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VICIDial Consultant

Hello. I am looking to configure Vicidial remotely on a server with sip trunks. I would like to get this set up for predictive dialing and outbound voice broadcasting with live call transfer ability. I will only do business with rated providers. I am looking to get this set up immediately.

Description

We are looking for a Vicidial consultant (an expert in call center field) to install/Configure Vicidial with all its features.

Description of the call center:

o 5-10 agents in the first months (more than 20 by the end of this year)

o Possibility of remote agent (working at home)

o Inbound and outbound campaign

o Deferent Team for each campaign working simultaneously

Description of your tasks:

o Your opinion and advice about the architecture in term of scalability, availability, failover and security

o Remote install on our servers: (Xeon [url removed, login to view] DUO, Raid, 2gig RAM) with Ubuntu or any other OS that you suggest.

o The install should have all vicidial options with focus on this important features and add-ons :

* Configure VICIDIAL to work with a SIP trunk based on IP auth or with simple SIP accounts

* Transfer calls

* Scheduled Callbacks

* Three-Way calling within the agent application

* Record calls (good quality)

* Monitor calls

* Agent tracking(How many leads converted to sales, How many calls made ect)

* Smart predictive dialers with ability to upload and manage leads

* Lead Loading automatically through API

* Campaigns shuffling and setting priority

o Training for:

[url removed, login to view] (Agent and supervisor)

[url removed, login to view] and maintenance

60% of the payment will be given once the job is completed and working. 20% will be given to you after training the rest 20% after the 3 week of testing. You will have to give 3 weeks free support for testing and removing any bugs.

Only consultants with previous experience on Vicidial are accepted. Please include the number of remote install of Vicidial you completed successfully.

Beceriler: Ses Servisleri, Linux, Betik Yükleme, Tele-pazarlama

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İşveren Hakkında:
( 0 değerlendirme ) Westministere, United States

Proje NO: #706152

1 freelancer bu iş için ortalamada 500$ teklif veriyor

openasterisk

Hi, Please check your PM for details. Thanks

in 3 gün içinde500$ USD
(2 Değerlendirme)
3.5