
Closed
Posted
Paid on delivery
I am looking for support with the front-end of my private group practice’s mental-health workflow. The coordinator will own the entire new-client journey: completing the initial intake conversation, collecting basic risk information, and matching each person with an appropriate therapist on our team. Once the match is confirmed, you will schedule the first session and any follow-ups, then pass concise notes to the assigned clinician and our partnering social workers/counselors so everyone starts on the same page. Day-to-day you will: • Conduct new client intake and therapist matching over phone or secure video/portal. • Maintain an organized calendar, confirm appointment times, and send reminders. • Share brief, accurate hand-off summaries with our therapists and external social-work partners, answering clarifying questions when they arise. We run everything through HIPAA-compliant tools (TherapyNotes, Google Workspace with BAA, and RingCentral). Familiarity with similar platforms or a quick learning curve is important; I can provide short tutorials where needed. Success looks like: 1. Each inquiry converted to a completed intake within 24 hours. 2. Therapist assignments based on specialty, availability, and client preference, documented in the system. 3. Zero dropped hand-offs—every stakeholder has the information they need before the first appointment. If you bring strong communication skills, empathy, and rock-solid organization, I’d love to hear how you would streamline this process for my clients and clinical team.
Project ID: 40427267
6 proposals
Remote project
Active 8 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
6 freelancers are bidding on average $188 USD for this job

Dear Client, Good evening. How are you? I hope this proposal finds you well. I'M A CERTIFIED TECH/DEV & EXPERIENCED EXPERT, WELL VERSED WITH THE REQUIREMENTS FOR YOUR PROJECT TITLED "Behavioral Health Intake Coordinator Needed." This is to inform you that I have KEENLY gone through your project description, CLEARLY understood all the project requirements as instructed in your project proposal and this is to let you know that I will perfectly deliver as desired. Being in possession of all stated required skills, (Customer Service, Risk Assessment, Data Entry, Time Management and Documentation), as this is my field of professional specialization having completed all certifications and developed adequate experience in the respective field, I hereby humbly request you to consider my bid for professional, quality and affordable services that meet all your requirements. I always guarantee timely delivery and unlimited revisions where necessary hence you are assured of utmost satisfaction when working with me. Please send me a message so that we can discuss more and seal the project. WELCOME.
$250 USD in 1 day
0.0
0.0

Hi, ⭐15+ Yrs Sr Developer here⭐ I can support your practice by ensuring every new client receives a smooth, structured, and compassionate intake experience from first contact through therapist matching. I am highly organized and comfortable handling sensitive client information with accuracy, discretion, and strong attention to detail in fast-paced workflows. I would manage the full intake process end-to-end, including risk collection, therapist matching based on clinical fit, and clear scheduling of first appointments and follow-ups. I’m also experienced in maintaining structured communication between teams, ensuring therapists and external partners always receive complete and timely hand-off notes. I adapt quickly to HIPAA-compliant systems like TherapyNotes and Google Workspace and can follow your existing workflow or help streamline it for better efficiency. My focus would be on reducing delays, preventing missed hand-offs, and ensuring every client is supported within your 24-hour intake target. If you think I am a good fit, feel free to ping me anytime. — GAZMIR
$140 USD in 7 days
0.0
0.0

Hello, Your practice needs someone who can make clients feel supported from the very first interaction while keeping intake, scheduling, and therapist coordination running without gaps. You need fast intake turnaround, accurate therapist matching, and seamless communication between clinicians and social-work partners without dropped hand-offs or scheduling confusion. I can provide organized, empathetic front-end coordination that ensures clients are onboarded quickly, matched appropriately, and fully documented before their first session. I have a healthcare background as a Pharmacist with experience in patient coordination, scheduling, documentation, and handling sensitive client communication in professional healthcare environments. Strong communication, empathy, attention to detail, confidentiality, organization, and the ability to learn HIPAA-compliant systems quickly. I’d love to discuss how I can help streamline your intake and coordination workflow while improving the client experience from first contact onward. Warm regards, Mercy T. Ndam.
$250 USD in 30 days
0.0
0.0

As a holistic care enthusiast and data aficionado, I bring unique and progressive skills to the blend of your project. Coupling my expertise in customer service, data entry, and time management developed over three years as a Care Coordinator, with my current trajectory as a data analyst. My academic background in biochemistry gives me an exceptional sense of detail and precision that matches well with the HIPAA-compliant tools we will be using. Often, data is key to unlocking insights into behavioral health outcomes. My insight garnered from my degree will particularly prove handy when collating intake information for effective therapist matching. In addition to the technicalities that your project demands, I bring empathy into the equation. Having worked in healthcare settings I understand the sensitivities that come along with patient engagement and how important they are when dealing with mental health matters. Ensuring each client's needs are met promptly and appropriately is at the heart of my approach. I appreciate good governance too- one breakthrough hinges on another being expertly managed; this fuels my dedication in running every task assigned with efficiency and effectiveness while providing you with consistent quality check-ins and hand-offs.
$140 USD in 7 days
0.0
0.0

Cathedral City, United States
Member since May 8, 2026
min €36 EUR / hour
$30-250 USD
$250-750 USD
$15-25 USD / hour
₹100-400 INR / hour
£250-750 GBP
$250-750 USD
$15-25 USD / hour
$10-30 USD
$250-750 USD
₹100000-400000 INR
min €36 EUR / hour
₹12500-37500 INR
₹1500-12500 INR
$15-25 USD / hour
$15-25 USD / hour
₹1250-2500 INR / hour
$750-1500 USD
$483.84 USD
₹750-1250 INR / hour