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I'm in need of a dedicated freelancer to handle up to 4 customer calls a day for my cleaning company. The main responsibilities include providing information about our services and pricing, as well as scheduling appointments. Key Responsibilities: - Answering customer inquiries relating to service information and appointment scheduling. - Updating our booking system with scheduled appointments. Ideal Skills and Experience: - Fluent in English (both spoken and written). - Previous experience in customer support is a plus, but not mandatory. - Sales experience is highly beneficial. - Availability to take calls during our unspecified business hours. - Reliable internet connection for remote work. This part-time role is perfect for someone seeking a flexible schedule. Please share your relevant experience when applying.
Project ID: 38829341
58 proposals
Remote project
Active 1 yr ago
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58 freelancers are bidding on average $129 CAD for this job

Hi there, Imagine having a reliable assistant who ensures your cleaning company’s customer calls are handled with professionalism and care, turning inquiries into appointments and satisfied clients. I am confident in my ability to manage up to four calls daily, provide clear service information, schedule appointments, and maintain your booking system efficiently. With my excellent English communication skills and a strong customer service background, I can handle inquiries seamlessly, ensuring potential clients feel heard and informed. My experience in sales gives me an edge in effectively presenting your services and converting leads into bookings. I am flexible with scheduling and equipped with a reliable internet connection, making me well-suited for this part-time role. Kindly send me a message to discuss how I can contribute to your cleaning company’s success by delivering exceptional customer interactions. Best regards, Maxwell
$100 CAD in 7 days
3.3
3.3

I am excited to offer my expertise for your Customer Call Management project. With extensive experience in customer service and sales, I have honed my ability to communicate effectively and provide exceptional care to customers. As a former Customer Service Team Lead, I successfully managed a team to deliver top-tier support, ensuring customer satisfaction and loyalty. My background in sales and marketing further equips me to handle inquiries while identifying opportunities for upselling and cross-selling, helping to drive revenue growth. In addition to my customer service experience, I bring strong organizational skills from my time as a Data Entry Coordinator, where I maintained meticulous records of customer interactions to support service strategies. I have also managed high call volumes, ensuring every interaction was professional and left customers feeling valued. My ability to combine empathy with problem-solving ensures that I can handle challenging interactions while preserving customer relationships. I am confident that my skills and experience make me an excellent fit for this role. I look forward to contributing to the success of your project and providing exceptional support to your customers.
$120 CAD in 7 days
1.8
1.8

Hi, I have experience in the cleaning industry as virtual assistant. The role include, reaching out to leads, providing qoute, booking appointment with cleaners, posting in social media and more would love to talk to you about this. Would also love to suggest this as an hourly project. I am an experienced, dynamic virtual assistant with a range of skills that could be invaluable to your cleaning company. I've previously worked in customer service, sales, and project management roles, and have the ability to handle multiple tasks adeptly. Having spent over a decade working in the BPO industry, I have developed strong communication skills, both written and spoken, well-suited to handle customer calls effectively and professionally. What sets me apart and makes me an ideal candidate for this role is my deep understanding of data analysis and reporting. This skill not only enables me to quickly grasp your booking system but also helps me in scheduling appointments accurately with minimalizing confusions. Additionally, my availability during most business hours ensures that your customers receive prompt assistance whenever they need it. My emphasis on constant learning has enabled me to adapt quickly to new situations. Should you have any software or program requirements specific to your operations, I guarantee my commitment in learning it within no time frame.
$140 CAD in 7 days
1.6
1.6

My name is Erika Nina, and I am thrilled to present my services as a Virtual Assistant. Although I am just starting in this position, I have extensive experience in customer service and recruitment, which has given me strong communication, organizational, and interpersonal skills. In my previous roles, I developed my ability to manage schedules, address inquiries, arrange appointments, and ensure a flawless customer experience. Additionally, I have effectively assisted in recruiting exceptional talent and maintained streamlined administrative processes in hiring. These roles have taught me to adjust quickly, prioritize tasks, and stay detail-oriented under pressure. As a Virtual Assistant, I am assured in my capacity to: - Execute administrative tasks with accuracy and timeliness. - Offer outstanding support to clients and teams. - Ensure clear and professional communication consistently. I am eager to leverage my skills to help you enhance operations, save time, or deliver top-notch customer support. I am enthusiastic about learning and evolving in this role to cater to your specific needs. Thank you for considering my application as a member of your team. I would appreciate the opportunity to discuss how I can assist in your success. Best regards,
$140 CAD in 7 days
0.0
0.0

Here's a brief summary of my work experience: Education and Teaching 1. ESL Teacher (2019-2020): Provided personalized English tutorials to students, fostering academic success and growth. Sales and Customer Service 1. AT&T Billing & Sales Representative (2021-2023): Consistently met sales targets, resolved customer inquiries, and managed billing data. Promoted to Subject Matter Expert. 2. Appointment Setter (2023-2024): Successfully scheduled appointments for sales teams, generating interest in company products/services. Recruitment 1. Recruitment Process Outsourcing (RPO) Specialist (2023-2024): Managed end-to-end recruitment processes, sourcing and onboarding top talent.
$140 CAD in 7 days
0.0
0.0

Hey there , I saw your requirement and realized that i can do it. I'm currently working in pubg mobile discord support. I think it's easy for me . Tamim Ahmed Saikat
$140 CAD in 7 days
0.0
0.0

Hi I am an experienced customer support specialist with a knack for customer satisfaction. I handle customer queries, answer phone calls, reply emails, offer solutions to their questions and refer them to get further assistance as the case may be. My goal is to make sure that each customer leaves happy and satisfied at the end of the day.
$140 CAD in 7 days
0.0
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Typically work in studios, using equipment like computers, drafting tables, and software. They may work independently or as part of a design team.
$140 CAD in 7 days
0.0
0.0

I have 7+ years experience in customer support, I can handle your customers if given a chance, I can do it in just 120$CAD
$120 CAD in 7 days
0.0
0.0

I hope this message finds you well. I am writing to express my interest in the Customer Call Management position for your cleaning company. With a degree in English and Communication, I possess strong communication skills both in spoken and written English, which I believe makes me an ideal candidate for this role. I understand that your company is looking for a dedicated freelancer to handle customer inquiries, provide information about services and pricing, and schedule appointments. I have experience in customer support and sales, and I am confident in my ability to manage customer calls professionally and efficiently. I am comfortable working remotely, and I have a reliable internet connection to ensure seamless communication. Additionally, I am flexible with my schedule and can accommodate your business hours, even if they are unspecified. My attention to detail and ability to multitask will ensure that appointments are scheduled accurately and updated promptly in your booking system. I am committed to providing excellent customer service and helping grow your business through effective communication and support. Thank you for considering my application. I look forward to discussing how my skills and experience can contributing your company.
$140 CAD in 7 days
0.0
0.0

Experienced in sales and customer service, I provide exceptional communication, problem-solving, and customer satisfaction skills to boost your business."
$140 CAD in 7 days
0.0
0.0

Dear sir/madam, I hope this message finds you well. I am writing to express my interest in the customer service position at your cleaning company. Skills & Experience: Fluent in English: I have a strong command of the English language, ensuring clear, professional, and effective communication with customers. Customer Service Expertise: I bring experience in handling customer inquiries, addressing concerns, and ensuring that each customer feels valued and well-informed. Flexible Availability: I am available to work part-time and can adjust to various hours as per your company’s needs, including evenings and weekends. Problem-Solving & Attention to Detail: I am skilled at resolving customer issues in a timely and friendly manner, ensuring a positive experience every time. How I Can Add Value to Your Company: Consistent Communication: Whether it’s answering calls, responding to emails, or managing live chats, I can ensure your customers are attended to promptly. Customer Retention: By providing attentive and courteous service, I aim to create lasting relationships with your customers, contributing to repeat business. Adaptability: As a freelancer, I can easily adapt to your company’s preferred tools and processes, ensuring seamless integration into your team. Thank you for your time and consideration. I look forward to the possibility of working with you! Best regards, Esther Njeri.
$140 CAD in 7 days
0.0
0.0

Hello! My name is Gift Wise and I am here to be your trusted partner in ensuring a seamless customer journey for your cleaning company. Equipped with over 4 years of customer service experience in various capacities, I've had the pleasure of honing my skills to ensure efficient problem-solving, empathetic communication, and streamlined administrative processes - all assets that will serve your business exceedingly well. A key component of my proficiency lies in my familiarity with popular CRM platforms, such as Zendesk and HubSpot. This extensive technological know-how enables me to juggle multiple customer interactions while ensuring no detail slips through the cracks. Moreover, with a solid background in Virtual Assistance, I am adept at coordinating schedules and managing administrative tasks - crucial skills for accurately recording appointments from customer calls. Beyond my skills and experience, my passion lies in helping businesses thrive through exceptional service. With diligence, adaptability, and keen attention to detail as part of my core strengths, I assure you of top-tiered customer support from me. Get ready to witness satisfied clients staying loyal to your services!
$100 CAD in 7 days
0.0
0.0

Hello! I'm Angelyn and I believe I am the ideal candidate for customer call management in your cleaning company due to my strong background in customer service and experience as a secretary. I have honed my skills in handling inquiries, scheduling appointments, and resolving customer concerns efficiently and professionally. My organizational abilities, combined with my excellent communication skills, allow me to manage calls seamlessly while providing a positive and professional experience for clients. I am confident in my ability to contribute to your team’s success by ensuring every customer interaction reflects your company’s values. Replies within a minute
$168 CAD in 30 days
0.0
0.0

Dear Hiring Manager, I am excited to apply for the part-time customer support role for your cleaning company. With over 8 years of experience as a virtual assistant and extensive expertise in customer service, I bring a wealth of skills perfectly aligned to this position. Having managed my own cleaning services business, I am well-versed in the cleaning industry and understand the importance of providing timely, detailed information to customers while ensuring seamless scheduling. My experience includes handling inquiries, scheduling appointments, and maintaining efficient booking systems—all tasks I performed with precision and dedication. Additionally, I hold certifications in customer care, guest relations, and mass communication, which enhance my ability to engage with clients effectively. My recent completion of the ALX Virtual Assistant program and certifications in tools like Trello and Asana further equip me to manage administrative tasks with efficiency. With a flexible schedule and a reliable internet connection, I am ready to take on up to four calls daily, delivering exceptional service and contributing to your company's success. I am confident my skills and industry experience will make a significant impact in this role. Thank you for considering my application. I look forward to the opportunity to contribute to your team. Best regards, Regina Muoti Phone: +254769599533 LinkedIn: Regina Muoti LinkedIn Profile
$140 CAD in 7 days
0.0
0.0

Hello, i hope can work with your company to bring more happiness for your client. I can work remote for 24 hours online
$140 CAD in 7 days
0.0
0.0

Dear Sir/Madam, I am new to this freelancing platform and eager to build a strong foundation. To get started, I am willing to work for a lower rate. I am a qualified System / Support Engineer in Switzerland seeking part-time opportunities. My bid for the project is $79 for the entire 7-day period. Thank you for considering my application. I look forward to the opportunity to contribute to your project. Cheers! Shaki
$79 CAD in 7 days
0.0
0.0

I am writing to express my interest in the Freelance Customer Support Specialist role at your cleaning company. With over two years of experience in bilingual customer support (English, Spanish, and Portuguese), I have honed my skills in providing service information, scheduling appointments, and maintaining booking systems. My flexible schedule and commitment to excellent service make me a strong candidate for this position. I am confident in my ability to effectively handle up to 4 customer calls daily and ensure your clients receive the information and support they need. I would be thrilled to bring my expertise to your team. Thank you for your time and consideration. Best regards, Mateo
$30 CAD in 7 days
0.0
0.0

I have experience for working in call center I will manage your your 4 customer easily in a day and I will charge for this
$140 CAD in 7 days
0.0
0.0

My proposal for handling customer calls focuses on delivering efficient, empathetic, and solutions-driven service. By implementing active listening, clear communication, and timely resolutions, customer satisfaction can be maximized. Additionally, training agents on product knowledge, emotional intelligence, and conflict resolution will ensure a positive experience, leading to stronger customer relationships and brand loyalty.
$140 CAD in 7 days
0.0
0.0

Edmonton, Canada
Member since Nov 26, 2024
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