Consulting to help setup [url removed, login to view] for small business. Here is an overview:
I have been scratching my head on a contact database for a while and finally think that Salesforce might be the most reliable solution out there. I don't like to pay a lot of monthly fees, but I think I can do what I need for just the $5/user per Monday. I will have 2 to 3 users.
Here is what I'd like to do:
a - We operate a few websites for automotive and industrial products
b - We typically have a gmail account for each main website
c - We would like to have the gmail accounts come in to salesforce so that we can create a contact when the email is received and keep the correspondence history in the SF DB.
d - We would like to set it up so we can respond with the specific store gmail account when responding to customers
e - We would like to add a few tags to be able to categorize our contacts
Example: Car Make 1 (list of car makes which we can provide), Car Make 2, Car Make 3, Product Line 1, Product Line 2, Website (list of domains that the customer originated from)
f - Ability to flag emails to a task list for one of our two or three users (i.e. User1, User2, User3) and be able to see an open task list for each person
g - Import existing contacts and understand whether or not there is any limit to the number of contacts based on the pricing plan we are on
h - If time allows, there is a free app (Timba) that integrates that lets you do forms or surveys. I'd like to add that if time allows so that we can have people enter contests or answer surveys and retain the email and contact info for future marketing, etc.
Let me know where you are based and time zones you work, etc. I'm usually online and skype most of the day