I have been happy with the News module in Kayako ESupport V3, but there are a couple of things that really let it down:
* WYSIWYG Editor - I want a WYSIWYG editor for creating/editing news articles, I want the same one that is used for knowledgebase articles in Kayako.
* Date/Time - When creating/editing a news item I want to be able to enter/edit the date/time of when the news item was created.
* Facebook Like/Share button - I would also like a Facebook Like/Share button without the comments box, for users to spread the word. If possible I would like it in the "News Options" box. And maybe a Tweet option also.
I would be willing to pay, although correct me if i'm wrong but they shouldn't be big jobs. And I already have a Facebook API created for the Facebook intergration
* Previous knoweldge of Kayako a big advantage