Kapalı

Script Installer/Support Tech

We are an internet based ecommerce solutions provider that deals with all types of web projects, including design, ecommerce and custom programming.

We are looking for a support tech to monitor incoming support via chat and email - and handle all "level 1" tickets. Due to the nature of this work, there will be idle time when there are no tickets to do, so we expect that this provider will be doing other work as well. The main importance is that if a customer starts a chat designated, you are ready to chat, and that any tickets that have come in before or during your shift are entered into our ticket system, and any/all "Level 1" tickets are responded to by the end of your shift.

Specifics for this partner should be:

1) Ability to monitor chat and email for 6-12 hours per day either as an invidual or contracted team. The actual time to do tickets will take no more than 2-4 hours per day on average, but I want to have chat coverage as long as possible.

2) Enter tickets as they come in from customers

3) Assist customers with "Level 1" tickets including: installation of CGI scripts, reset of FTP passwords, assistance with domain registration questions and web hosting questions: "How do I make an email account", processing of domain/web hosting orders using web based interface.

4) Must have excellent written English.

5) We are looking for someone based in India, Russia, Eastern Europe to be in line with our schedule based in east africa.

### PLEASE READ ###

- If you reply with a "copy and paste" post, you will not be considered, as it means you did not read these instructions!!!

Please post your bid to be your monthly rate based on the above which will be payable bi-weekly via PayPal or remit2india. And indicate the amount of time you would be able to provide coverage based on the above info.

Also indicate your experience relevant to providing support assistance.

Beceriler: Betik Yükleme, Sistem Yöneticisi

Daha fazlasını görün: web programming solutions, web india solutions, web design day rate, web design africa, web based tech support, types solutions, ticket solutions, support design, support admin, shift team, script programming, programming tech, programming projects via internet, please enter email, programming europe, installer a, india russia, importance programming, east web, design tech, cgi web programming, cgi programming web, weekly work schedule, hours script, script coverage

İşveren Hakkında:
( 0 değerlendirme ) Washington / Cochi, India / Nairobi, Kenya, United States

Proje NO: #32330

12 freelancer bu iş için ortalamada 218$ teklif veriyor

jayantvr

Hello Sir, Please see the PMB. Thanks!

in 365 gün içinde100$ USD
(52 Değerlendirme)
4.8
bentaylor

Please see PMB.

in 30 gün içinde300$ USD
(7 Değerlendirme)
4.0
busibee

I'm accepting what you had said. My bid is for a day. Thanks. Joe

1 gün içinde 100$ USD
(2 Değerlendirme)
2.9
mumlinux

Hi : I can do this. Please see PMB for more details. Thanks MumLinux

in 30 gün içinde300$ USD
(4 Değerlendirme)
2.7
Frontech

Hi, I think I am the best suited to your work, I have very good experience in this field and providing some details over the PMB and waiting for your selection :)!

in 0 gün içinde300$ USD
(5 Değerlendirme)
2.7
supportsura

Hello, Worked in the field of server maintenance for the past 3 years. We are a group of 5 and can handle each and every requirement of your server. You can accept our claim after providing us with a mock server i Daha fazlası

in 365 gün içinde200$ USD
(2 Değerlendirme)
3.0
pbgrove

I have experience with web design and programming. I am available all the time, 24 / 7 and have every instant messenger program if you would like to chat more.

1 gün içinde 100$ USD
(1 Değerlendirme)
1.0
lionar

please see PMB

in 10 gün içinde200$ USD
(0 Değerlendirme)
0.0
atulrahul

We are specilized in Linux based System Admin, CGI-PERL development. Developed and supported many of the management interfaces for Linux based softwares. Operating from Bangalore, India on 24/7 basis our Level 1 s Daha fazlası

1 gün içinde 300$ USD
(0 Değerlendirme)
0.0
pavoorguy

Hello, I'm an Indian with vast experience in Customer Support job. Especially in Web hosting, hardware and networking field. Currently, I work for a web hosting company as a level 2 engineer. I can assure you of del Daha fazlası

in 0 gün içinde225$ USD
(0 Değerlendirme)
0.0
dkmadhu

Dear We are bassically at system admin leave, i hope we can do it please contact us for further details like platform, support and delivery of project etc... we are looking forward to work with you.

in 180 gün içinde245$ USD
(0 Değerlendirme)
0.0
udsquare

Please see PMB for details. Thanks

in 30 gün içinde249$ USD
(0 Değerlendirme)
0.0