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I’m swamped with incoming DMs on my Instagram account and want a dedicated, quick-thinking responder who can jump in and handle every chat as if it were me typing. The job is straightforward: pick up each message, give clear and friendly answers about pricing, stock, and basic FAQs, then note anything more complex so I can follow up later. While real-time human replies are the priority, I’m also open to any solution that streamlines the flow—whether it’s a smarter message template system or light automation—provided the personal touch stays intact. Deliverables and success markers: • Timely responses to every DM during the agreed shift window • Consistent, brand-appropriate tone in Bahasa Indonesia • Simple log of resolved chats and any that need escalation • Suggestions for templates or lightweight automation that could speed things up without sounding robotic If you’re already comfortable working inside Instagram’s native Inbox or tools like Meta Business Suite, that’s a plus. Let me know your availability, how you’d keep response times snappy, and any experience you’ve had managing social media chats before.
Proje No: 40072359
48 teklifler
Uzaktan proje
Son aktiviteden bu yana geçen zaman 2 ay önce
Bütçenizi ve zaman çerçevenizi belirleyin
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Teklifinizin ana hatlarını belirleyin
Kaydolmak ve işlere teklif vermek ücretsizdir
48 freelancer bu proje için ortalama $35 USD/ saat teklif veriyor

Hi, I can handle your Instagram DMs in real time, replying quickly in Bahasa Indonesia as if it were you. I’ll answer pricing, stock, and FAQs, flag complex chats, and work directly in Instagram Inbox or Meta Business Suite. You’ll get fast responses, a consistent brand tone, and a simple chat log. Best regards, Shakila Naz
$30 USD 40 gün içinde
3,6
3,6

As an experienced social media manager fluent in Bahasa Indonesia, I am well-suited to manage and respond to Instagram DMs with a brand-appropriate tone. My background includes handling customer inquiries on various platforms, ensuring quick and effective communication. I can confidently deliver timely responses and maintain a consistent presence during set shift windows. In my previous roles, I have utilized tools such as Meta Business Suite to efficiently manage social interactions. I understand the importance of balancing automation with personalization and can suggest templates or systems to streamline responses without losing the human touch. My expertise in creating simple logs of interactions will assist in addressing complex queries efficiently. I am interested in discussing how I can adapt my strategies to fit your specific needs. Could you share more about the typical volume of messages received? I am happy to provide further details on my approach to ensure the best outcome for your Instagram account. Thank you.
$25 USD 40 gün içinde
3,6
3,6

With my extensive experience in handling complex tasks as a Senior Full-Stack Developer, I believe I'm the perfect fit for your Instagram Chat Responder position. Not only do I have intimate knowledge of Instagram's native Inbox and tools like Meta Business Suite, but I also offer a unique combination of technical and interpersonal skills that would enrich the role. As much as automation can streamline processes, I understand the importance of preserving the personal touch in customer interactions. I assure you of delivering timely, human responses that align with your brand voice. Beyond just providing solutions to basic FAQs about pricing, stock, etc., I will go the extra mile by noting and handling more complex queries for your follow up. In addition to my technical proficiency, my commitment to customer satisfaction is unwavering. By logging resolved chats and tagging those needing escalation, you'll always have a clear overview of our operations. Furthermore, I bring fresh suggestions and proven strategies for efficient template creation without compromising authenticity. Let me help scale your customer service while ensuring each individual feels valued and heard!
$38 USD 40 gün içinde
3,2
3,2

Hey Kinan A., I just finished reading the job description and I see you are looking for someone experienced in Social Media Management, Chatbot, Customer Support, AI Content Creation and Digital Marketing. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Syed.
$25 USD 20 gün içinde
2,6
2,6

Hello, I’m interested in the Chat Responder role. I can manage incoming user messages with clear, polite, and accurate responses. I will make sure messages are handled promptly, identify urgent or complex inquiries, and keep communications organized so nothing is overlooked. I am reliable, attentive to detail, and focused on maintaining a positive interaction experience for users. I’m also open to starting with a short trial period so you can assess my responsiveness and communication quality. Kind regards, Trace Cassin
$25 USD 40 gün içinde
2,2
2,2

With my extensive experience in social media management, I am confident that I am the best fit for your Instagram Chat Responder project. As a freelancer who specializes in data scraping and entry, web research, and eCommerce, I have an exceptional track record of getting things done quickly and accurately - two traits crucial to effectively handle your swamped DMs. Apart from replying with friendly, brand-appropriate answers to common queries, I would also make a note of complex issues that require your personal touch. Furthermore, I can also provide suggestions for automating certain processes or streamlining message templates without losing the personal touch you desire. Rest assured that I always maintain a consistent tone in Bahasa Indonesia for optimal communication. I'm not only acquainted with Instagram's native Inbox but also familiar with tools like Meta Business Suite. My ability to quickly understand customer concerns and find appropriate solutions has been lauded by my previous clients. All these skills and experiences coupled with my dedication to providing exceptional customer service make me the ideal candidate for this assignment. Let's chat!
$25 USD 40 gün içinde
1,7
1,7

Hi, I can step in as a dedicated Instagram DM responder and handle your inbox as if you were replying yourself. My focus would be fast, friendly, and accurate responses in Bahasa Indonesia, covering pricing, stock availability, and common FAQs, while clearly flagging any complex or sensitive queries for your follow-up. I’m comfortable working directly in Instagram Inbox / Meta Business Suite, and I’m used to keeping response times tight by prioritising new messages and using smart, human-sounding reply templates (not robotic scripts). During the agreed shift window, no DM will be left unanswered. What you’ll get from me: • Prompt replies to every incoming DM during my shift • Consistent, on-brand tone that feels personal and natural • A simple daily/weekly log of resolved chats + escalations • Practical suggestions for templates or light automation to speed things up without losing the human touch I’ve previously helped manage social media chats for small businesses and online sellers, where speed, clarity, and trust directly impacted conversions. I’m organised, responsive, and comfortable juggling multiple conversations at once. Let me know your preferred hours, typical DM volume, and any brand voice notes or FAQs you already have, and I can start right away.
$48 USD 40 gün içinde
1,5
1,5

Hello Kinan A. Hope you are doing well! This is Efan , I checked your project detail carefully. I am pretty much experienced with Social Media Management, Digital Marketing, Customer Support, Chatbot and AI Content Creation for over 8 years, I can update you shortly. Cheers Efan
$50 USD 15 gün içinde
0,0
0,0

Hey Kinan A., I just finished reading the job description and I see you are looking for someone experienced in Digital Marketing, Social Media Management, Customer Support, Chatbot and AI Content Creation. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Haseeb.
$25 USD 37 gün içinde
0,0
0,0

Hi there, I understand that your main goal is to efficiently manage and respond to Instagram chats to enhance customer engagement and satisfaction. In my previous role as a social media manager, I successfully handled over 200 daily customer inquiries on Instagram, achieving a 95% satisfaction rate through timely and personalized responses. Additionally, I implemented a streamlined response system that reduced average response time by 40%, significantly improving user interaction. To meet your needs, I will establish a structured chat response strategy that prioritizes quick, engaging replies tailored to your brand's voice. I will also leverage analytics to continuously refine our approach and ensure we are meeting customer expectations effectively. I would be happy to discuss your needs and get started right away. Best regards, Artem
$37,50 USD 40 gün içinde
0,0
0,0

Hello Kinan, I am Vishal Maharaj, a seasoned Chatbot expert with 20 years of experience. I have carefully reviewed your project requirements for an Instagram Chat Responder. My approach involves providing real-time, personalized responses to each DM, ensuring timely replies, maintaining a consistent brand tone, and suggesting solutions for streamlining communication while preserving the personal touch. I am proficient in working within Instagram's native Inbox and Meta Business Suite. I am confident in my ability to handle your Instagram chat management needs effectively. Please initiate a chat to discuss further details. Cheers, Vishal Maharaj
$50 USD 40 gün içinde
0,0
0,0

Kinan, I understand the importance of personalized and timely customer support on Instagram, especially in the context of managing DMs efficiently in Bahasa Indonesia. With my experience in Social Media Management, Digital Marketing, and AI Content Creation, I am well-equipped to handle your project effectively. My approach involves understanding your requirements thoroughly, planning a strategy for quick and friendly responses, implementing it with a personalized touch, and continuously testing and refining the process for optimal results. You can view examples of my previous work in my portfolio: ⭐⭐ https://www.freelancer.com/u/CodeAnchors ⭐⭐ Could you share more about your priorities for this project and how you envision the ideal interaction with your audience? Let's discuss further to refine the scope and ensure successful outcomes. Best regards, Muhammad Anas Khan
$38 USD 40 gün içinde
0,0
0,0

I’m ready to kick off a fresh collaboration—bringing a bold mix of creativity, precision, and skill to achieve your goals with style. Your need for timely, brand-appropriate responses in Bahasa Indonesia that feel personal and intuitive really resonates with me. Ensuring every DM is handled in a polished, effortless, and cohesive way while noting complex cases for follow-up is key to a connected and streamlined customer experience. With expertise in social media chat management and tools like Meta Business Suite, I offer clear communication, quick replies, and tailored automation suggestions. While I am new to Freelancer, I bring extensive experience and have successfully completed numerous projects off site. Because I am focused on building my reputation here, I am open to negotiating pricing, provided a review is given upon successful completion. This way, you benefit from professional, high-quality work at flexible terms, while I continue establishing credibility on the platform. What kind of volume and timings are you expecting for the DM responses? I would love to chat more about your project! Regards, Lionel R
$25 USD 14 gün içinde
0,0
0,0

Hey Kinan A., This is Maaz, TOP 1% Among All Freelancers (Rising Talent). I have gone through your work requirements for the Instagram Chat Responder project and I am perfect for it. I am a Google and Meta Certified professional with over 7 years of expertise in Social Media Management, catering to clients in international markets like the USA, UK, Saudi Arabia, and the UAE. My action plan includes Content Creation, Social Channel Optimization, Trend Analysis, Hashtag Strategy, and more. I have a proven track record in creating various types of content and ensuring consistent posting and scheduling. You can check out my portfolio here: https://www.freelancer.com/u/maazshoukat1 I would love to provide you with a tailored Marketing strategy and Roadmap for this project. Please initiate the chat so we can discuss further. Best Regards, Maaz Shoukat
$25 USD 40 gün içinde
0,0
0,0

With my extensive experience in web and mobile development, including expertise in Instagram's chat system, I understand the challenges you're facing with managing incoming DMs efficiently and effectively. Your need for a dedicated responder who can provide timely and friendly responses while maintaining a personal touch is crucial for ensuring customer satisfaction and engagement. In my past projects, I have successfully developed chatbot solutions and automated systems that have streamlined communication processes and improved response times for clients in various industries, including social media management. I have a proven track record of delivering consistent and brand-appropriate messaging while handling complex queries with ease. I am confident that my skills in building tailored solutions and my familiarity with Instagram's tools can help you meet your deliverables and success markers. I am ready to jump in and assist you in handling every chat as if it were you typing, ensuring a seamless and professional experience for your clients. I invite you to reach out to discuss further details and how we can work together to enhance your Instagram chat management. Thank you for considering my proposal.
$40 USD 15 gün içinde
0,0
0,0

Hi Kinan, I’m ready to help with Instagram Chat Responder Needed and deliver results you’ll love. With proven expertise in Social Media Management, I ensure reliable communication, on-time delivery, and complete satisfaction. As a dedicated professional, I focus on creating solutions that align perfectly with your goals and brand vision. You can count on consistent updates, quality results, and full support throughout the project. You can also view some of my successful projects here: https://www.freelancer.com/u/komalshaikh92 Let’s connect and discuss how I can bring your project to life — I’m confident I can deliver beyond expectations! Best regards, Komal
$25 USD 40 gün içinde
0,0
0,0

Utilizing my decade-long expertise in Artificial Intelligence and Data Science, combined with a deep understanding of social media dynamics, I firmly believe I am excellently suited to take up the role of your Instagram Chat Responder. By adopting a personalized and brand-appropriate tone, my chatbot proficiency will align seamlessly with your need for human-replica replies while ensuring quicker response times. Through my extensive experience managing Content Creation and Chatbot systems, I have consistently delivered timely answers to customers' queries. Understanding that every customer interaction counts, I always strive to offer clear and friendly responses, while forwarding any complex matters to ensure you receive the right information for the follow-up. In addition to facilitating real-time communication, I recognize the value of streamlining workflow through templates and automation tools. My dual ability to maintain your brand's personal touch while incorporating technological efficiency makes me an ideal fit for implementing any possible system improvements that work for you. Let's leverage my experience to make your Instagram operations as smooth as possible.
$50 USD 90 gün içinde
0,0
0,0

Hello, I’d love to help manage your Instagram DMs and keep every conversation fast, friendly, and on-brand—just like it’s coming directly from you. I have experience handling high-volume social media chats, responding to inquiries about pricing, availability/stock, and FAQs, while clearly flagging messages that need escalation. I focus on quick response times without losing the personal, human touch that customers expect on Instagram. Here’s how I’d approach this role: Respond promptly to every DM during agreed shift hours Maintain a consistent, brand-appropriate tone in Bahasa Indonesia Use clear, polite, and customer-friendly language Keep a simple daily log of resolved chats and escalations Create and refine smart reply templates for common questions to speed up responses Suggest light automation (saved replies, inbox labels, filters) only where it improves efficiency without sounding robotic I’m comfortable working inside Instagram’s native inbox and Meta Business Suite, and I’m organized, detail-oriented, and reliable when it comes to customer communication. I’m available up to 40 hours per week and can adapt my schedule to match your busiest DM periods. My goal is to keep response times snappy while ensuring every follower feels heard and valued. Looking forward to discussing how I can support you. Best regards, Naveen Kumar M
$38 USD 40 gün içinde
0,0
0,0

Hello! I can help you manage your Instagram DMs with fast, friendly, and human-like responses, always keeping your brand tone consistent in Indonesian. How I would work: Reply quickly to all messages during the agreed hours Answer questions about prices, stock, and FAQs clearly and politely Flag and record more complex questions for your follow-up Keep a simple log of resolved and pending conversations I have experience working with Instagram inboxes and can use Meta Business Suite efficiently. I can also suggest smart message templates and light automation to speed up replies while keeping a personal touch. I am available to start immediately and can adapt my schedule to your needs. Let’s discuss your brand tone, working hours, and expectations.
$38 USD 40 gün içinde
0,0
0,0

Hello! I am a content creator and social media specialist with experience in creating engaging Instagram content, including chat-based interactions, short-form videos, and audience-focused communication. I understand how to maintain brand tone, respond naturally to users, and create conversations that feel authentic and engaging. I am detail-oriented, responsive, and able to adapt quickly to different communication styles. I’m confident I can help manage and improve your Instagram chat experience professionally and effectively
$38 USD 40 gün içinde
0,0
0,0

Surabaya, Indonesia
Eki 26, 2025 tarihinden bu yana üye
$30-250 USD
$2-8 USD / saat
€30-250 EUR
₹600-1500 INR
$2-8 USD / saat
$750-1500 USD
$15-25 USD / saat
₹600-1500 INR
₹37500-75000 INR
$2-8 USD / saat
minimum $50 USD / saat
$30-250 USD
$30-250 USD
$5000-10000 USD
$15-25 USD / saat
$2-8 USD / saat
$2-8 USD / saat
$30-250 USD
$2-8 USD / saat
₹600-1500 INR