User Support & Software Testing Specialist

@AwaisChaudhry

Hello, It sounds like you're on a quest to make your event management system the best it can be! I'm here to be your trusty sidekick, ready to assist users as they navigate through your custom-built software, ensuring they have a smooth experience. With my experience in user support and software testing, I can help troubleshoot issues and collaborate seamlessly with your developers to test out all the new features. I’ll also keep your software documentation up to date, making it easier for users to find their way around! Can you share any specific challenges users face with the current system that I should be aware of? Thanks, Muhammad Awais

@hareshfinadiya

Hi, I am Haresh, having 13+ years of experience in Software Testing Industry. - Having unique blend of knowledge in Quality Product Delivery, Processes Management, Functional testing, Integration and regression testing, load and Perfromance Testing which help me to take the Quality of the software to the next level. - Hands on experience on testing Desktop, Web Based, Mobile application and ERP based application. - Hands on experience on automation testing tools on selenium webdriver, jmeter, katalon studio, Appium, cypress, selenium with TestNG freamwork etc.. - Thorough understanding of Product Delivery Life Cycle, Software Testing Life Cycle and Software Development Life Cycle. - Experience in Well conversant with writing Test plan,Test Cases,Bug report, Release Note and Product Health Report. - Worked in various domains like Finance, Retail, Web Portals, Healthcare, ecommnerce, CMS, Eduction Portal, Life Insurance, ERP system etc. - I do have require mobile devices to test mobile view or applications like android and iOS applications. - I have hands on experience with Git, postman, MSSQL Server. Kindly review my profile and let me know you view over the same. Thanks, Haresh

@Emanalaa05

Hi there, I'm software testing engineer and have extensive experience in website and mobile app testing. You can see my portfolio I'm ready to help you to : ✨ Make manual testing for your software system. ✨ write effective test cases and bug reports using different Testing tools. ✨ Make UI ,functional and non-functional testing ✨ Make usability and performance testing ✨ Analysis and testing of requirements ✨ Ensuring compliance of the product with quality standards I'm excited to work with you on your project and deliver the best possible results. I'm waiting for your message.

@giaphung2k1

Guten Morgen I am committed to delivering high-quality work, adhering to deadlines, and maintaining open communication throughout the project. My goal is to build a long-term relationship based on trust and mutual success. Giáp Văn Hưng

@rishurupali

Hi, I have read your proposal and I can start work immediately. I have overall 6 years of experience in software testing including mobile apps testing, desktop applications testing and website testing. As per your requirements i can test new functions and maintain user document as well. For more details can we discuss on chat. Thanks and regards Rupali

@sonalkashyap1405

Hello, As a Quality Analyst professional, I bring a 10+ years of experience spread around different domains and clients based out of different geographies. I have played different roles and have worked closely with the client and development team. Some of my work highlights include: • Worked in both Agile-scrum & waterfall SDLC methodologies. • Analyzed Business and System Requirements and interacted with users and developers • Participated in weekly status meetings and coordinated with the Developers and Testers to resolve and close defects • Developed flow-based test cases under test plan and schemed function requirements • Identified functional modules, structure, and logic for testing of the system internals. • Logged defects with proper reproduction steps and system info in defect tracking tools like JIRA, Test Foundation Server, Mantis etc. Tools worked: Postman, SoapUI, Selenium Webdriver, JMeter, Jenkins, Github, Playwright Bug Tracking tool: TFS, Trello, BugZilla, Mantis, JIRA etc. As a detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy. I am a fast learner and really like to explore new technologies. Looking forward to hearing from you! Thanks, Sonal K

@ankasky

Greetings ! I bring over 7 years of experience in Software Testing and Documentation, making me well-suited to the role of User Helpdesk Agent for your event management system. My expertise lies in supporting users, ensuring software quality, and maintaining clear, user-friendly documentation. In this role, I can: User Support: Assist users in navigating the system and resolving any issues promptly, fostering a seamless experience. Software Testing: Collaborate with developers to rigorously test new features, ensuring they meet user requirements and function smoothly. Documentation Updates: Maintain and enhance software documentation, ensuring it's always accurate, clear, and helpful for end-users. My background includes hands-on experience with custom-built systems, enabling me to adapt quickly and provide effective support. I excel in bridging the gap between users and developers through clear communication, ensuring both user satisfaction and technical alignment. I’d be happy to discuss how I can contribute to your team’s success.

@ssharol19

I read all details of this project .I have complete knowledge to do this work.I can start working immediately. Let's discuss further.

@trm66614

Hi there, Good morning I am Talha. I have read you project details i saw you need help with Software Documentation and Software Testing I am excited to submit my proposal for your project, which focuses on a comprehensive project plan. To begin, we will thoroughly understand your project's objectives and requirements, ensuring alignment on scope and goals. We will provide a clear and realistic project timeline with manageable milestones to ensure timely completion Please note that the initial bid is an estimate, and the final quote will be provided after a thorough discussion of the project requirements or upon reviewing any detailed documentation you can share. Could you please share any available detailed documentation? I'm also open to further discussions to explore specific aspects of the project. Thanks Regards. Talha Ramzan

@naseeralam

Hi there, I would love to help with your event management system! I have solid experience in user support roles, especially with custom-built systems, and I enjoy making things easier for users to navigate and troubleshoot. I’ve worked closely with developers to test new features and ensure everything runs smoothly, and I’m comfortable updating and maintaining clear, user-friendly documentation. Communication is one of my strengths, so I can effectively connect with users and developers. I’d be excited to bring my technical know-how and problem-solving skills to your team and help make your system even better! Please let me know if we can discuss it further over a chat. Thanks

@rahmam95

My name is Rahma, and I am excited to apply for the User Helpdesk Agent role to support users in navigating your custom-built event management system. I have experience in technical support and customer service, with skills and abilities that align well with the requirements of this position.

@MostafaTawfiek96

I’m a certified software test engineer ISTQB (FL-v4.0) with a passion for quality assurance and a strong foundation in software testing methodologies is eager to leverage my skills in software testing and problem-solving to contribute to a dynamic development team and ensure the delivery of high - quality software products.

@Maheentaariq

Hi, I am excited to apply for the User Helpdesk Agent role for your custom-built event management system. With 2+ of experience in user support and software testing, I have developed a strong ability to assist users effectively while ensuring smooth communication between teams. Relevant Experience and Skills: User Support Expertise: Provided assistance to end-users of custom software solutions, guiding them through navigation and resolving technical issues efficiently. Software Testing Knowledge: Conducted intermediate-level testing for new features, reporting bugs, and providing feedback for optimization. Documentation Maintenance: Regularly updated software manuals and FAQs, ensuring users have access to accurate and easy-to-understand resources. I pride myself on clear, concise communication and my ability to translate technical concepts into user-friendly guidance. I am confident my proactive and user-centric approach will contribute to the success of your project. I am available to start immediately and can commit to 20 hours per week. My proposed rate is €15 per hour, within your budget range. Looking forward to the opportunity to discuss how I can support your team. Best regards, Maheen

@itashokkumar2014

I find myself best fit for the role of software testing as i have the required expertise with all testing tools across devices and browsers with special focus on user experience. I am also good at preparing user guide or technical documentation which is understandable to lay man users. I am also good at client dealing across nations.

@Zeeshan9902

Hi I am excited work with you regarding software testing/ Technical help Desk support project. I think I'm an ideal candidate for your task because I have been working for Pakistan Air Force in the same position for 8 yrars.I have both technical and SQA experience. I am sure you will consider my proposal. Thanks

@edu0306

Hey, we can try do this together. ill be waiting for ur propose. its can be really interesting project and ill be in love start working with this.

@TingX7

I am a certified Software Tester (ISTQB) with experience in Python, GitLab, CI/CD pipelines, and Robot Framework. Fluent in German, English, and Chinese, I can collaborate with international teams. I have practical experience in HIL testing and strong debugging skills. My technical abilities and attention to detail help me identify and resolve issues, ensuring high-quality software delivery in fast-paced environments.

@MohsinZahoor05

I am experienced QA in Manual Black box testing of iOS / Android / PC games. I Critically analyze games through both user and developer perspective. Document bugs with clear and straightforward reproduction steps and identify similar problems to what is being tested. Issue identification outside of the normal test boundaries (testing outside the box).

@geethj

I am writing to express my interest in the Quality Assurance Analyst/Tester position. With my extensive experience as a Senior Software Quality Assurance Analyst and QA Test Manager, I believe I have the skills and knowledge necessary to excel in this role. I have successfully managed end-to-end test management for product-based testing. I am skilled in performing System Integration, User Application & Regression testing, and User Acceptance Testing. I have a track record of facilitating defect and problem management activities, developing comprehensive test plans and strategies, and ensuring adherence to quality standards. Furthermore, I have experience in automation script development using QTP and Selenium. Lets have a meeting and we can discuss the details further, thank you.