IVR Automation Framework Development for Amazon Connect

@softsolution2000

Hi there I am a seasoned automation framework developer with a strong background in Amazon Connect and IVR systems. I have extensive experience in speech recognition and text-to-speech technologies, making me well-equipped to handle the requirements of this project. I have a proven track record of creating seamless and engaging customer support experiences through IVR systems. I am confident that my skills and expertise make me the ideal candidate to develop an open-source automation framework for your Amazon Connect-created IVR system. Please go through my profile its 15 years old see the work I did over the years. ---> No Win No Fee means that your satisfaction is my utmost priority. <---- Lets discuss the job details. Moreover, I am willing to start the job and perform tasks without even being hired; it is just to show my commitment to this project. Looking forward to hear from you. Regards Shah

@umg536

Hi there Shan R., I'm bidding on your project "IVR Automation Framework Development for Amazon Connect". Let's dive in and have a meeting I am expert in this area. please leave a message on my chat so we can discuss the budget and deadline of the project. I have read your project description and i'm confident i can do this project for you perfectly. Regards, Usama ..

@giaphung2k1

Hiya As a seasoned software engineer with over years of experience in developing robust and scalable automation solutions, I possess a strong background in Python, AWS services (including Amazon Connect), and speech recognition/synthesis technologies. My expertise lies in building efficient and maintainable frameworks, particularly those involving integration with cloud-based platforms. I have a proven track record of delivering high-quality projects on time and within budget. 1. Contacting the IVR number and transcribing the initial welcome message/prompts using speech-to-text. 2. Converting user-provided text into speech and sending it to the IVR system as input. This will enable automated testing, continuous integration, and potentially even automated self-service functionalities. My skills directly address the project's needs. My experience with Python, coupled with familiarity with AWS APIs (specifically Amazon Connect's APIs and SDKs), allows for efficient integration and data processing. I have hands-on experience with popular speech-to-text and text-to-speech libraries such as . My experience in designing and implementing open-source projects ensures the framework will be well-documented, easily extensible, and community-friendly. I am confident I can deliver a robust and efficient open-source automation framework that meets your needs. I would welcome the opportunity to discuss this project further and answer any questions you may have. Please contact me to schedule a call. I am committed to delivering high-quality work, on time, and with consistent, open communication throughout the project lifecycle. My aim is to build a long-term relationship based on mutual trust and successful collaboration. Giáp Văn Hưng

@leotung1104

Hi Shan R. I am Leo Yeung from Hong Kong who has over 8 years of experience in Software development. I'm really pumped about this opportunity! I have checked your job description for IVR Automation Framework Development for Amazon Connect. I recently led a project with similar challenges and nailed it. I am very proficient in Python, Java and JavaScript, and I'm ready to bring my skills and energy to your project. I can deliver you 100 % satisfied result within your deadline. I would be delighted to have a brief chat to discuss the project further. Thank you for considering me for this opportunity, and I look forward to working together with you on this project. Let's achieve your goal together! Best regards, Leo Yeung

@devbaloni1983

I have more than 15 years of experience in the development As I am an expert, I can build it according to your requirements. Because I have a lot of experience in these fields, I can build your project as soon as possible. I offer excellent software quality work and provide the best support for your project. If you give me this job, I will do my best to finish your job by your timeline. If you want to see my past works, I can show you my past works right now. Ready to discuss this with you about the task now. Thank you for the reading

@Steff999

Hey Shan R. I am Stefan from Serbia. I have carefully read your job description "IVR Automation Framework Development for Amazon Connect". I am confident that I will be able to complete your job perfectly with my proficiency in skills such as Python, Java and JavaScript as I have worked on similar projects before. I have 6 years of experience in handling your project to your satisfaction within the given timeline. I look forward to the opportunity to discuss your project. Thank you, Stefan

@moizam1

I am an expert in developing automation frameworks and have extensive experience with Amazon Connect and IVR systems. I specialize in implementing speech recognition, text-to-speech, and conversational flow automation. Leveraging open-source tools, I can create a robust framework for your IVR system to ensure seamless customer interactions. My skills in Python, Django, and integration with APIs like Eleven Labs enable me to deliver precise, efficient solutions. Let’s collaborate to optimize your system’s performance and user experience. Looking forward to discussing your project in detail.

@ashirsabirao

Hi, You are looking for an expert to develop an open-source automation framework for your Amazon Connect IVR system, focusing on speech-to-text verification, text-to-speech conversion, and continued conversation flow based on voice commands. Could you provide more details on the types of customer queries the system will handle and any specific dialogue flows you'd like the framework to support initially? Also, are you open to integrating additional AI tools for better voice interaction handling? [Drop me a message.]

@aaravktech

Hello, I'm Dinesh Kumawat, Working last 14 years on different different platform, build lots of startup with day night hard work and I'm committed to delivering high-quality work that guarantees 100% satisfaction. Your success is my priority, and I understand that the quality of my work directly impacts your achievements. I aim to build long-term client relationships based on trust and excellence. My expertise extends to various domains, including web and app development, and I offer a wide range of services to clients globally. Here's an overview of my skills: Web & App Development: JavaScript PHP MySQL WordPress Magento CodeIgniter Shopify .NET Flutter Development FoxPro I possess in-depth knowledge of all frameworks and software design and development methodologies. This extensive skill set allows me to cater to diverse project requirements and deliver tailored solutions. My commitment to you is that your project will be completed on time and within budget, with no surprises along the way. I am dedicated to ensuring 100% client satisfaction, and my ultimate goal is to establish long-lasting relationships with clients like you. If you're seeking a reliable partner for your web and app development, Shopify, .NET, Flutter development, FoxPro, or third-party API integration needs, I'm here to serve you. Let's collaborate to achieve your goals and exceed your expectations. Dinesh Kumawat

@strahinjaj9

Hey there! ? The key challenge here is crafting an automation framework that seamlessly interacts with your IVR system, ensuring accurate conversion and flow of speech and text. I've tackled similar challenges and delivered robust solutions that enhance customer experiences—so game on! Here's how I fit the bill: ✅ Proficiency in creating automation frameworks with a penchant for open-source solutions. ✅ Deep experience with Amazon Connect and IVR systems. ✅ Strong familiarity with speech recognition and text-to-speech technologies. ✅ Skilled in managing smooth voice command inputs and interactions. I’ve designed systems before where the IVR had to handle complex queries through intelligent speech-to-text interactions, and I'm excited to think creatively and build something powerful yet intuitive for your needs. ? The real magic will be in making sure the dialogue flows naturally as user commands arrive—a little like chess, where every move counts! I can kick off this project immediately and would love to have a quick call with you to discuss the specifics and any other ideas you have in mind. Let’s make this happen and create an outstanding experience for your customers! Hope to chat soon! Strahinja ?

@ShubhamTCP

Hi, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on Java, JavaScript, Python Lets connect in chat so that We discuss further. Regards

@SomasreeDev

Through my extensive experience in web and app development, I have honed strong skills in Java and JavaScript, which will be crucial in creating the automation framework your project needs. Additionally, my proficiency in developing open-source frameworks and my six years' involvement in this dynamic field have equipped me to build solutions that are both secure and high-performance - a necessity when working with sensitive data like user conversations in an IVR system. My skill set also encompasses AWS, which means I'm well-versed in utilizing cloud-based solutions, such as Amazon Connect. This existing knowledge will ensure a quicker learning curve for me on your project and enable me to deliver results more efficiently. Furthermore, I hold significant expertise in dealing with speech recognition and text-to-speech technologies - two features central to the success of your IVR system's customer support application. Lastly, my fluency in Node.js and MongoDB will contribute to the scalability of the server-side applications we implement as this project grows. By entrusting your IVR automation framework development to me, you'll benefit from my ability to create engaging user experiences while maintaining stringent security measures. Together, let's bring your vision to life!