focus is on ensuring the Chinese and English copy is accurate and SEO-friendly. In my experience, a common mistake is not tracking ROAS correctly, which can lead to ineffective marketing campaigns. I'll set up a system to monitor this and tweak funnels based on data, so you can expect improved sales and customer satisfaction. I'll also supervise the customer service team to maintain a 5-star rating.
$5 AUD in 40 days
2.4
2.4

This project is a great match for my experience, and I’d be happy to put my skills to work and help bring your vision to life. I have extensive experience working on a wide range of projects for clients. I’m confident in my ability to understand what a client needs, deliver high-quality work, and communicate clearly throughout the project. Managing product listings and optimizing SEO-friendly content in both Chinese and English is a key area where I excel. I would ensure that all new products are live within 48 hours, while also streamlining marketing campaigns to drive sales across your target markets. I would love to chat more about your project! Regards, Bester Devenier
$4 AUD in 7 days
2.0
2.0

Hi, I understand the requirement: you need a Malaysia-based Malaysian Chinese project manager, fluent in written and spoken Chinese and English, working full-time (40 hrs/week) on MYT hours to run your Shopify operations across Malaysia, Singapore, and Greater China. I meet the location, language, and availability requirements. My approach: 1. Product listings: create, optimise, and schedule SKUs with accurate Chinese/English copy, live within 48 hours of brief. 2. Marketing: brief creatives, coordinate Facebook, Google, and TikTok ads, track ROAS, and adjust funnels based on data. 3. Customer service: supervise the CS team, craft bilingual templates, handle escalations to maintain a 5-star rating. 4. Supplier liaison, inventory monitoring, and weekly KPI reports. 5. Shopify dashboard and app management (Klaviyo, PageFly, Easyship). I can confirm: - Malaysia-based - Fluent in Chinese and English (written and spoken) - Available for the full 40 hrs/week on MYT - Ready to start within one week A few questions: 1. How many SKUs are added per week on average? 2. Is the CS team already in place, or should I help build it? 3. What's your current monthly ad spend across platforms? Let's discuss in chat. Thank you!
$25 AUD in 40 days
2.2
2.2

As a Malaysia-based professional fluent in both Chinese and English, I bring a proven track record in managing e-commerce operations. I can optimize your Shopify listings and refine marketing campaigns to drive growth in Malaysia, Singapore, and Greater China. Let's discuss how I can contribute to your team's success.
$5 AUD in 7 days
0.3
0.3

Hi there, Keeping a fast-growing Shopify store, bilingual product listings, campaigns, suppliers, inventory, and customer escalations aligned across Malaysia, Singapore, and Greater China is a serious coordination challenge. I have strong expertise in solving exactly this type of e-commerce operations problem. I will manage Shopify workflows, make Chinese and English listings SEO-ready, coordinate Facebook, Google, and TikTok campaigns, monitor ROAS and KPI reporting, organize supplier and inventory follow-ups, and strengthen bilingual Customer Service processes so response-time and satisfaction targets stay on track. I will also use Project Management discipline to keep every 48-hour launch and Friday action summary visible and accountable. Best regards, Marko
$28 AUD in 19 days
0.0
0.0

Just completed a similar project and can seamlessly manage your Shopify store operations. With fluency in both Chinese and English, I can ensure that product listings are optimized and error-free in both languages. My experience includes overseeing marketing campaigns across platforms like Facebook and Google, as well as managing customer service teams to maintain high satisfaction ratings. I am well-versed in tools such as Klaviyo and Easyship, which will help drive growth in Malaysia, Singapore, and Greater China. I would like to discuss your project in further detail. Best Regards, Charl
$6 AUD in 7 days
0.0
0.0

Hi, Managing cross-border Shopify operations across Malaysia, Singapore, and Greater China requires strict execution around bilingual localized listings, synchronized inventory apps like Easyship, and structured ad campaign tracking without operational bottlenecks. Maintaining a two hour customer service SLA alongside accurate multi-currency catalog updates demands direct technical oversight of your Shopify back end, Klaviyo flows, and PageFly landing pages. I will manage your store operations through a structured two-stage workflow. Stage 1 focuses on auditing your catalog workflows, establishing error-free Chinese and English SKU templates, and verifying automated marketing triggers across Klaviyo and your ad channels. Stage 2 establishes daily ROAS dashboard tracking, streamlines multi-region inventory sync via Easyship, and optimizes your frictionless mobile checkout and verified payment gateway webhooks for local payment methods across target markets. I can integrate into your workflow and begin managing your daily operational deliverables within 1 to 3 business days. Which specific third-party apps or local payment gateways currently require re-configuration on your Shopify store to support your regional expansion? Best regards, Tumisang
$10 AUD in 30 days
0.0
0.0

Hi, I understand you need a Malaysia-based Malaysian Chinese Shopify Project Manager who can confidently manage both Chinese and English operations while keeping the store, marketing, customers, and suppliers running smoothly. I can support: * Shopify product listings, bilingual content, SEO, and scheduling. * Facebook, Google & TikTok campaign coordination, ROAS tracking, and funnel improvements. * CS team coordination, bilingual templates, and escalations. * Supplier communication, inventory monitoring, and weekly KPI reporting. * Shopify, Klaviyo, PageFly, Easyship and other connected apps. * Identifying operational issues and growth opportunities across Malaysia, Singapore, and Greater China. I understand this is a full-time 40 hrs/week, long-term role with MYT working hours and the expectation of quick, accurate execution. I’d be happy to discuss the workflow, current store setup, and expectations over a quick video call. Best Regards, Baljit
$5 AUD in 40 days
0.0
0.0

Running a fast-growing Shopify store presents unique challenges, especially when it comes to managing bilingual operations. I understand the critical need for smooth daily operations and effective scaling strategies across Malaysia, Singapore, and Greater China. Your requirements for managing product listings and overseeing marketing campaigns are crucial for driving growth. I would ensure that new products are live within 48 hours, with SEO-friendly copy that resonates in both Chinese and English, while also optimizing your marketing efforts based on real-time data. With extensive experience in e-commerce management and a strong grasp of both languages, I can effectively oversee your customer service team and maintain high satisfaction rates. Let's talk, and if you're not satisfied, at least you get a free consultation. Regards, Wame769Swart
$2 AUD in 7 days
0.0
0.0

The success of your fast-growing Shopify store hinges on seamless operations, particularly in managing bilingual product listings and effective marketing strategies across Malaysia, Singapore, and Greater China. Understanding your need for a Malaysian Chinese project manager, I can ensure that product SKUs are optimized for SEO in both languages, meeting your 48-hour live deadline. My approach includes setting up structured communication with your CS team to maintain customer satisfaction above 95% and closely monitoring marketing campaigns to tweak funnels based on real-time data. I will also analyze KPI reports weekly to identify growth opportunities. Before we proceed, it would be beneficial to clarify how you currently handle supplier relationships and inventory management to align my strategies effectively. Let’s discuss how I can contribute to your team and ensure your objectives are met consistently. Best regards, Mark Searle.
$4 AUD in 7 days
0.0
0.0

Having 10+ years of experience as a web and mobile applications developer, I am confident in my abilities to meet the demands of your ecommerce business. Not only do I possess a deep understanding of technologies such as Node.js, React.js and MongoDB that are relevant to efficient ecommerce operations, but also I have worked extensively with e-commerce platforms like Shopify, Magento, WooCommerce and WordPress. My portfolio exhibits successful projects I have delivered in the past involving optimizing product listings, executing marketing campaigns and managing customer service in a bilingual setting. Lastly, I understand that your business demands meticulousness and discipline, values infused deeply in the services I offer. For instance, my skill in providing action item updates summarised weekly will help maintain the fluency of recurring tasks giving you constant picture of the state of things. This liaisoning between back end to front end coupled with excellent Project Management skills including quick resolution time is essentially what embodies my work ethic. My fluency in English, Chinese (Mandarin), Malay & Cantonese allows me seamless communication across board; engaging diligently with all stakeholders involved. So let’s kick-start MYT style!
$5 AUD in 40 days
0.0
0.0

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