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We're looking to add a highly skilled Sales & Customer Service Professional to join our growing team. The successful candidate must be able to work 9am to 5pm, Monday to Friday - Pacific Standard Time. REQUIREMENTS: - Stable Internet connection - Quiet, dedicated work station - Punctual, reliable & dependable - Ability to work with limited supervision - Willing to work overtime when required - Previous Phone Support experience KEY RESPONSIBILITIES: - Engaging with customers over Phone, Email, & Social Media - Monitoring jobs from beginning to end to make sure they go smoothly - Promoting our services in a persuasive yet empathetic manner - Following-up with leads to convert them to paying customers - Monitoring Facebook Groups throughout the day for potential leads IDEAL SKILLS & EXPERIENCE: - Proven experience in Customer Service and/or Sales - Excellent written & verbal communication skills - Proactive & independent work ethic - Highly persuasive & able to handle objections - Quick problem-solving skills COMPENSATION: - Hourly rate plus commission To apply, please indicate your ideal Hourly Rate in your proposal including why you'd be a fit for this position.
Project ID: 38839712
36 proposals
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Active 1 yr ago
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I have 3 years of solid experience as a customer service representative, handling telco accounts like AT&T, logistics accounts such as Amazon Services (Retail and Account Change departments), and insurance. With these experiences, I can bring the best options available to our customers. I’ve been exposed to different tools and CRMs, allowing me to provide 100% accuracy in data entry. Having worked remotely, integrity, compliance, and work ethic are not an issue for me. Try me.
$5 CAD in 40 days
0.0
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36 freelancers are bidding on average $5 CAD/hour for this job

Hello there, My name is Saad (Joe), and I would like to be your Customer Service Representative as I have been providing Customer Support Services since 2012 through different mediums. I have worked for a company as a retention agent and grew up as Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services through chat and e-mail to a US-based subscription company where my team handled more than 800 tickets weekly, while I handled escalations and follow-ups with customers via e-mail for cancelation requests of their subscriptions. They can now retain more than 30% of the members they converse with, who have spent more than $7M over the course of 4.5 years. I have an excellent command of English, so your Customers will not have any problem concerning communication as all communication will be apparent, straightforward, and complete in information. I have also worked as a Virtual Assistant for a Resort Marketing Company based in New Zealand. I have provided the owner with all kinds of support during the day. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly look at my profile for reviews regarding the quality of my services. Best, Saad (Joe).
$8 CAD in 40 days
6.5
6.5

Hi I have 5yrs customer service experience and can start right away I have handled customer support for a sports company, a software company and an e-commerce store and believe the skills i acquired from those projects would be useful to yours I am available to work on Pacific Time zone from Monday - Friday and also the weekends You can check my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you
$8 CAD in 40 days
5.0
5.0

I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$5 CAD in 40 days
4.3
4.3

Hello. I have experience as a cold caller for a marketing agency, where I successfully booked appointments and converted leads into paying customers. With excellent communication skills, a proactive work ethic, and the ability to handle objections, I’m confident I can excel in this role. My stable internet connection and quiet work environment, combined with my ability to work independently and meet deadlines, make me a strong candidate for this position. My ideal hourly rate is 5CAD/HR and I look forward to discussing how I can contribute to your team’s success.
$5 CAD in 40 days
3.7
3.7

Dear prospective client, I am excited to express my interest in the Sales & Customer Service Professional position. With strong experience in customer engagement and a proactive work ethic, I am well-prepared to handle the responsibilities of this role effectively. My skills in communication, lead conversion, and problem-solving enable me to foster positive customer experiences while driving sales success. I am comfortable working Pacific Standard Time hours and have a dedicated, quiet workstation with a stable internet connection to ensure seamless communication. My experience includes providing phone support, monitoring service delivery from start to finish, and promoting services through empathetic and persuasive approaches. Additionally, I have a proven track record in engaging with leads via social media and other channels to achieve business goals. I am confident that my reliability, attention to detail, and customer-centric approach make me a strong fit for your team. I look forward to the opportunity to contribute and discuss my ideal hourly rate further. Best regards, Timilehin
$5 CAD in 40 days
3.3
3.3

Drawing from my extensive experience as a Virtual Assistant, I believe I possess the skills necessary to excel in your Remote Sales & Customer Service Professional position. I understand the importance of a reliable and punctual work ethic and am disciplined enough to manage my time effectively under limited supervision. My prior experience in phone support and interacting with customers via email and social media has sharpened my communication and problem-solving skills. Moreover, my proactive and independent work ethic make me an excellent fit for monitoring jobs from start to finish, ensuring efficient operations. I'm adept at promoting services persuasively while placing a strong emphasis on empathy - a key trait needed to convert leads into paying customers. Additionally, I can leverage my administrative skills efficiently, allowing me to monitor Facebook groups effectively for potential leads. What sets me apart is my strategic mindset gained from my experience in HR and Business Plan writing. I understand that behind every sales and customer service role is a larger business objective which should guide decisions. If you choose me, you're getting more than a seasoned VA; you're getting a cohesive team member with multifaceted skills uniquely designed to contribute to your success.
$3 CAD in 40 days
3.9
3.9

Hello! I am an experienced sales and customer service professional with a proven track record in engaging customers and driving conversions. With expertise in phone support, email management, and social media engagement, I can seamlessly handle tasks like monitoring jobs, promoting services, and following up with leads to ensure customer satisfaction and business growth. I bring excellent communication skills, a proactive work ethic, and the ability to persuasively handle objections. My quiet, dedicated workspace and reliable internet connection ensure uninterrupted productivity during PST hours. I am punctual, dependable, and flexible enough to work overtime when needed. I am confident my experience and skills align perfectly with your needs, and I am excited to contribute to your growing team. My ideal hourly rate is 5 CAD, and I am motivated by the opportunity to earn through commissions. Looking forward to the possibility of collaborating with you! Best Regards Zainab
$5 CAD in 40 days
3.3
3.3

Hello, my name is Jethro. I’m a VA and my job is to help business owners and coaches who value their time so much with their day-to-day tasks and ensure that I improve their business and personal life by providing high level of customer support and administrative/ virtual assistance. I have my solid background and experience working as a Virtual Assistant and have performed various tasks from data entry, web research, inbound & outbound calls, customer service management, managing payments and invoicing, order processing (Zendesk & Shopify) for online stores, airlines and hotel bookings, email management, file management, social media and content management, recruitment, appointment/ calendar management and other ad hoc duties as directed that can be done online. If you need my help or if you got questions, please feel free to connect. Thank you!
$5 CAD in 40 days
1.2
1.2

Hi I have read your msg and I am intrested to do work with you and have skills to do your work and I will force my myself to not be doubted in my work and mssg me
$5 CAD in 1 day
0.0
0.0

I work with clients from a day to day basis retail marketing has always been a part of my career. Great listener Reliable Punctual Problem solving skills Customer Experience and management skills Sales
$5 CAD in 40 days
0.0
0.0

Hello, I am excited to apply for the Remote Sales & Customer Service role. With my extensive experience in customer support and sales, I excel at engaging with clients, understanding their needs, and delivering tailored solutions that foster loyalty and drive business growth. My proactive communication skills and ability to work independently make me a reliable asset for achieving your goals. I am eager to contribute my skills to your team, ensuring exceptional service and measurable results. Let's discuss how I can support your objectives and bring value to your organization. Looking forward to your response. Best regards, TOMGWA UR-HA NADEGE ASONG
$3 CAD in 40 days
0.0
0.0

I specialize in creating B2B websites that cater specifically to industry professionals. This means designing layouts that prioritize usability and professionalism. I will implement clear sections for each product and service, utilizing visuals and concise descriptions to enhance understanding and appeal. A clean navigation structure will be established, ensuring visitors can easily find the information they need without frustration. I'll integrate intuitive contact forms to facilitate business inquiries, ensuring potential clients can reach out effortlessly. I’d love to discuss your vision further, we can schedule a call to discuss better. Best regards Abigail
$5 CAD in 40 days
0.0
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I am confident I can complete my work. I am also able to achieve targets set by the company. I am someone who wants to learn the best for my job.
$5 CAD in 40 days
0.0
0.0

Estoy altamente capacitada para el puesto que solicita, ya que cumplo con todo lo requerido en el anuncio.
$5 CAD in 40 days
0.0
0.0

Hello sir, I have understood your requiments and ready to start working as soon as possible. I am experienced in data entry, researching, phone handling and virtual assistant. Further more, I am honest, efficient and punctual. Hourly rate is 2$ as mentioned above. Also, I have enough and more time to dedicate for the success of your tasks. Please hand over this job. Thank you.
$2 CAD in 40 days
0.0
0.0

With a previous background in phone support and customer service, my skill set is well-aligned with the needs of this project. I am accustomed to engaging with customers over phone and email, nurturing leads and addressing their concerns, all while promoting services persuasively and empathetically. My communication & quick problem-solving skills will add value to your team's day-to-day operations. My existing client base and experience demonstrate my ability to work independently and deliver results with limited supervision. I understand the importance of being punctual, reliable, and dependable – crucial traits that allow me to iterate with precision even in high-pressure situations. My business runs on Pacific Standard Time making it easy for me to adapt seamlessly into your schedule. Lastly, as an experienced Executive Virtual Assistant, organization is one of my key strengths – a trait indispensable in tasks such as monitoring leads from start to finish, dynamic engagement through social media while promoting services continuously leveraging opportunities presented within Facebook Groups. Your compensation package aligns perfectly with my expectations and experience level. Let's discuss further how I can enhance your team with my skill set.
$5 CAD in 40 days
0.0
0.0

I am currently apart of a start up called force multiplier venture lab where i do very similar work, creating leads, contacting them, turning them into a sale. My sales journey began as a door to door sales, I basically learnt how to talk to literally anybody. I was thrilled to see that this job also pays commission which really excites me. I am a self motivator and hungry for work. Please consider me Best regards Ringo
$18 CAD in 40 days
0.0
0.0

hola soy nuevo me dirijo a usted para ofrecer mis servicios como profecional de ventas y servicio al cliente a distancia. Aunque no tengo mucha experiencia tengo habilidades transferibles como la comunicación, la atencion al detalle, la resolucion de problemas, y capacidad de adaptarme y mejorar, estoy disponible espero me de la oportunidad saludos cordiales.
$8.50 CAD in 40 days
0.0
0.0

Good day, I hope that you are doing well. I would like to place a bid for Remote Sales & Customer Service position. I believe I am the best candidate for this role due to a unique blend of skills and personal qualities that align perfectly with the demands of such a position. Drawing from my past experiences, here’s why. I believe that empathy is not just a character trait but a critical skill in customer service. It enables me to understand and share the feelings of others, allowing me to connect with customers on a deeper level. I also have good communication skills, effective communication is at the heart of customer support. I possess the ability to simplify complex concepts into easily understandable terms, ensuring that customers grasp solutions without feeling overwhelmed.
$5 CAD in 40 days
0.0
0.0

Hi there. It's your lucky day. *wink* I've done the tasks you've listed and can start immediately. Your (next) kickass Rondalyn,
$5 CAD in 40 days
0.0
0.0

New Westminster, Canada
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