The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their first line support and sales department.
The working hours will 08.00 - 16.30 (PHT), so it would be ideal if you are located on the Philippines. However, in parallell we are looking for someone to fill a second position on weekends only with slightly different working hours.
- At least 18 years old.
- Solid support and sales closing skills.
- Excellent verbal presentation and communication techniques in clear English language with no accent.
- Computer experienced and internet-savvy.
- Excellent customer assistance and problem solving skills.
You will be responsible for answering questions related to the company's cloud service. The work will consist of both handling 1st line support questions and closing sales. For 2nd and 3rd line support questions the staff at the head office will step in.
Customer contacts will take place through different channels: email, webchat and phone/Skype.
Basically, you will help existing customers with their questions and follow up leads who have contacted the company to close the sale.
- Competitive salary package – good base salary and commission on sales.
- Career development and training – We provide product knowledge training to enhance your skills.
Interviews will be done continously. Please, don't wait with applying for this job.