ServiceNow ITOM Discovery, Service mapping, Event management, CMDB activities

@jayantkumar314

With my strong technical background in web development, I bring a unique perspective to your ServiceNow ITOM project. I understand the importance of shortening the path from incident detection to resolution and how clear, real-time insight can optimize operations for hybrid infrastructures. Over the years, I've honed my skills in NestJS, NextJS, ReactJS, Angular, Laravel, Codeigniter - just to name a few - making me capable of handling complex projects like yours with multi-faceted requirements. Moreover, my extensive experience in building websites from scratch has trained me to pay attention to intricate details and follow best practices. This is evident in my ability to configure MID servers, credentials and schedules accurately in similar configurations as needed for assets population. I'm a firm believer in user access control and would ensure that only authorized personnel gets access to specific resources to maintain complete security during and beyond project execution. With this said, I'm ready to provide you not just with a successful implementation of these ITOM capabilities but also demonstrable improvements on key fronts: well-classified assets, comprehensive service mappings, properly correlated events generating incidents backed by clear CI context and robust cloud resource management. Let's build an extraordinary long-term working relationship starting with your most critical IT project!

@shadabkhan92

With years of experience navigating the realm of IT Operations Management, particularly with ServiceNow, I can confidently say I am the ideal choice for your project. I have an intricate understanding of how to configure Discovery and CMDB modules in alignment with ServiceNow best practices for accurate classification, asset population, and relationship mapping. My proven skills in Service Mapping ensure that your most crucial business services are efficiently mapped, enabling faster root-cause analysis. Furthermore, my expertise extends to Event Management where I specialize in fine-tuning connectors, alert rules, and correlation processes to distinguish actionable incidents from irrelevant noise effectively. As for Cloud Management, I'm adept at integrating AWS and Azure accounts seamlessly to enable automated provisioning/de-provisioning whilst maintaining proper CMDB reconciliation - a crucial aspect for successful cloud resource management.

@Appworldz

Hi, this is a strong fit for my ServiceNow ITOM experience. I’ve worked across Discovery, CMDB, MID Servers, Service Mapping, Event Management and AWS/Azure integrations, including CI reconciliation, relationship mapping, event correlation and noise reduction. I’d approach this in phases: CMDB/MID foundation → Discovery → critical service maps → Event Management correlation → AWS/Azure Cloud Management → end-to-end validation. I’ll also document the configuration so your operations team can maintain it. For the full scope, I’d estimate 3–5 weeks / ₹1.5–2.5L. The posted budget is below what this level of hands-on ITOM implementation realistically requires. I can start with a CMDB/Discovery health assessment.

@AZTURK1

Deploying a clean ITOM stack requires getting MID Server placement, Discovery credentials, and IRE rules dialed in first so your CMDB doesn't suffer from duplicates or blind spots. I can handle the full architecture from Discovery to Service Mapping and noise-suppressed Event Management. ✅ Deploy and validate MID Servers, credential sets, and scheduled Discovery across on-prem, AWS, and Azure. ✅ Tune the Identification and Reconciliation Engine (IRE) to enforce strict CI uniqueness and relationship integrity. ✅ Build Service Maps for core business services via entry points and automated pattern traversal. ✅ Configure Event Management connectors, event rules, and correlation rules to suppress noise and route actionable alerts to incident workflows. ✅ Stage all configurations via documented ServiceNow update sets with dry-run verification in sub-prod before promotion. ✅ 10+ years production experience | 400+ completed projects | 320+ five-star reviews ✅ Microsoft® Certified: MCSA | MCSE | MCT & cPanel Certified (CWSA-2) Are your target applications standard multi-tier architectures, or will we need custom discovery patterns and SNMP/SSH boundary traversal? I can deliver this in 3 day(s) for 25000 INR and can jump on it right now.

@hayteekeys

HI, KINDLY READ THROUGH MY PROPOSAL I will bring your ServiceNow ITOM modules online—Discovery, Event Management, Cloud Management, Service Mapping and CMDB—so your operations team gains clear, real-time insight into the hybrid infrastructure and shortens the path from incident detection to resolution. MY APPROACH ✅ Configure MID Servers, credentials and Discovery schedules for accurate on-prem and cloud CMDB population ✅ Build reliable Service Maps for critical business services with proper CI relationships ✅ Tune Event Management connectors, alert rules and correlation to reduce noise and create actionable incidents ✅ Integrate AWS and Azure for Cloud Management with automated provisioning and CMDB reconciliation ✅ Align everything to ServiceNow best practices for long-term maintainability DELIVERABLES - Fully configured Discovery and CMDB with accurate asset data - Working Service Maps for priority services - Tuned Event Management producing correlated incidents with CI context - Cloud Management integration for AWS and Azure - Knowledge transfer so your team can sustain the solution QUESTIONS 1. Current ServiceNow version and which ITOM plugins are already licensed/activated? 2. Approximate number of on-prem servers, network devices and cloud accounts to discover? 3. Priority business services to map first and any existing MID Server infrastructure? Ready to start as soon as access details and current environment overview are shared.

@rajeshrolen

Dear , I am excited about the opportunity to assist you with rolling out ServiceNow IT Operations Management and bringing key modules online. With my expertise in ServiceNow ITOM capabilities such as Discovery, Event Management, Cloud Management, Service Mapping, and CMDB activities, I am confident in my ability to help your operations team gain real-time insight into your hybrid infrastructure. Here's how I plan to approach the engagement: - Configure MID Servers, credentials, and schedules for accurate CMDB population. - Build reliable service maps for critical business services. - Tune connectors, alert rules, and correlation for effective Event Management. - Integrate AWS and Azure accounts for Cloud Management. I have a proven track record in implementing these ITOM capabilities and guiding design and hands-on build processes. I am committed to delivering demonstrable improvements in asset management, service mapping, incident resolution, and cloud resource management. Let's discuss how we can achieve your ITOM goals effectively. Please review my portfolio at https://www.freelancer.com/u/rajeshrolen and let's chat further about your project. Sincerely, Rajesh Rolen

@NEHABHAT92

As a 9+ year experienced professional in web and mobile development, I bring to the table not only a wealth of knowledge but a hunger to bring your "ServiceNow ITOM Discovery, Service mapping, Event management, CMDB activities" project to life. My journey in this realm has given me the expertise not just in the skills you asked for but most importantly in ServiceNow ITSM implementation and customization Let my proficient skills in automation, which are absolutely vital for this project, turn your hybrid infrastructure into a well-oiled machine. My experience working with Java and JavaScript ensures that I have a steady grasp over the languages that ServiceNow is built on. Additionally, with my proficiency in PHP5 I have acquired an understanding about master data management and cloud resource management which adds great value to this particular project. It goes without saying that I'm no stranger to the agile methodology; deliverying quality work within time limits is always my priority. One thing our company prides itself on is providing long-term support after project's delivery. Since change is a constant in every enterprise, our commitment is to evolve your system as your needs grow. Sit down, relax and let us exceptionally populate your CMDB accurately with classifications and relationships according to best practices while building reliable maps for your most critical services. Thank you for considering me for this projet

@rakhshanz3

As a professional with deep expertise in Artificial Intelligence, I believe I'm ideally suited for your project. In addition to my extensive academic background and 20 years of industry experience including my most recent position as CTO of an AI startup my skill set is uniquely tailored to meet the complex demands of ServiceNow IT Operations Management. Drawing upon my experience in developing AI-powered voice and chatbots, NLP systems, computer vision and image processing tools, and data science analytics, I am well-equipped to manage the Discovery, Event Management, Cloud Management, Service Mapping, and CMDB activities on your project. Ultimately, my vision aligns closely with your objectives: using my AI prowess to give your operations team clear insights into problem detection and timely resolution. My work speaks volumes as I've successfully delivered on numerous large-scale projects. I'd be thrilled λ

@guptakishan805

With my well-rounded 5+ years experience, I am confident in delivering the high-quality results you're looking for in implementing your ServiceNow IT Operations Management project. My strong suit lies in conducting data integration and automation- ensuring that your existing systems flawlessly integrate with ServiceNow while streamlining your day-to-day operations. My fluency in Azure aligns perfectly with this project given your requirement to integrate AWS and Azure accounts for automated provisioning, active directory sync and de-provisioning. Additionally, my proficiency in JavaScript will be handy when it comes to configuring MID Servers, credentials and schedules for accurate asset population into the CMDB. I understand the criticality of classification and alignment to best practices, and I guarantee this will be executed meticulously on every level. Moreover, my skills are not limited to installations only but also extend to service mapping, an area you've highlighted as crucial for faster root cause analysis. Lastly, throughout my career, I've focused on building dependable solutions that perform consistently over time and scale smoothly alongside business expansions. At every step of our engagement, I will not only work closely with you but also take charge of your project to ensure maximum satisfaction for you and utmost efficacy for your operations team. Hire me today and let's transform your ITOM capabilities into a true asset for your organization.

@ridwaan6254

For ServiceNow ITOM Discovery, Service mapping, Event management, CMDB activities, proportions must match camera or print use. I block out from your refs, refine visible detail, and deliver mesh plus stills. Your brief centres on: I’m rolling out ServiceNow IT Operations Management and need an experienced hand to bring several key modules online—Discovery, Event Manage I deliver product/concept 3D with approval stills. First step: send refs and intended use. Message the must-have constraints and award when ready — I start the first deliverable the same day. Ridwaan M

@amannamdev5081

Hi, I can help implement and configure the ServiceNow ITOM environment with a focus on accurate CMDB data, usable service maps and actionable event correlation. The implementation can cover: • MID Server setup, credentials and Discovery schedules • On-prem and cloud infrastructure discovery • CMDB classification, reconciliation and CI relationships • Service Mapping for critical business services • Event Management connectors, alert rules and event correlation • Noise reduction and actionable incident creation with CI context • AWS/Azure integration and resource synchronization • Automated provisioning/de-provisioning workflows where supported • Discovery and CMDB health validation • Testing of service maps, events, relationships and workflows • Technical documentation and handover I’d approach this in stages: establish reliable Discovery/CMDB data first, validate relationships, then build Service Mapping and tune Event Management so downstream incident context is based on trusted CIs. I can review your current ServiceNow instance, infrastructure scope and existing MID Server setup first, then define the implementation sequence around your acceptance criteria. Best Regards, Aman

@deltattech

I can implement ServiceNow ITOM Discovery, CMDB, Service Mapping, Event Management, and AWS/Azure Cloud Management with proper automation, reconciliation, and CI relationships. I’ll handle the complete setup, testing, and documentation with measurable outcomes, and can deliver the project within your budget.

@Bipundpandey3

Hi, I can help design and implement your ServiceNow ITOM rollout across Discovery, CMDB, Service Mapping, Event Management, and Cloud Management, with the goal of giving your operations team reliable infrastructure context from alert through resolution. I’d begin by reviewing your ServiceNow version, licensing, network access, cloud accounts, and existing CMDB. Then I’d configure MID Servers, credentials, and discovery schedules; validate classifications, relationships, and reconciliation; and build and test service maps for agreed critical services. For Event Management, I’d connect the required sources, tune alert rules and correlation, and verify that actionable events create incidents with useful CI context. For AWS and Azure, I’d configure account integrations and approved provisioning workflows, then check that cloud resources remain reconciled with the CMDB. We can track acceptance against your stated outcomes: discovered and reconciled assets, validated service maps, correlated incidents with CI context, and cloud resources managed through approved workflows. I’ll document the configuration, share progress and risks regularly, and work with your team on handover and operational guidance. I’d be glad to discuss your current ServiceNow setup and agree on the first services and integrations to bring online.

@mikes126

The difficult part of a ServiceNow ITOM rollout is not enabling the modules—it’s making Discovery, CMDB, Service Mapping and Event Management agree on the same infrastructure model so alerts lead to useful incidents and RCA. I’d approach this as one connected ITOM implementation rather than five separate configurations: Discovery + CMDB: MID Servers, credentials, schedules, patterns/classifications, reconciliation and relationship validation Service Mapping: map critical business services and validate dependencies against discovered CIs Event Management: connectors, event rules, deduplication/correlation and CI enrichment to reduce alert noise Cloud Management: AWS/Azure integration, resource discovery/reconciliation and approved provisioning/de-provisioning workflows Validation through real infrastructure: discovered assets, CI relationships, service maps and event-to-incident context Documentation of configuration, credentials/integration dependencies and operational handoff I’d also keep CMDB health and reconciliation visible throughout the implementation rather than treating them as a final cleanup task.

@akhils917

Certified ServiceNow Developer (CSA, Certified Implementation Specialist – Data Foundations) with 2+ years of hands-on experience designing, customizing, and optimizing ServiceNow solutions that streamline IT operations and business workflows. Experienced in ITSM, ITOM (Discovery & Service Mapping), CMDB, and HRSD, with strong skills in building integrations using REST, SOAP, and Integration Hub to connect ServiceNow with third-party systems and automate cross-platform workflows. Skilled in platform configuration, customization, and process automation — helping organizations reduce manual effort, improve service visibility, and boost operational efficiency. Known for combining technical expertise with a problem-solving mindset and strong cross-team collaboration to deliver solutions aligned with real business goals.

@wataakal

I recently helped a client streamline their IT operations with ServiceNow, enhancing visibility and efficiency across their infrastructure. I can do the same for your project, implementing Discovery, Event Management, Cloud Management, Service Mapping, and CMDB activities tailored to your needs. I will configure MID Servers and schedules to ensure accurate asset population in the CMDB, build reliable service maps for critical services, and tune event management to surface actionable incidents while minimizing noise. My approach will integrate AWS and Azure accounts for seamless cloud management, ensuring all resources remain reconciled. With 75+ 5-star reviews and a top 1% ranking among 75 million users, you can trust that I'm well-equipped to deliver tangible improvements, from asset discovery to effective incident correlation. If you’re looking for a partner to guide and execute this project, I’d be excited to work with you. Regards, Wataaka

@CharlSche

We just completed a similar ServiceNow implementation, ensuring seamless integration of Discovery, Event Management, and CMDB functionalities. I understand the importance of providing your operations team with real-time visibility into your hybrid infrastructure, streamlining incident resolution. With extensive experience in configuring MID Servers and establishing best practices in CMDB management, I can ensure accurate population and classification of your on-prem and cloud assets. My expertise in service mapping will help create reliable maps for your critical business services, enhancing root cause analysis. Furthermore, I excel in tuning alert rules and connectors in Event Management for optimal incident response. To clarify, will you be using existing credentials for the MID Servers, or will new ones need to be created? Also, do you have specific cloud resource workflows you want to integrate for provisioning? I would like to discuss your project in further detail. Best Regards, Charl

@santhoshk157

Led the architectural redesign of a legacy CSV-based CMDB integration into a native, API-driven CMDB Sync pipeline between BMC Helix Discovery and ServiceNow, replacing brittle ImportSet/Transform Map workflows with the /api/now/identifyreconcile (IRE) endpoint — improving data reconciliation accuracy, reducing stale-attribute incidents, and establishing a scalable multi-class CI model across a large hybrid infrastructure estate.

@humakiai

Hi — Team Humaki reviewed "ServiceNow ITOM Discovery, Service mapping, Event management, CMDB activities ". We read the brief: I’m rolling out ServiceNow IT Operations Management and need an experienced hand to bring several key modules online—Discovery, Event Management, Cloud Management, Service Mapping, and the underlying CMDB. The objective Plan: (1) confirm target flows and acceptance criteria plus any repo/credentials; (2) implement the core path you can verify; (3) hand off so you can run it without us. No calls needed. Fixed 28088 INR, ~7 days. — Team Humaki (@humakiai)