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I need at least 1100 words but no more than 1200. How you structure and lay out the report is up to you. You'll have to do a little research on theories of emotional intelligence, as the report requires 5 APA cited references to support the statements. Basically all you have to do is analyse the emotional intelligence and communication of every person in both videos (Positives and negatives) and then make a recommendation (about 500 of the 1200 words) on how the staff can improve their communcication to create a more effective workplace.
Link for the case study videos:
[login to view URL][streamerType]=auto&flashvars[[login to view URL]]=1_eon245hw
Here's the context of the videos:
Consulting specialises in supporting their clients in developing high performing teams
throughout their business. Your consulting team has been assigned to Company X and one of
their teams currently working on Project X. The team consists of four members Kurt, Nassuro,
Luojin and their team leader Chris. The team as a whole has been together for about three
months. They are now familiar with each other, but have not had any pressure where they
had to perform up until this point.
The team’s client has ‘incentives’ for an early delivery by offering the company as a whole a
100,000 AUD bonus for meeting an earlier deadline. Chris’s boss (the company manager) has
confided in Chris that the company could really use the money and needs the team to push
for the new deadline but does not want Chris to disclose the financial issue with the team as
he fears it will cause them to loose focus and start hunting for other jobs. He has however
allowed Chris to offer the team $1,000 bonuses each if they meet the deadline.
There are two recordings available for you from two of their recent meetings. The first one is
when the task to bring the deadline forward has been announced and the second touch base
meeting where the progress of the team is discussed.
Throughout the consulting engagement your team will review the recording through multiple
theoretical lenses with the aim of offering deep insight and tailored recommendations for the
development of a high performing team within the Company X.
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