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Build/Integrate system for Orders & Customer Management - Drop Shipping Business -- 2

Build/Integrate system for Orders & Customer Management - Drop Shipping Business

Require someone to help build or integrate a system for processing our orders and customer management for our Drop Shipping Business. We are open to both building a new system or integrate with an existing systems including subscription and web based etc.

We currently use Excel to manage or customers and order management

Requirements:

1. Must be able to import orders via a CSV file or connect direct via FTP client with the platform we sell on to retrieve orders.

2. Ability to filter which new orders to process out for example based on product stock levels first.

3. Ability to import or connect to system and retrieve supplier order data matching with customer order numbers. Also ability to manually add extra supplier orders for a customer for example replacement orders for damaged items.

4. Must have user restriction controls between customer service staff and management. Restrictions include certain access, permissions such as applying refunds.

5. Ability to let multiple users use the system at once (but only 1 user can update a specific order at once). Data and updates should sync in real time.

6. Ability to assign certain orders or tasks to a user/management

7. Data security control and integrity – To prevent accidently deleting certain data or orders

8. Ability to send automatic and manual emails to customers based on rules and templates we specify and update the orders accordingly

9. Ability to update tracking information for orders

10. Ability to connect to our supplier’s API service and retrieve information such as stock level, shipping method etc

11. Ability to regularly backup all data to a format or source that is independent of the system e.g. excel workbook

12. Reporting and analytics for example, total sales, refunds, customer complaints etc

13. Dashboard function showing outstanding workflow eg open orders today, customer complaints follow up etc.

The above are some key requirements but is not the complete list of requirements. This is a large project and not possible to list every requirement and specification.

I look forward to discussing further with you.

Thanks

R

Beceriler: e-Ticaret, Sipariş İşleme, Programlama, Sales Account Management, Yazılım Mimarisi

Daha fazlasını gör: drop shipping amazon, drop shipping for dummies, doba, oberlo, aliexpress dropshipping, shopify dropshipping suppliers, salehoo, shopify dropshipping, template wordpress customer management, scholarly articles customer management, hsbc customer management, customer management joomla, web based customer management system, web based customer management sms, customer management system sites, customer management system company, customer management system, wordpress customer management system, customer management blog, drop shipping business plan

İşveren Hakkında:
( 2 değerlendirme ) Auckland, New Zealand

Proje NO: #18930175

Bu iş için 28 freelancer ortalamada $6234 teklif veriyor

leadconcept

Greetings, I have read all the key requirements and understood all the 13 points. As per my understanding, Web Application for the orders and customers management is to be developed. It will have subscription, dashb Daha Fazla

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augurstech

Dear Employer, Thanks for giving us chance to submit proposal on your project. Coming to your project scope we will develop order and customer management application with drop shipping business where you will be Daha Fazla

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sptechnocrats

Hi there, Please check this document which we created for your requirements, its a proposal where we have explained all the details which I hope you will definitely like and help you to understand more about the syste Daha Fazla

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Respected Sir, I can integrate in existing or with new system from scratch. Please suggest. Do you have any design? Worked on below websites [login to view URL] [login to view URL] https:// Daha Fazla

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codemile

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