Looking for an e-commerce site that connects people seeking advice with suppliers available to provide that advice.
Thin client customer experience (win 7, 8.1) Email required, then verified, password set by customer.
Suppliers: login to server side via vendor portal.
Customers: Afforded Near real-time availability monitoring to indicate: Available/Busy helping others/offline/appointment scheduling. From vendor Bio page
Customers can access the service by telephone after consulting web portal for identification of supplier and confirmation of that supplier’s availability. Payment processed and customer provided with a system supplied number (one time use extensions) Telephone to server integration with call routing via Server Client connectivity.
Client advisor interactions recorded and available in MP3 format shortly after call ends added to post call thank you note from advisor to customer's email address.
Suppliers use PC/MIC/Headsets in concert with Mouse/Keyboard
Business module for Payments 3rd party payment with no customer financials retained.
Vendor commissions tallied, payments remitted via paypal.
Discount management / preferred placement method /opt-in email/texting of advisor availability confirmation of appointments
Prefer proven code with stable history.